VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
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Achieving collective goals and working on multi-disciplinary projects
Posted 24 days ago
What do you like best about the leadership team?
They are quick to act depending on our client needs and business outcome
What is most positive about the culture and environment at your company?
Everyone is very supportive of career growth and building bench strength through our Team Leaders
What is the best part about your compensation package?
It differs by region, client and department, so is relevant to the role you are performing.
What are some of the best things about your team?
We have a very open and honest Teams of Trust ethos. We work in multi functional teams and many of the Operations and Support groups work together very well globally.
What would you most like to see improved at your company?
A little more stability in senior management roles - BPO's in general have a high turnover. This is costly and people have to start building work relationships on a regular basis = steep learning curves.
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