Waffle House Outlook Employee Reviews | Comparably
Waffle House Claimed Company
Their mission is to deliver a unique experience to our customers through delivering great food, friendly, attentive service, read more
EMPLOYEE
PARTICIPANTS
1152
TOTAL
RATINGS
10300
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Waffle House Outlook Employee Reviews

What makes you most happy at work?

The people. Working alongside such dedicated, positive teammates makes every day rewarding.

Developing people and seeing them get to the next level

See all my cumosers be happy

my coworkers, and my manager are great people

My work hours are great

Review from Customer Success Dept

when I get to work with the ones I like and get along with

My customers make me happy! I look forward to seeing my regulars!

My customers and hourly associates

Review from Operations Dept

I like interacting with the customers. Escpecially the regulars, who you could talk with like they are your friends.

Feeding the customers and watching the associates grow professionally.

Customers and my work family

The daily interaction with customers

The schedule being flexible always

The jobs itself makes me happy. Stability

Review from Operations Dept

That they are paying for the work I am doing.

"MY" customers...not always Waffle House customers...but "MY" customers.

Review from Customer Support Dept

right now...leaving work. It was the people i worked with, the good times we would share even when we were all stressed out. We were a family, and that really meant something. I knew without a doubt that I could trust every single person i worked with, we all were there for each other,

Seeing my customers smile and me making them laugh

Making other people happy and full

What makes your most happy are my customers

What's going wrong and how can it be improved?

Consistent drug use at work

Get rid of those hms who show up one day a week and pretend to know what you can and cant do!

Pay us a living wage and become union backed.

Get rid of the manager hire all new ppl

Negativity. Hostile work enviorment. Unfair.

Review from Customer Success Dept

harassment by other employees that management failed to address time and time again when brought to their attention.

Review from Sales Dept

The pay and they need to stop lying to kids

The list of things wrong here is too much to fit into 300 characters, but the employees are all somewhat scroungy, the managers are seemingly incompetent / uncaring towards employees, and the setup is difficult to handle as everything is done in a tightly enclosed space.

Work on employees and their pay and moral

Review from Customer Support Dept

Customers feel comfortable when they ain't lied too

fire all corporate offices an start completely fresh no arbitration laws an actually pay workers there earnings an stop employee meal auto garnishing daily meals if i work a double i lose 10$ so unfair to pay for poor meals i dont eat an dont have time on clock an cant access after shift or b4

Review from Operations Dept

Pay people enough money and you will get quality employees. You get what you pay for.

Harassment and hostility. It can be improved with NEW MANAGEMENT

Review from Customer Success Dept

They can hire more people. We have 50% of the staff we should have on 3rd shift 1 cook instead of 2 and 1 server instead of the 3 that we should have.

Review from Sales Dept

management needs to be switched

Review from Sales Dept

The manager is constantly late and on her phone. First shift is constantly late yet the manager fixes their paystubs so it looks like they were early. Manager picks favorites and won't hold them accountable.

Review from Sales Dept

Need to actually listen to their employees

Review from Customer Support Dept

Not sure how they could improve

Review from Sales Dept

Get a real dishwasher. Train and make these people feel that there will be consequences. Had a coworker cuss out a manager 2 times in 2 days. Got suspended for 3 days. Most places will fire you for that.

Review from Sales Dept

Needs cleaned better. Better employees. Better pay and benefits.

Review from Sales Dept

What do you like best about your company?

I like that’s it’s a debt free comp

Everything interacting with the guest n teamwork

Fast Pace and the juke box

Review from Customer Support Dept

Hours, steady income

Review from Operations Dept

What would you most like to see improved at your company?

Pay increase corporate completely restaffed

Review from Operations Dept

Nothing its perfect the way it is

Review from Customer Support Dept

customer service and speed

Review Sentiment at Waffle House

71
71%
29
29%

About Waffle House's Outlook

C-
64/100

Where This Score Ranks Waffle House's Outlook

BOTTOM
35%

In the Bottom 35% of 1226 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 96 companies in Atlanta

1st

1st place versus 2 competitors rated on Comparably

Waffle House's Outlook is scored a C- by 1889 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Waffle House's Outlook score helps to boost their overall culture score, due partly to the fact that the Design department’s positive scores help Outlook to be one of Waffle House's stronger culture attributes. Use the filters below to understand Waffle House employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Tenure - Over 10 Years
    +18%
  • Ethnicity - Native American
    +15%
  • Ethnicity - Hispanic or Latino
    +14%

Rate Outlook the Lowest

  • Department - Customer Success
    -18%
  • Department - Customer Support
    -5%
  • Experience - 6 to 10 Years
    -5%

How Waffle House's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1111 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

66
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic28%
Good31%
Neutral28%
Bad7%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes57%
No43%
Are you typically excited about going to work each day?
×
Rate your company