W.W. Grainger Employee Reviews
Out of 320 W.W. Grainger employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping W.W. Grainger improve their work culture. The HR team, with 100% positive reviews, reports the best experience at W.W. Grainger compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 64% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Sales Dept
What do you like best about the leadership team?
Fair, inclusive, open-minded, Fun, creative
Leadership tries to keep forward momentum.
Review from IT Dept
Treats all employees fairly, provides constructive feedback and attention when needed.
listen and adecuate to employee needs
Monthly\quartlerly calls of business and answering questions
Review from Sales Dept
What does the leadership team need to get better at?
Believing in something other than themselves. Judging a book by its cover is at an all time high. & I forgive but I pray the companies karma is strong in these times.
Understanding the job. Communicating with employees.
Integrity. While the company was making record profits during the pandemic in 2020, it chose to layoff some field service people and cut the commissions to field sales.
People skills....like they would treat a customer
Review from Operations Dept
Being honest to the employees and not cheating them out of their hard earned pay. Pay fairly for the work that is expected to be done and don't take away any more from your employees.
Review from Sales Dept
What is the best part about your compensation package?
PTO is generous and great health benefits
Tuition reimbursement and focus on betterment and continued education.
Major medical insurance, dental and drugs are covered
Access to tons of benefits, and heavily subsidised by Grainger.
Their bonus and hike are better than my previous employers plus on if I don't contribute even then I have 401K getting ready for me.
Why do you feel undervalued and what would make you feel better about your compensation?
No yes no yes no
There are male counterparts, with less experience, making as much/more than female teammates
Review from Sales Dept
I still cant afford to live on the wage im paid, and i still cant afford healthcare
This job is a hudge pay cut from my previous job. Management will not listen to experience.
other companies have the same role for more base pay. Grainger while in an attempt to be competitive offered a raise of 10 cents. In this role they do not allow negotiations in pay.
What are some of the best things about your team?
Always coming up with new and inventive ways to get things done.
We work together well to get the work done.
Review from IT Dept
Team players, great ethical people of high caliber, trustworthy and kind teammates
They meet the delivery deadlines each work day
Review from Operations Dept
The team works hard and truly cares about the internal and external Grainger customer.
What do your coworkers need to improve and how could you work together better?
Having the company not breed dissent among their employees
Review from Operations Dept
temperaments, and being more out going to everyone
Review from Sales Dept
it is necessary to innovate and present improvements for employees
Review from IT Dept
Equality, communication, and stop telling on others to move up but the individual is not a great employee doing their job either.
Review from Operations Dept
Talking respectfully to one another. Share tips on how to improve each others performance.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
People seem to really care about other employees and will generally work hard to help each other.
Review from IT Dept
I am a remote worker so environment is always at my customer location.
great listeners and a lot of tolerance
Help businesses run their day to day operations
Review from Sales Dept
The culture is in the spirit of helping others. A family like feel.
What needs to change to make the company culture better?
Get some real men in there to set the tone and policy
too big to change, management needs to stick around.
Review from Sales Dept
Management and miserable employees or those been here 10 plus years and afraid of changes
Review from Operations Dept
Put the focus back on caring about their employees, and not just on how much money they can get out of them.
Review from Sales Dept
a little more risk and I think a lot more advertising/marketing so people can find out about one of the best kept secrets in MRO supply... GRAINGER!
Review from Operations Dept
What did you like most about the interview process?
Meeting with the leaders of the team.
Review from IT Dept
They find value in interviewing based on their principles
Review from Sales Dept
That the manager was interested in my traits and how I would fit into the company.
The open communication and honesty.
It moved pretty quickly from the first interview to the hire date.
What would you improve about your company's interview process?
Include more info about expectations and culture.
Ask questions that are relevant to the position
Review from Customer Support Dept
I would not change their interview process
Review from Sales Dept
What makes you most happy at work?
When customers are satisfied and I am making money.
Helping customers successfully in their facilities
Review from Sales Dept
Being able to work on new things and having support to progress.
Always something new to learn.
Pot luck Friday, just kidding. Work environment is fun and engaging
What's going wrong and how can it be improved?
The brains behind the operation needs to clean house under himself. Hire people below himself that shares his beliefs. These people don't give opportunities to anyone but those they perceive to be mostly not black
Company is implementing a structured hybrid schedule with assigned dated for in office attendance and not offering any work remote options and limited flexibility when needing to work remotely "with good reason" and manager discretion.
Wrong job in the wrong culture. Improve by leaving
Grainger is known for extremely high prices and showing up a natural disasters
Review from Operations Dept
too many layers, poor customer service, slow to get results.
Review from Sales Dept
What do you like best about your company?
Size can be good aspect sometimes
The service
Review from Design Dept
It's an excellent company to work for.
What would you most like to see improved at your company?
Treatment of outside sales and pay
Getting ready for work
Review from Design Dept