
every time I have a direct report even just one who feels grateful having me as his/her supervisor
During my time the interview was more on a level of the applicant's behavior, not Skill "yet" as "skill" will be taught along the way, during training, team huddles, coaching, etc
My OM & AD are realistic Leaders who guide their people with integrity & excellence but more importantly with a "heart." They do not just demand for results BUT "show" how to get those. They strongly practice the "passion for people" slogan as they lead with a "heart."