VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
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Passion for people? Where? It is really unfair if you do your job and once your inactive you will never gonna get the incentives that you deserve.
What does the leadership team need to get better at?
OM is not a good leader.
Why do you feel undervalued and what would make you feel better about your compensation?
Just give the compensation that your employee deserve.
What do your coworkers need to improve and how could you work together better?
I don't have any problem with my colleagues
What needs to change to make the company culture better?
Just let your agent work peacefully and do not pressure
What's going wrong and how can it be improved?
Be wake up and look to your leadership who handle team not only focus on your Agent
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