Williams-Sonoma Employee Reviews | Comparably
Williams-Sonoma Claimed Company
Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house. read more
EMPLOYEE
PARTICIPANTS
421
TOTAL
RATINGS
3568
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Williams-Sonoma Employee Reviews

Out of 420 Williams-Sonoma employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Williams-Sonoma improve their work culture. The Product team, with 86% positive reviews, reports the best experience at Williams-Sonoma compared to all other departments at the company. The Operations team offered the most constructive feedback, with 61% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Listening to employee complaints and stop gossipping about everyone.

Acknowledge the work of their employees and pay them fair wages. Stop expecting more for less. Stop restricting employees' access to basic needs like water and breaks.

Accountability and follow up. Most of all communication.

Authenticity is lacking, genuine care for employees well being and career path

Training in the area of professionalism and management skills.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Absolutely you don't get paid what your worth is for working there

with infaltion out of control salaries should increase accordingly. bonuses should be more fairly distributed not to just the decision makers but the oeople who actually do the work.

A lot of work for poor hours and every holiday

I work doing something in the store always keeping busy and take pride in my work and others stand around talking, on their phone. The compensation in relative to the product prices is completely off balance. They raise the prices and want you to work harder but no increase.

The salary is less than many similar companies. Being paid the going rate in my area would go a long way to making me feel better.

What do your coworkers need to improve and how could you work together better?

Team Reviews

I don't interact with coworkers often enough to judge them. The ones I do interact with are a coin toss and will either help or they won't. We'd work better together if we had established teams and systems to work with each other within.. not just queues and metrics.

Coworkers need to stop bullying other coworkers. Do the job they are getting paid for.

I think more yram bonding

Even work load so everyone gets their fair share of the work

I think the employees need to speak out about the underhanded treatment that's coming from corporate.

What needs to change to make the company culture better?

Environment Reviews

The rating system needs to change

Value anyone other than upper management. listen to you employees. Invest in better websites and apps to allow for better consumer interface.

i need to get a new job, theres no saving this place

Review from Operations Dept

More pay!!! People need to mind their business, leave personal problems, at home. Work together more, & rotate management and leads.

A toxic work environment is created by the CEO and it trickles down to the stores.

What would you improve about your company's interview process?

Interviews Reviews

Present realistic expectations of the work environment. It is not at all what you make it out to be.

Train the interviewers and customize the interview

Make it more personable and faster

Required knowledge in warehouse operations.

interviewing was professional however some personal effect would go a long way

What's going wrong and how can it be improved?

Outlook Reviews

Just seems like there is little to no care about the actual customer experience for a luxury brand. If we made the business more customer focused, it would be better for everyone involved and we'd probably keep a good reputation.

Listen to your employees and take our feedback seriously. Then take action.

Customers are receiving damaged furniture that theyve been waiting for for months. The stores are being punished for someone elses mistake and its only hurting the company as a whole. Our delivery team needs to do better

Customer service terrible…product improvement/quality control…free shipping…return p

Revamp from the ground up. The company is stagnant in its current model. How did west elm hotels go? Are orders being fulfilled? No focus.

What would you most like to see improved at your company?

Outlook Reviews

The pay should go up. Train the leads and managers to do their jobs right.

Review from Operations Dept
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