Waffle House Employee Reviews
Out of 1128 Waffle House employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Waffle House improve their work culture. The Operations team, with 71% positive reviews, reports the best experience at Waffle House compared to all other departments at the company. The Sales team offered the most constructive feedback, with 35% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communiction and fair work practices
Management skills are the worse there
embracing modern technology to drive a better experience for everyone (customer and employees)
I think waffle house should give employees opportunities to build with the company give everyone chances to move up in the company I've been here for 9 years and still haven't had a chance to become a manager
Treating the employees better and handling things properly.
Why do you feel undervalued and what would make you feel better about your compensation?
The managers are paid 20x better than hourly associates
We don't have stocks in franchise. .
I've cooked and made this company over a million dollars and still is only a Rockstar grill op no manger has tried to work with me to move up in this job and I know many grill ops just like me
Sometimes i actually do. So yes
More support from management teams
What do your coworkers need to improve and how could you work together better?
The company needs to stop hiring people straight from off the streets
Hire a whole new team
Not talking crap about co workers
do your job, every shift. period.
Review from Customer Success Dept
Coworkers aren't the problem...TRAINING (lack of) is the problem. If everyone were held to the same standards and held accountable for their refusal to do certain aspects of the job everyone would improve.
Review from Customer Support Dept
What needs to change to make the company culture better?
A complete overhaul and start over
The manager shouldn't tell me to lie about what shit im going to be working after training because i was supposed to be some girls replacement.
Excecuting the rules more and explaining new ideas that are being tested
Better division managers. People who actually care
Need a new cook who don't be outside in talking down to employees to customers it's horrible in embarrassing
What would you improve about your company's interview process?
Thorough background check would be effective
I would loved if I had some train me while I'm working at 3rd shift
Maybe if you followed by what you taught
The interview process was simple, and straightforwards enough, but upon being hired, the promises made are often exaggerated, or completely false.
Follow up on the people you hire
What's going wrong and how can it be improved?
Consistent drug use at work
Get rid of those hms who show up one day a week and pretend to know what you can and cant do!
Pay us a living wage and become union backed.
Get rid of the manager hire all new ppl
Negativity. Hostile work enviorment. Unfair.
Review from Customer Success Dept
What would you most like to see improved at your company?
Pay increase corporate completely restaffed
Review from Operations Dept
Nothing its perfect the way it is
Review from Customer Support Dept
customer service and speed