VXI Global Solutions – The bottom line is all that matters - passion for people is a tag line - they don't even provide paid holidays to the call agents. | Comparably

VXI Global Solutions – The bottom line is all that matters - passion for people is a tag line - they don't even provide paid holidays to the call agents.

VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
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352
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The bottom line is all that matters - passion for people is a tag line - they don't even provide paid holidays to the call agents.

What does the leadership team need to get better at?

Open your eyes - your people cant even afford your benefits

What needs to change to make the company culture better?

Start being thoughtful - take the time needed to do things properly. Everything here is about checking a box

What's going wrong and how can it be improved?

e will never be any way to identify or attribute it to you. Please keep your feedback constructive. Next

Other Employee Reviews for VXI Global Solutions

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I think it's a listening process

Team review from Marketing Dept
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