At W.W. Norton 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of W.W. Norton's KPIs and OKRs is essential for its success. Out of 9 W.W. Norton employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at W.W. Norton is responsible for ensuring his subordinates accomplish objectives using key performance indicators. W.W. Norton employees shared they generally receive helpful feedback once a quarter or once a year, while 33% of W.W. Norton employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.