Williams-Sonoma Culture | Comparably
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Williams-Sonoma Claimed Company
Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house. read more
EMPLOYEE
PARTICIPANTS
421
TOTAL
RATINGS
3568

Williams-Sonoma Company Culture

Williams-Sonoma Culture

This score is derived from employee ratings & reviews
2.6/5
Williams-Sonoma's Overall Culture is rated D

Top Rated Culture Dimensions

Williams-Sonoma CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Laura Alber Williams-Sonoma's CEO
Laura Alber
56 /100

Diversity at Williams-Sonoma

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at Williams-Sonoma have rated Office Culture, Environment, and Manager as the highest categories they have scored

Women at Williams-Sonoma

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at Williams-Sonoma have rated Office Culture, Team, and Environment as the highest categories they have scored

Williams-Sonoma eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-28

Williams-Sonoma employees are -28% more likely to recommend Williams-Sonoma as a great place to work

28%Promoters
16%Passives
56%Detractors

Working at Williams-Sonoma

Working at Williams-Sonoma is rated below average by 421 employees, across various culture dimensions. Williams-Sonoma employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Williams-Sonoma’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Francisco. See below in detail how working at Williams-Sonoma was rated by employees.

Overall Company Culture at Williams-Sonoma

D

Overall Company Culture at Williams-Sonoma is rated D

Last updated 2 months ago

Bottom
20%

Williams-Sonoma ranks in the Bottom 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 421 Employees

View Results
0
20
40
60
80
100
Product
77
Product77
Customer Support
69
Customer Support69
Engineering
67
Engineering67
Operations
58
Operations58
Sales
52
Sales52
Design
32
Design32

Williams-Sonoma Employee Reviews

Out of 420 Williams-Sonoma employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Williams-Sonoma improve their work culture.

63%
37%
Positive Reviews63%
Constructive Feedback37%

Positive Reviews From Williams-Sonoma Employees

  • What makes you most happy at work?
    Helping our guests finding the right products for their needs and dreams.
  • What are some of the best things about your team?
    We are a team and always help each other.
  • What is the best part about your compensation package?
    Since I'm part time, my discount is my compensation package and is definitely a plus.

Constructive Feedback From Williams-Sonoma Employees

  • What's going wrong and how can it be improved?
    Just seems like there is little to no care about the actual customer experience for a luxury brand. If we made the business more customer focused, it would be better for everyone involved and we'd probably keep a good reputation.
  • What do your coworkers need to improve and how could you work together better?
    I don't interact with coworkers often enough to judge them. The ones I do interact with are a coin toss and will either help or they won't. We'd work better together if we had established teams and systems to work with each other within.. not just queues and metrics.
  • What does the leadership team need to get better at?
    Listening to employee complaints and stop gossipping about everyone.

Williams-Sonoma Company Information

Williams-Sonoma Company Overview

Williams-Sonoma is a retailer of home furnishings and gourmet cookware that offers products for every room in the house.

Williams-Sonoma Mission, Vision & Values

Williams-Sonoma Mission & Values

“At Mark and Graham our mission is to help you celebrate the people in your life and to make gift giving personable and fun. The name ‘Mark and Graham’ is a play on words about creating one’s own mark or monogram. We want to share our passion for typography and design, and give customers the tools to create beautiful gifts.”

Williams-Sonoma Vision Statement

Our Vision Is To Enhance The Quality Of Our Customers' Lives At Home. We Put The Customer At The Center Of Everything We Do, Every Day, And A Short But Important List Of Corporate Values Guides Our Actions And Decisions.

Sustainability and Corporate Social Responsibility at Williams-Sonoma

Our commitment to sustainable business practices. Since 2013, we have published annual updates, including a yearly corporate responsibility scorecard, which helps us refine and develop our strategy in a number of areas, from responsible wood sourcing to the reduction of our carbon footprint. Part of our commitment is to share our achievements and challenges. We will continue to provide updates annually, so that our stakeholders can stay informed of our progress.

