B
73/100
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Victra Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
commission and hourly but for tenured would love if it go up with time. same pay as new managers.
Review from Sales Dept · Posted 3 days ago
Benefits are not as confusing as they can be at other companies. We have a portal that lays everything out so you can navigate, select and apply for benefits that you need without having to ask. Our benefits are extremely generous and useful.
Review from Sales Dept
pay rate. benefits. and the Match.
Review from Sales Dept
I don't know yet. I just started.
Review from Sales Dept
I love that the the commission is not capped.
Review from Sales Dept
The uncapped commissions is the best part to me
Review from Sales Dept
the vision benefits are good.
Review from Sales Dept
Was alot better before it changed every quarter. Impossible to understand and by the time you do it changes.
Review from Sales Dept
Hourly and commission and unlimited PTO
Review from Sales Dept
i enjoy that there are multiple metrics to receive bonuses on
Review from Sales Dept
Hourly versus salary pay is much better
Review from Sales Dept
It helps pay my bills
Review from Sales Dept
percentages, no tax, and bi monthly
Review from Sales Dept
Just discovered a whole lot more that is offered
Review from Sales Dept
Uncapped commission and the benefits. Only wish is tenure would get raises. 5 years and all pay based off sales
Review from Sales Dept
I N S U R A N C E
Review from Sales Dept
I love the new commision per pay period
Review from Sales Dept
The bonuses and the percent getting back towards us.
The Unlimited Paid time off
Review from Sales Dept
I like the health benefits so far. The commission structure is lucrative too.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Personally, I am assigned blue chip assignments for the district, sometimes region, proxy for dm/bm, train other managers and new reps in the district, constantly asked for more but never compensated. Expected to be a leader among peers but not paid as such
Review from Sales Dept · Posted 10 days ago
Compensation has decreased 10% or more year over year over year though I have made the company more money
Review from Sales Dept · Posted 10 days ago
As a manager, I haven't received a raise since I hired in. I realize your team can sell more, but, reps get annual raises. We haven't ever.
Review from Sales Dept · Posted 10 days ago
I used to get paid % having a high volume location and I understand that times are changing but having a high volume location isn't a benefit anymore, rather go to a smaller location to make over $100k a year vs stay at a high volume location and make less than $80k.
Review from Sales Dept · Posted 10 days ago
I feel the base salary ineed to be higher, you get no raises for longivity with the company, no perks for helping outside of your assigned work location
Review from Sales Dept
If a contribution target is not hit BUT the contribution per guest if over expectation, then the manager should still be paid at full payout.
Review from Sales Dept
Find a better balance that allows members of the company to feel seen with their work.The shift in compensation structure very clearly is laid out to put more pressure on people to perform better while also paying out less for those that have a bad performance month.The level of care is non existent
Review from Sales Dept
The rhythms do not make sense for everyone. Requiring as much time in stores as we do takes away from us managing an overall District. For me personally it requires 6 to 10 hours in the car. Office days are more effective more often than not because I can be more global and less focused on 1 store.
Review from Sales Dept
Base Salary was changed to require mandatory overtime each week to keep same pay. No annual raises offered or announced. When PTO is used, Overtime pay for week is taken away. Store bonus structured as all or nothing, No fair share/percentage if under 95 percent attainment to a 30% YOY incr target
Review from Sales Dept
for high performing leaders or seals different pay structure
Review from Sales Dept
higher pay for volumeo locations
Review from Sales Dept
align with the work hours im required to put in
Review from Sales Dept
after getting hired and having a 100% turnover, 13 day working stretch and retraining majority of our district myself, for a time i felt as though i was doing my job and my bosses in addition to my employees. I've been with the company for 60 days. I don't know why i'm paid so low for all the work
Bonuses have been cut twice in the past year. Why would I have any motivation to grow my store when you aren't going to reward me?
Review from Sales Dept
For managers to go back to salary and the pay structor needs to go back to montlhy instrad of bi weekly
Review from Sales Dept
taking away salary for managers but still putting us as exempt employees and making us work longer hours but only being on hourly plus bonuses and not salary it has been a decrease in overall pay.
Review from Sales Dept
Company does not see value in experience in field or appreciate employee tenure even though they claim to yet refuse to pay them more hourly to retain them. By paying them more it would allow them to feel like they are growing alongside the company they
Review from Sales Dept
they shift all compensation plans toward bigger markets which leave the smaller districts out in the cold to struggle, all incentives are based for those who already have a thriving district verses those who have to rebuild the entire thing because it was poorly managed before we got here
Review from Sales Dept
Better salary, i do not have kdis but my service dog is like my kids having benefits for thennwould be awesome
Review from Operations Dept
I feel like my checks have gotten smaller with the pay period comp change. even with a slight raise. I currently work in a divest door and my employees make more than me hourly with significantly less responsibility
Review from Sales Dept
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