Williams-Sonoma Claimed Company
Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house. read more
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Customers are horrible. Not call centers fault when something goes wrong. We should not have to just dole out money.
What does the leadership team need to get better at?
Supervisor tends to complain about being busy and makes excuses.
Why do you feel undervalued and what would make you feel better about your compensation?
One of the lowest paying companies. Behind the time with technology. Customers treat employees terrible.
What's going wrong and how can it be improved?
Improve shipping. Communicate with customers about backorders. Do not allow customers to treat employee bad.
What do your coworkers need to improve and how could you work together better?
Last meeting the sup complained about being busy. She is not able to answer questions, says she will find out then no follow up.
What needs to change to make the company culture better?
Stop allowing customers to treat employees poorly. Something may be going wrong with their order but we should not be expected to give the customer more than what we make in a week. The nasty customers reviews should not impact our continued employment or pay.
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