B
72/100
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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
Victra Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
I was torn on this one. Culture involving people above my DM, not good. Things are so negative right now with basically anyone that I ask. Inside our district, its great. My DM has done a great job making our district almost a mini company. Things are great here! We celebrate wins and we perform!
Review from Sales Dept
Victra wants to be successful and pushes each individual to do the same.
Review from Sales Dept
The team first mindset. The team knows how to stay out of each others way and trust each other to do their job. This leads to strong collaboration and execution.
Review from Operations Dept
That we support each other. We make it a team effort in trying to get these 600 points. Even though we don't agree with the constant "Do better, get better, Do more, Not doing enough" we all get through it ,
Review from Sales Dept
We are in a rebuilding stage in my district so just creating a culture as well as the new team I was placed on so not one yet. I do like the competitive performance of the company as a whole
Review from Sales Dept
Contest that we roll out and recognition given
Review from Sales Dept
Our shared values, we run really fast and sometimes at a frenetic pace but we're anchored by our Values.
Review from Operations Dept
The company is very caring when it comes to employee satisfaction
Review from Sales Dept
Everyone is very collaborative and helpful.
Review from Sales Dept
People first and intergerity driven
Review from Sales Dept
The family nature of the relationship
Review from Sales Dept
The learning as i have come aboard
Review from Sales Dept
Competition and contests are a great way to build culture.
Review from Sales Dept
Everyone gets along. It's like we are family. Everyone is willing to help one another regardless of what they are doing.
Review from Operations Dept
Some people are easy going
The ability to collaborate with others
Review from Sales Dept
The competitve atmosphere and goal driven people makes it fun
Review from Sales Dept
What is the point of this question? It might be shown publicly? Based on what? Whether you like my response?
Review from Sales Dept
We all go after the same goal and eliminate negative mindsets!
Review from Sales Dept
It allows you to express your competitive nature
Review from Sales Dept
What needs to change to make the company culture better?
Better DMs. Or at least a DM hat doesnt make me feel alone. Having 5 calls a day but are not helping seems a bit redundant
Review from Sales Dept
The way the leaders are in involved and help us as dms and mgms. Getting us help and listening to us when we are saying what we need
Salary pay , better pay and comissikn structure
Review from Sales Dept
Company as a whole is great. District culture is non existant
Review from Sales Dept
The quality of people hired at the management level. Also setting realistic expectations. The amount of work you require an MGM to do with drive time is beyond unrealistic when stores are more than an hour apart from each other. Pay for MGM salary is 20k light and needs to be adjusted.
Review from Sales Dept
Do not want to disclose
Review from Sales Dept
More training and local trainers
More training at the entry level
Review from Sales Dept
Better communication with the district
Review from Operations Dept
Actual time off through out the week for salaried employees, put in place a program that designates a proxy that cares for your success when you need a day off. if not your performance drops and you suffer for needing to disconnect more than 1 every few months for "PTO"
Review from Sales Dept
Staffing is a really hard issue.
Review from Sales Dept
Upper management needs to be more involved and have more one-on-ones at each store with each individual on a personal level management is really important when involved with all stores not just their biggest concerns as in locations
Review from Sales Dept
Team builder? Something to make everyone have communication and be a better team
Review from Sales Dept
The level of trust and independence at the store level could be increased to allow a greater feeling of ownership.
Review from Sales Dept
More inclusion at the lower levels of leadership. We are called leaders but are treated like we need to have our hands held and not respected as what we are to our reps
Review from Sales Dept
A DM who actually teach how to preform job duties. Felt I was thrown into a messy situation with no guidance.
Review from Sales Dept
Invest in traing for new hires and don't just throw them out there.
Review from Sales Dept
Just an overall restructure with a fix in attitude
Review from Sales Dept
Need more work life balance
Review from Sales Dept
I need to change to make the company culture better.
Review from Sales Dept
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