Willis Towers Watson Culture | Comparably
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. read more
EMPLOYEE
PARTICIPANTS
220
TOTAL
RATINGS
2540

Willis Towers Watson Company Culture

Willis Towers Watson Culture

This score is derived from employee ratings & reviews
3.9/5
Willis Towers Watson's Overall Culture is rated B

Top Rated Culture Dimensions

Willis Towers Watson CEO

Top 35%Top 35% of Similar Size Companies
John Haley Willis Towers Watson's CEO
John Haley
71 /100

Diversity at Willis Towers Watson

Top 10%Top 10% of Similar Size Companies
A

Diverse employees at Willis Towers Watson have rated Perks And Benefits, Team, and Outlook as the highest categories they have scored

Women at Willis Towers Watson

Top 30%Top 30% of Similar Size Companies
B

Women at Willis Towers Watson have rated Team, Outlook, and Work Culture as the highest categories they have scored

Willis Towers Watson eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies

Recommend to a Friend?

6

Willis Towers Watson employees are 6% more likely to recommend Willis Towers Watson as a great place to work

41%Promoters
24%Passives
35%Detractors

Working at Willis Towers Watson

Working at Willis Towers Watson is rated average by 220 employees, across various culture dimensions. Willis Towers Watson employees are most satisfied about Environment, Outlook, and Team categories, putting Willis Towers Watson’s culture in the Top 30% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in London, UK. See below in detail how working at Willis Towers Watson was rated by employees.

Overall Company Culture at Willis Towers Watson

B

Overall Company Culture at Willis Towers Watson is rated B

Last updated months ago

Top
30%

Willis Towers Watson ranks in the Top 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 220 Employees

View Results
0
20
40
60
80
100
HR
91
HR91
Operations
91
Operations91
Customer Support
85
Customer Support85
Product
81
Product81
Business Dev
78
Business Dev78
IT
75
IT75
Sales
74
Sales74
Admin
70
Admin70
Finance
61
Finance61

Willis Towers Watson Employee Reviews

Out of 276 Willis Towers Watson employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Willis Towers Watson improve their work culture.

73%
27%
Positive Reviews73%
Constructive Feedback27%

Positive Reviews From Willis Towers Watson Employees

  • What did you like most about the interview process?
    It was straight-forward and I knew what to expect.
  • What is most positive about the culture and environment at your company?
    Flexibility when it comes to your day as long as you meet expectations and deadlines.
  • What are some of the best things about your team?
    They are curious and hard working.

Constructive Feedback From Willis Towers Watson Employees

  • What does the leadership team need to get better at?
    Support your employees. Managers are not really supportive. Micro manage a great team to death. Can not say anything positive.
  • What's going wrong and how can it be improved?
    Support for colleagues, and recognize those who have outperformed. A win is often shared by the efforts of a group of the team, not just the middle manager in charge.
  • What needs to change to make the company culture better?
    Bring back return of flat structure so all voices are heard. Adding more and more layers of middle management make employees feel ignored and left in a silo

Willis Towers Watson Company Information

Willis Towers Watson Company Overview

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.

Willis Towers Watson was founded in 2009 and its current CEO is John Haley. Since its inception 17 years ago, Willis Towers Watson has grown to 27829 employees.

Willis Towers Watson Mission, Vision & Values

Willis Towers Watson Mission Statement

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.

Willis Towers Watson Values

  • Client focus
  • Teamwork
  • Integrity
  • Respect
  • Excellence
HeadquarterLondon
United Kingdom
Websitewww.towerswatson.com
Founding Date2009
Company StatusPrivate

Willis Towers Watson Competitors

Willis Towers Watson competitors include Lockton, Roland Berger, TINYpulse, and Arthur J. Gallagher & Co.. Willis Towers Watson ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Willis Towers Watson compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Lockton's Logo
    Lockton
    4.6/5
  2. #2
    Roland Berger's Logo
    Roland Berger
    4.3/5
  3. #3
    TINYpulse's Logo
    TINYpulse
    3.9/5
  4. #4
    Willis Towers Watson's Logo
    Willis Towers Watson
    3.9/5
  5. #5
    Arthur J. Gallagher & Co. Logo
    Arthur J. Gallagher & Co.
    3.6/5
  • Culture Video

Willis Towers Watson Employees

Willis Towers Watson has 27829 employees. 220 employees at Willis Towers Watson have reviewed Willis Towers Watson across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 220 Willis Towers Watson employees give their leadership a grade of B-, or Top 40% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Willis Towers Watson are generally satisfied with their total compensation at Willis Towers Watson, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Willis Towers Watson are pleased with their team. 220 Participants grade the quality of their coworkers a B. The majority believe the meetings at Willis Towers Watson are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Willis Towers Watson believe the environment at Willis Towers Watson is positive. Most Participants believe the pace of work at Willis Towers Watson is comfortably fast. About 55% of the employees at Willis Towers Watson work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Willis Towers Watson are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Willis Towers Watson employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Willis Towers Watson report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Willis Towers Watson have 2 meetings
Meetings
A Day in the Life
84% of Willis Towers Watson employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Willis Towers Watson employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
64% of Willis Towers Watson employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Willis Towers Watson employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
75% of Willis Towers Watson employees call their work environment positive
Environment

Joining Willis Towers Watson - Employee Onboarding

The prevailing opinion from employees about joining Willis Towers Watson is that the company was prepared on their first day. Willis Towers Watson employees concluded that their overall onboarding experience was positive. 80% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Willis Towers Watson KPIs and OKRs

At Willis Towers Watson 80% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Willis Towers Watson's KPIs and OKRs is essential for its success. Out of 19 Willis Towers Watson employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 12 have said yes.