HeadquarterSan Francisco, CA
United States of America
Websitewww.williams-sonoma.com
Founding Date1956
Tel(415) 421-7900
Company StatusPublic
StockWSM

Williams-Sonoma Competitors

Williams-Sonoma competitors include The Home Depot, Target, Kirkland's, and Bed Bath & Beyond. Williams-Sonoma ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Williams-Sonoma compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    The Home Depot's Logo
    The Home Depot
    4.3/5
  2. #2
    Target's Logo
    Target
    3.6/5
  3. #3
    Williams-Sonoma's Logo
    Williams-Sonoma
    2.6/5
  4. #4
    Kirkland's' Logo
    Kirkland's
    2.7/5
  5. #5
    Bed Bath & Beyond's Logo
    Bed Bath & Beyond
    2.5/5
  • Culture Video

Williams-Sonoma Employees

421 employees at Williams-Sonoma have reviewed Williams-Sonoma across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 421 Williams-Sonoma employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Williams-Sonoma are mostly dissatisfied with their total compensation at Williams-Sonoma, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Williams-Sonoma are not very pleased with their team. 421 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Williams-Sonoma are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Williams-Sonoma believe the environment at Williams-Sonoma is positive. Most Participants believe the pace of work at Williams-Sonoma is extremely fast. About 63% of the employees at Williams-Sonoma work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Williams-Sonoma are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Williams-Sonoma employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Williams-Sonoma report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Williams-Sonoma have 1 meeting
Meetings
A Day in the Life
65% of Williams-Sonoma employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Williams-Sonoma employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of Williams-Sonoma employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Williams-Sonoma employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
55% of Williams-Sonoma employees call their work environment positive
Environment

Joining Williams-Sonoma - Employee Onboarding

The prevailing opinion from employees about joining Williams-Sonoma is that the company was prepared on their first day. Williams-Sonoma employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Williams-Sonoma KPIs and OKRs

At Williams-Sonoma 80% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Williams-Sonoma's KPIs and OKRs is essential for its success. Out of 11 Williams-Sonoma employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes55%
No45%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes80%
No20%
Are the KPIs/OKRs for your department clear?

Williams-Sonoma CEO & Leadership

Williams-Sonoma CEO - Laura Alber

Laura Alber Williams-Sonoma's CEO
56 /100

Laura’s approval rate is lower compared to CEOs at similar sized companies, putting Laura in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in San Francisco. Laura Alber’s employees rank Williams-Sonoma in the Top 50% for Environment, in the Bottom 45% for Office Culture, and in the Bottom 25% for Manager. Alber is generally unpopular with Williams-Sonoma employees, but ranks especially low with employees in the Design department, and by employees with Over 10 Years experience and employees in the Operations department. However, African American/Black employees have a slightly more favorable view of the CEO. When compared to Williams-Sonoma’s competitors, Laura Alber ranks below both Target CEO Brian Cornell and The Home Depot CEO Ted Decker.

Williams-Sonoma Leadership

The Williams-Sonoma Executive Team is rated a “D” and led by CEO Laura Alber, President of the Williams Sonoma, Mark & Graham Brands Janet Hayes, and Executive VP, General Counsel & Secretary David Randolph King

  • Laura Alber  CEO / President

    Laura Alber CEO / President

    Ms. Laura J. Alber has been the Chief Executive Officer at Williams-sonoma Inc. since May 26, 2010 and has been its... read more

  • Janet Hayes President of the Williams Sonoma, Mark & Graham Brands

    Ms. Janet M. Hayes has been the President of Williams Sonoma Brand at Williams-Sonoma Inc. since March 20, 2013. Ms.... read more

  • David Randolph King Executive VP, General Counsel & Secretary

    Mr. David Randolph King has been Secretary and General Counsel at Williams-Sonoma Inc. since 2011 and has been its... read more

  • Bud Cope Executive VP and Chief Real Estate & Development Officer

    Mr. Bud Cope has been Executive Vice President and Chief Real Estate and Development Officer of Williams-Sonoma Inc.... read more

  • Anna Last Senior VP of Williams-Sonoma Brand and Executive Creative Director of Williams-Sonoma Brand

    Ms. Anna Last has been Senior Vice President and Executive Creative Director of Williams-Sonoma Brand at Williams-Sonoma... read more

  • Monica Bhargava Executive Vice President of Product Development

    Ms. Monica Bhargava has been an Executive Vice President of Product Development for Pottery Barn and Williams-Sonoma... read more

  • Vicki McWilliams Executive Vice President of Retail & Business Sales

    Ms. Vicki D. Mcwilliams has been Executive Vice President of Retail and Business Sales of Williams-Sonoma Inc. since... read more

  • Linda Lewis Chief Talent Officer & Executive VP

    Ms. Linda Lewis has been Chief Talent Officer and Executive Vice President of Williams-Sonoma Inc. (WSI) since 2012. Ms.... read more

  • Jennifer Kellor President of Pottery Barn Kids & PBteen Brands

    Ms. Jennifer Kellor serves as President of the Pottery Barn Kids and PBteen Brands at Williams-Sonoma, Inc. Ms. Kellor... read more

Williams-Sonoma Salaries

How much does Williams-Sonoma pay?

