VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 345

TOTAL RATINGS: 2808

CEO: David Zhou

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eNPS at VXI Global Solutions

VXI Global Solutions' Employee Net Promoter Score (eNPS) is 13, as rated by 272 employees. Employee Net Promoter Score tracks VXI Global Solutions employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at VXI Global Solutions to a friend? Today, 48% of VXI Global Solutions employees would encourage their friends to become coworkers, whereas 17% are neutral and 35% would not recommend working at VXI Global Solutions to their friends.

Last updated 5 days ago.

Where This Score Ranks VXI Global Solutions' eNPS

TOP
35%
In the Top 35% of 1261 Similar Sized Companies on Comparably
TOP
50%
In the Top 50% of 353 Nearby Companies in Los Angeles
3rd
3rd place versus 4 competitors rated on Comparably

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Promoters
Passives
Detractors

Who Ranks VXI Global Solutions' eNPS the Highest?

Department - Operations 75/100

Ethnicity - Asian or Pacific Islander 47/100

Experience - Over 10 Years 43/100

Who Ranks VXI Global Solutions' eNPS the Lowest?

Department - Sales -71/100

Department - Customer Support -37/100

Experience - 1 to 3 Years -33/100

VXI Global Solutions eNPS At a Glance

VXI Global Solutions employees are more likely to recommend VXI Global Solutions as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Operations department and Asian or Pacific Islander employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at VXI Global Solutions to a friend?” Based on 272 ratings, VXI Global Solutions ranks 3rd place versus its 4 competitors and is right below Foundever.

Compared to other companies in Los Angeles, VXI Global Solutions falls into the Top 50% of 353 companies. The last rating was provided 5 days ago.