B+
73/100
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Victra Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
pay rate. benefits. and the Match.
Review from Sales Dept · Posted 8 days ago
I don't know yet. I just started.
Review from Sales Dept · Posted 8 days ago
I love that the the commission is not capped.
Review from Sales Dept · Posted 8 days ago
The uncapped commissions is the best part to me
Review from Sales Dept · Posted 8 days ago
the vision benefits are good.
Review from Sales Dept · Posted 8 days ago
Was alot better before it changed every quarter. Impossible to understand and by the time you do it changes.
Review from Sales Dept · Posted 8 days ago
Hourly and commission and unlimited PTO
Review from Sales Dept · Posted 9 days ago
i enjoy that there are multiple metrics to receive bonuses on
Review from Sales Dept · Posted 9 days ago
Hourly versus salary pay is much better
Review from Sales Dept · Posted 9 days ago
It helps pay my bills
Review from Sales Dept · Posted 9 days ago
percentages, no tax, and bi monthly
Review from Sales Dept · Posted 9 days ago
Just discovered a whole lot more that is offered
Review from Sales Dept · Posted 9 days ago
Uncapped commission and the benefits. Only wish is tenure would get raises. 5 years and all pay based off sales
Review from Sales Dept · Posted 9 days ago
I N S U R A N C E
Review from Sales Dept · Posted 9 days ago
I love the new commision per pay period
Review from Sales Dept · Posted 9 days ago
The bonuses and the percent getting back towards us.
Posted 9 days ago
The Unlimited Paid time off
Review from Sales Dept · Posted 9 days ago
I like the health benefits so far. The commission structure is lucrative too.
Review from Sales Dept · Posted 9 days ago
Able to make more and is based off your effort
Review from Sales Dept · Posted 9 days ago
Theres nothing that stands out
Posted 9 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
I feel the base salary ineed to be higher, you get no raises for longivity with the company, no perks for helping outside of your assigned work location
Review from Sales Dept · Posted 2 days ago
If a contribution target is not hit BUT the contribution per guest if over expectation, then the manager should still be paid at full payout.
Review from Sales Dept · Posted 4 days ago
Find a better balance that allows members of the company to feel seen with their work.The shift in compensation structure very clearly is laid out to put more pressure on people to perform better while also paying out less for those that have a bad performance month.The level of care is non existent
Review from Sales Dept · Posted 4 days ago
The rhythms do not make sense for everyone. Requiring as much time in stores as we do takes away from us managing an overall District. For me personally it requires 6 to 10 hours in the car. Office days are more effective more often than not because I can be more global and less focused on 1 store.
Review from Sales Dept · Posted 5 days ago
Base Salary was changed to require mandatory overtime each week to keep same pay. No annual raises offered or announced. When PTO is used, Overtime pay for week is taken away. Store bonus structured as all or nothing, No fair share/percentage if under 95 percent attainment to a 30% YOY incr target
Review from Sales Dept · Posted 5 days ago
for high performing leaders or seals different pay structure
Review from Sales Dept · Posted 5 days ago
higher pay for volumeo locations
Review from Sales Dept · Posted 5 days ago
align with the work hours im required to put in
Review from Sales Dept · Posted 5 days ago
after getting hired and having a 100% turnover, 13 day working stretch and retraining majority of our district myself, for a time i felt as though i was doing my job and my bosses in addition to my employees. I've been with the company for 60 days. I don't know why i'm paid so low for all the work
Posted 5 days ago
Bonuses have been cut twice in the past year. Why would I have any motivation to grow my store when you aren't going to reward me?
Review from Sales Dept · Posted 7 days ago
For managers to go back to salary and the pay structor needs to go back to montlhy instrad of bi weekly
Review from Sales Dept · Posted 7 days ago
taking away salary for managers but still putting us as exempt employees and making us work longer hours but only being on hourly plus bonuses and not salary it has been a decrease in overall pay.
Review from Sales Dept · Posted 7 days ago
Company does not see value in experience in field or appreciate employee tenure even though they claim to yet refuse to pay them more hourly to retain them. By paying them more it would allow them to feel like they are growing alongside the company they
Review from Sales Dept · Posted 7 days ago
they shift all compensation plans toward bigger markets which leave the smaller districts out in the cold to struggle, all incentives are based for those who already have a thriving district verses those who have to rebuild the entire thing because it was poorly managed before we got here
Review from Sales Dept · Posted 7 days ago
Better salary, i do not have kdis but my service dog is like my kids having benefits for thennwould be awesome
Review from Operations Dept · Posted 7 days ago
I feel like my checks have gotten smaller with the pay period comp change. even with a slight raise. I currently work in a divest door and my employees make more than me hourly with significantly less responsibility
Review from Sales Dept · Posted 8 days ago
they change the comp plan and we are making less for selling more
Review from Sales Dept · Posted 8 days ago
The changes that have been made seem to benefit the gray store far more. If you look at the pay period goals, the smaller store have such low requirements they hit far above the goal. My team works twice as hard and someone with a 1/4 of my goals makes more money then me selling far less.
Review from Sales Dept · Posted 8 days ago
The hourly thing is the worse, I am always a phone call away from my team and I have always preached that and I like it like that, and I am constantly having to clock in when I am not at the store to assist.
Review from Sales Dept · Posted 8 days ago
I just feel for my workload that I deserve a little bit more of a raise. I have old collegues working at fast food joints making more than me hourly and sometimes it does not feel good on those weeks that my store performs not as well as they could do.
Review from Sales Dept · Posted 8 days ago
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