Grainger is the leading business-to-business distributor of products and services used to maintain, repair, and operate facilities. With annual revenue of $11.5 billion, we are a trusted partner to help make tough jobs easier. More than 3.5 million customers rely on Grainger for products in categories such as safety, material handling and metalworking, along with services like inventory management and technical support. read more

EMPLOYEE PARTICIPANTS: 475

TOTAL RATINGS: 4425

CEO: D.G. Macpherson

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W.W. Grainger Senior Customer Service Manager Salaries in Bloomington, IL

The average W.W. Grainger Senior Customer Service Manager in Bloomington, IL earns an estimated $92,960 annually, which includes an estimated base salary of $81,801 with a $11,159 bonus. W.W. Grainger's Senior Customer Service Manager compensation is $22,666 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at W.W. Grainger in Bloomington, IL can range from $32,000 - $200,000.

In Bloomington, IL, The Customer Support Department at W.W. Grainger earns $8,472 more on average than the Admin Department.

Last updated 7 days ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$92,960

Average Compensation

$81,801: avg. base

$11,159: avg. bonus

Senior Customer Service Manager Salaries at W.W. Grainger

In Bloomington, IL, Senior Customer Service Managers earn $2,536 more than Customer Service Managers.

Customer Service Manager

$90k*

Technical Support

$68k*

CS Rep

$47k*

* estimated salary

Compensation at W.W. Grainger by Department

In Bloomington, IL, The Customer Support Department averages $8,472 more than the Admin Department, and $15,428 less than the Finance Department

Finance

$81,638 Avg. total comp.

+$15k

Customer Support

$66,210 Avg. total comp.

Admin

$57,738 Avg. total comp.

-$8k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to W.W. Grainger reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to W.W. Grainger reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at W.W. Grainger Rate Their Compensation

The majority of Senior Customer Service Managers at W.W. Grainger believe they're compensated fairly. 56% of Senior Customer Service Managers at W.W. Grainger say they receive annual bonuses, and the vast majority (75%) are satisfied with their benefits. See more compensation ratings at W.W. Grainger

Do you believe you're paid fairly?

67% Yes

Does your company give annual bonuses?

56% Yes

Are you satisfied with your Benefits?

75% Yes

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Senior Customer Service Manager Salaries at Similar Size Companies in Bloomington, IL

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