AnswerPercent
Yes63%
No37%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes80%
No20%
Are the KPIs/OKRs for your department clear?

Willis Towers Watson CEO & Leadership

Willis Towers Watson CEO - John Haley

John Haley Willis Towers Watson's CEO
71 /100

John’s approval rate is just above average, putting John in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in London, UK. John Haley is well regarded by employees for the Environment Willis Towers Watson offers, and ranks among the Top 20% of CEOs by employees in that category. John is most liked by employees in the HR department and African American/Black employees. However, employees with the company for 1 to 2 Years have a slightly unfavorable view of the CEO. When compared to Willis Towers Watson’s competitors, John Haley ranks just above TINYpulse’s CEO David Niu. With John’s leadership, Willis Towers Watson employee respondents are most happy about their Environment and Outlook. John was rated slightly below average for Office Culture.

Willis Towers Watson Leadership

The Willis Towers Watson Executive Team is rated a “C+” and led by CEO John Haley, Chief Information Security Officer for Insurance Consulting and Technology Zach Christie, and Chief Operating Officer, Technology Lance Fisk

  • John Haley  CEO / President

    John Haley CEO / President

    John Haley serves as the CEO / President of Willis Towers Watson.

  • Zach Christie Chief Information Security Officer for Insurance Consulting and Technology

    Zach Christie serves as the Chief Information Security Officer for Insurance Consulting and Technology of Willis Towers... read more

  • Lance Fisk Chief Operating Officer, Technology

    Lance Fisk serves as the Chief Operating Officer, Technology of Willis Towers Watson. Lance started at Willis Towers... read more

  • Mark Vila Chief Sales & Marketing Officer

    Mark Vila serves as the Chief Sales & Marketing Officer of Willis Towers Watson. Mark started at Willis Towers Watson in... read more

  • Sharon Clark Chief Marketing Officer

    Sharon Clark serves as the Chief Marketing Officer of Willis Towers Watson. Sharon started at Willis Towers Watson in... read more

  • John Loftus Senior Vice President - Cyber Security & Privacy

    John Loftus serves as the Senior Vice President - Cyber Security & Privacy of Willis Towers Watson.

  • JC Beckstrand Senior Vice President & Practice Leader

    JC Beckstrand serves as the Senior Vice President & Practice Leader of Willis Towers Watson. JC started at Willis Towers... read more

  • Shawn Bernardini Senior Vice President

    Shawn Bernardini serves as the Senior Vice President of Willis Towers Watson. Shawn started at Willis Towers Watson in... read more

  • Matthew Summers Senior Vice President, National Broking Leader - CIPs

    Matthew Summers serves as the Senior Vice President, National Broking Leader - CIPs of Willis Towers Watson. Matthew... read more

Diversity & Inclusion at Willis Towers Watson

Diverse employees at Willis Towers Watson score the company 77/100 across various culture categories, placing Willis Towers Watson in the Top 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Willis Towers Watson across various culture dimensions.

Ranked Culture the Highest

Women 91/100
Department - HR
Men 92/100
Department - Operations
Diverse Employees 90/100
Department - Operations

Ranked Culture the Lowest

Women 51/100
Tenure - 1 to 2 Years
Men 68/100
Tenure - 2 to 5 Years
Diverse Employees 56/100
Tenure - 1 to 2 Years

Willis Towers Watson Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Willis Towers Watson PTO

Willis Towers Watson's PTO and Vacation policy typically gives 20-30 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Willis Towers Watson's most important benefit besides Healthcare when ranked by employees, with 30% of employees saying it is the most important benefit. Willis Towers Watson's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time30%
Vacation Policy30%
Office Meals10%
401k Contribution30%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo18%
$1500 - $2500/mo36%
$1000 -$1500/mo28%
$500 -$1000/mo9%
Less than $500/mo9%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding Willis Towers Watson

Who is the CEO of Willis Towers Watson?

Willis Towers Watson CEO is John Haley, their score by employees is 71

What is Willis Towers Watson eNPS?

The eNPS for Willis Towers Watson is 6

How many employees work in Willis Towers Watson?

Willis Towers Watson has 27829 employees

Who are Willis Towers Watson competitors?

Willis Towers Watson main competitors are Lockton, Roland Berger, TINYpulse, Arthur J. Gallagher & Co.

What are the benefits at Willis Towers Watson?

Willis Towers Watson perks and benefits are Dental Insurance & Health Insurance

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