VXI Global Solutions Claimed Company
VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has over 42,000 employees in more than 40+ locations in North America, Asia, Europe, the Middle East and Africa, and the Caribbean. We deliver omni-channel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world’s most respected brands.
VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of the few US-based customer-care organizations in China.
VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global s read more
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Overall experience is very disappointed I worked hard to get where I am in the company a supervisor and when I need them the most due to not being able to work seems like nobody cares!
What did you like most about the interview process?
Done in a group setting less pressure
What are some of the best things about your team?
We keep trying to do and be better
Why do you feel undervalued and what would make you feel better about your compensation?
I feel like management does care about there employees enough to make sure things are done efficiently or even correctly
What is most positive about the culture and environment at your company?
They say things to make it seem like they care. But actions speak louder than words. Everyone covers there own accountable but never takes responsibility
What does the leadership team need to get better at?
Organization skills are non existent, communication is not provided in a timely fashion, follow through on things that are promised or just apart of your job as management.
Other Employee Reviews for VXI Global Solutions
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