VIPKid Employee Reviews
Out of 292 VIPKid employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping VIPKid improve their work culture. The Marketing team, with 93% positive reviews, reports the best experience at VIPKid compared to all other departments at the company. The Admin team offered the most constructive feedback, with 30% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Listening to teachers. Being less greedy. Designing better classes. Holding parents to and students to a higher standard that matches the demands they make of teachers.
The more the company grows and the more it becomes worth, the more they treat their employees as if they are expendable. I've worked for the company for four years and rather than receive raises as the company has grown, employees as a whole have seen a steady stream of pay and benefit cuts.
I think engaging new teachers and being more easily accessible would be really helpful starting out, especially with so many established teachers and it often feels we compete with one another for bookings.
They could work on empathy.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
VIPKid has been chipping away at teacher pay since its CEO got greedy. Stop with the insulting "incentives" like tokens and dumbass paper cutouts. Give us more money.
The compensation does not justify the additional time required to prepare for class and to give feedback to the parents.
Review from Admin Dept
I feel very undervalued. Leadership constantly cuts employee compensation and expects employees to take it with a smile on their face.
No benefits are offered. We are not true employees but rather IC
Review from Sales Dept
Benefits would be better and I would feel valued
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They need to offer better teacher support if they want to jeep any teachers worth their salt.
Figure stuff out without being helpless
Review from Customer Support Dept
We don't really work as a team since we are independent contractors.
Review from Product Dept
My coworkers are wonderful. No complaints.
Review from Operations Dept
What needs to change to make the company culture better?
I don't think anything needs to change.
Review from Operations Dept
What would you improve about your company's interview process?
The interviewers are often people who haven't taught classes in a very long time. Sometimes they aren't even familiar with basic company policies. Despite a lengthy interview process it really doesn't prepare you very well to teach -- a common complaint among many of my co-workers.
More upfront explanation of what the job actually entails.
Review from Operations Dept
There was a lot of self-education and unpaid training to get the job in the first place.
Review from Operations Dept
more support and education during interview process
Review from Operations Dept
It takes too much time, and it is too discretionary.
Review from Sales Dept
What's going wrong and how can it be improved?
The pay is abysmal. Pay people more. We are professionals with degrees and experience. Stop squeezing us dry so you can keep getting wealthier at our expense.
What would you most like to see improved at your company?
I would like to see them be more relaxed with emergencies and cancellations