VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more

EMPLOYEE PARTICIPANTS: 328

TOTAL RATINGS: 2567

CEO: David Zhou

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VXI Global Solutions Retention Score

VXI Global Solutions is in the Top 25% of similar sized companies in its ability to retain quality employees. 50% of employees would not leave VXI Global Solutions if they were offered a job for more money while 73% are excited to go to work each day. Overall, 33% of VXI Global Solutions' employees feel the company is doing what it should to retain them while 67% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 9 days ago.

Where This Score Ranks VXI Global Solutions' Retention

TOP
25%
In the Top 25% of 1799 Similar Sized Companies on Comparably
TOP
40%
In the Top 40% of 402 Nearby Companies in Los Angeles
3rd
3rd place versus 4 competitors rated on Comparably

Jul

Sep

Oct

Nov

Dec

B73 / 100

Jan

Who Ranks VXI Global Solutions' Retention the Highest?

Department - HR 99/100

Department - Business Development 98/100

Department - Operations 86/100

Who Ranks VXI Global Solutions' Retention the Lowest?

Department - IT 51/100

Department - Sales 57/100

Department - Customer Support 58/100

VXI Global Solutions Retention At a Glance

VXI Global Solutions' Retention score is rated a "B" by 325 employees. The category helps understand VXI Global Solutions' focus and commitment to retaining employees in their organization.

Over the past three months, VXI Global Solutions' Retention score has remained steady at 73/100. VXI Global Solutions ranks in 3rd place versus 4 competitors which include Foundever, Alorica, Accenture, and HTC Global Services. The HR and Business Development departments are likely to stay at the company the longest, while the IT and Sales departments are likely to have the highest turnaround.

VXI Global Solutions' Retention score is in the Top 25% of 1799 similar sized companies (5,001-10,000 Employees) on Comparably. The Company ranks in the Top 40% compared to 402 nearby companies in Los Angeles.

VXI Global Solutions' Retention Trendline

VXI Global Solutions73
Other Companies in Los Angeles
Similar Size on Comparably

How VXI Global Solutions' Retention Score is Calculated

Answer	Percent
Yes	67%
No	33%

Do you believe you're paid fairly?

Answer	Percent
Yes	78%
No	22%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	73%
No	27%

Are you typically excited about going to work each day?

Answer	Percent
Every week	37%
Once a month	36%
Once a quarter	9%
Once a year	9%
Never	9%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	56%
No	44%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	33%
No	67%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	24%
Secure Enough	38%
Neutral	38%
Insecure	0%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	22%
No	78%

Do you have a close friend at work?

Answer	Percent
Yes	86%
No	14%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	33%
Once a month	34%
Once a quarter	0%
Never	33%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	37%
No	63%

Do you feel burnt out at work?

Answer	Percent
Yes	78%
No	22%

Are you challenged at work?

Answer	Percent
Yes	50%
No	50%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	100%
No	0%

Are you proud to be a part of your company?

VXI Global Solutions' Retention Rank Against Similar Sized Companies on Comparably

TOP

25%

VXI Global Solutions ranks in the Top 25% of other companies on Comparably with 5,001-10,000 Employees for Retention Score.

VXI Global Solutions' Retention Rank Against Other Companies Nearby

TOP

40%

VXI Global Solutions ranks in the Top 40% of other companies in Los Angeles for Retention Score.

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