Willis Towers Watson Employee Reviews
Out of 276 Willis Towers Watson employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Willis Towers Watson improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Willis Towers Watson compared to all other departments at the company. The Sales team offered the most constructive feedback, with 14% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Support your employees. Managers are not really supportive. Micro manage a great team to death. Can not say anything positive.
Listening to staff concerns and addressing problems bottom up in the organization
Communication is key. Communication is key.
Check the work volume with the team member
Compensation, transparency, and communication need to improve.
Why do you feel undervalued and what would make you feel better about your compensation?
Severely underpaid for loyalty while peers having made multiple jumps elsewhere have moved ahead. Management does not seem to be interested in taking care of staff unless in the "inner circle" of the favorites. More concerned about pretending to be ESG forward in public eye than reality in workplace
Show me the market data you're using to justify paying me >25% below my peers in the same role. Explain in clear market terms why a company of 50000 colleagues can only offer its employees garbage high deductible medical plans.
My research and interviews at other companies indicates that I am underpaid.
Limited optiond like stock purchase
Better perks and benefits required
What do your coworkers need to improve and how could you work together better?
Workplace needs to foster culture of respect and trust to succeed - in short supply in recent years.
They all need to get better at communication and at being open to change.
Communicate better, be more open to change.
The customer representative are scrap goats to outdated systems faulty equipment and rude customers
Willis Towers Watson needs to hire more people, form more specialized departments/jobs and establish better internal processes.
What needs to change to make the company culture better?
Bring back return of flat structure so all voices are heard. Adding more and more layers of middle management make employees feel ignored and left in a silo
A leadership overhaul. They sell culture advise to customers. Ot So, either their advise isn't very good or leadership fail to take it - but no intelligent way of promoting a good culture
Practice culture diversity and inclusion, but in fact discrimination is very bad
Stop letting bullies bully, and actually act against bad behaviour and not ignore it
They need to pay better and be more transparent.
What would you improve about your company's interview process?
To be selected, one must prepare to wait for more than three months
the interviwer treats you like you are important then gives you nothing to do for the job
What's going wrong and how can it be improved?
Support for colleagues, and recognize those who have outperformed. A win is often shared by the efforts of a group of the team, not just the middle manager in charge.
no way out now, projects are not done on time
Too many Petty arguments between supervisors and coworkers. And cannot emphasize the lack of leadership in the company.
What would you most like to see improved at your company?
They need to improve pay and transparency.
Appreciation for its workers, even if they are the low man on the totem pole
Improved leadership and communication. Focus on training for employees
Compensation, benefits, work-life balance