How much do people at Williams-Sonoma get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Williams-Sonoma is $149,686, or $71 per hour, while the estimated median salary is $153,920, or $73 per hour.

At Williams-Sonoma, the highest paid job is a Director of Sales at $263,374 annually and the lowest is an Office Manager at $58,819 annually. Average Williams-Sonoma salaries by department include: Sales at $161,549, Admin at $85,726, IT at $123,486, and Marketing at $136,537. Half of Williams-Sonoma salaries are above $153,920.

171 employees at Williams-Sonoma rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 514 ratings) while 163 employees at Williams-Sonoma rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 173 ratings).

Salaries contributed from Williams-Sonoma employees include job titles like Lead Engineer, Data Scientist, Group Product Manager, and Creative Director. Comparably data has a total of 2 salary records from Williams-Sonoma employees.

Last updated 2 months ago.

1st Percentile
$90k
$90k1st Percentile
17th Percentile
$121k
$121k17th Percentile
33rd Percentile
$152k
$152k33rd Percentile
50th Percentile
$206k
$206k50th Percentile
67th Percentile
$245k
$245k67th Percentile
83rd Percentile
$309k
$309k83rd Percentile
100th Percentile
$313k
$313k100th Percentile
$149,686*
Average Compensation
$153,920*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Williams-Sonoma Salaries by City

Williams-Sonoma Salaries by Department

Explore Williams-Sonoma Salaries

Diversity & Inclusion at Williams-Sonoma

Diverse employees at Williams-Sonoma score the company 62/100 across various culture categories, placing Williams-Sonoma in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Williams-Sonoma across various culture dimensions.

Williams-Sonoma, Inc. is made up of over,30,000 of the most talented retail associates,around the globe, and we respect individuals for,their unique contributions. In 2016, WSI scored,90% on the Corporate Equality Index, a national,benchmark of LGBT workplace equality,administered by the Human Rights,Campaign Foundation

Ranked Culture the Highest

Women 82/100
Department - Product
Men 76/100
Tenure - 2 to 5 Years
Diverse Employees 77/100
Department - Product

Ranked Culture the Lowest

Women 52/100
Department - Sales
Men 46/100
Department - Operations
Diverse Employees 45/100
Department - Sales

Williams-Sonoma Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Williams-Sonoma PTO

Williams-Sonoma's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is Williams-Sonoma's 3rd most important benefit besides Healthcare when ranked by employees, with 25% of employees saying it is the most important benefit. Williams-Sonoma's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time25%
Vacation Policy25%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo20%
$1500 - $2500/mo40%
$1000 -$1500/mo0%
$500 -$1000/mo20%
Less than $500/mo20%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Williams-Sonoma Careers

Williams-Sonoma Jobs

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H1B Visa

In 2019, Williams-Sonoma applied for 59 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

59
Total Applied
  • 100% Granted (59 out of 59)
  • 0% Denied ( out of 59)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 59)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 59)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Williams-Sonoma Know You Want To Work There

Overview of Candidates Interested in Williams-Sonoma on Comparably

Candidates By Department

All Industries
35%
Operations
12%
Design
10%
Marketing
10%
Engineering
8%
Other
25%

Candidates By Location

San Francisco
40%
New York City
13%
Los Angeles
5%
Atlanta
5%
Portland
3%
Other
33%

Frequently Asked Questions regarding Williams-Sonoma

Who is the CEO of Williams-Sonoma?

Williams-Sonoma CEO is Laura Alber, their score by employees is 56

What is Williams-Sonoma eNPS?

The eNPS for Williams-Sonoma is -28

What is the salary for IT Support Engineer in Williams-Sonoma?

IT Support Engineer average salary in the US is 125k

What are the salaries in the Operations in Williams-Sonoma?

The average salaries for Operations in Williams-Sonoma is 118k

Who are Williams-Sonoma competitors?

Williams-Sonoma main competitors are The Home Depot, Target, Kirkland's, Bed Bath & Beyond

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