W.W. Grainger Leadership Employee Reviews
What do you like best about the leadership team?
Fair, inclusive, open-minded, Fun, creative
Leadership tries to keep forward momentum.
Review from IT Dept
Treats all employees fairly, provides constructive feedback and attention when needed.
listen and adecuate to employee needs
Monthly\quartlerly calls of business and answering questions
Review from Sales Dept
The greater majortiy are great leaders!
They really value your input
Customer driven, listens to employees.
Companies fairly flat - not a ton of middle level management. Upper management spends time with customers and anaylsising how we can always work to drive improvements.
Very transparent about changes, where the company is heading, etc. They really listen to the team and real actions are taken when there are issues to ensure ALL employees love working there.
Their expectations are clear, comprehensive and easy to understand and therefore exceed expectations
Their transparency, and availability is impressive.
They are always on top of recognition and always looking for development opportunities for their employees.
Review from Sales Dept
Good vision to lead a large complex company
The treat you so well
Review from Sales Dept
Communication is great and everyone works together from the top all the way to the newest hire.
Review from Sales Dept
Motivated to keep the business operating efficiently and cost effective to stay profitable and growing.
Review from IT Dept
Diverse and down-to-earth leaders who spend time to communicate with teams and take care of employees
Review from HR Dept
The diversity of talented leaders, their dedication to keep their teams safe in crucial times, and the listening ear they provide.
Review from Operations Dept
Their active listening to customers and employees to align business activities with customers needs, and their adaptability to changing market conditions.
Review from HR Dept
What does the leadership team need to get better at?
Believing in something other than themselves. Judging a book by its cover is at an all time high. & I forgive but I pray the companies karma is strong in these times.
Understanding the job. Communicating with employees.
Integrity. While the company was making record profits during the pandemic in 2020, it chose to layoff some field service people and cut the commissions to field sales.
People skills....like they would treat a customer
Review from Operations Dept
Being honest to the employees and not cheating them out of their hard earned pay. Pay fairly for the work that is expected to be done and don't take away any more from your employees.
Review from Sales Dept
I was with grainger for many years. I've seen them try to implement many new business models and they will push through even if its to the detriment of both the company and employees. When the did the massive layoff they acknowledge they made a grave mistake but to late to stop.
Review from Sales Dept
communication, fairness, equality, knowledge, training, and more
Review from Operations Dept
Better communication. Better continual training for employees that have been with the company for years.
Review from Customer Support Dept
Listening to their employees more
Review from Customer Support Dept
Doing all they things well
Review from Customer Support Dept
They need to care more about each individual on their team and lead by motivation and inspiration not by invoking fear.
Review from Customer Support Dept
improving people skills of middle management
they are very reactive and not proactive
Review from Sales Dept