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Working Solutions Claimed Company
Working Solutions, founded in 1996, was the first company to utilize an entire workforce of home-based customer sales and service agents. read more
Working Solutions Company Culture
Working Solutions Culture
This score is derived from employee ratings & reviews3.9/5
Working Solutions' Overall Culture is rated B
Top Rated Culture Dimensions
Professional Development
A+Environment
A-CEO Rating
B+Diversity
BExecutive Team
BWorking Solutions CEO
Top 20%Top 20% of Similar Size Companies on Comparably
Kim Houlne
78 /100
See More
Diversity at Working Solutions
Top 25%Top 25% of Similar Size Companies on Comparably
B
Diverse employees at Working Solutions have rated Meetings, Leadership, and Manager as the highest categories they have scored
Women at Working Solutions
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at Working Solutions have rated Meetings, Outlook, and Manager as the highest categories they have scored
Working Solutions eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
27
Working Solutions employees are 27% more likely to recommend Working Solutions as a great place to work
| 55% | Promoters |
|---|---|
| 17% | Passives |
| 28% | Detractors |
Working at Working Solutions
Working at Working Solutions is rated average by 125 employees, across various culture dimensions. Working Solutions employees are most satisfied about Professional Development, Environment, and CEO Rating categories, putting Working Solutions’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in Dallas. See below in detail how working at Working Solutions was rated by employees.
Overall Company Culture at Working Solutions
B
Overall Company Culture at Working Solutions is rated B
Last updated today
Top
35%
Working Solutions ranks in the Top 35% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Working Solutions Employee Reviews
Out of 78 Working Solutions employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Working Solutions improve their work culture.
| Positive Reviews | 92% |
|---|---|
| Constructive Feedback | 8% |
Positive Reviews From Working Solutions Employees
- What are some of the best things about your team?Dedicatiion to the company and the work.
- What is the best part about your compensation package?Company contributions and benefits to employees.
- What do you like best about the leadership team?Its expertise and experience in customer service.
Constructive Feedback From Working Solutions Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Pay is only enough to pay for gas in car.
- Why do you feel undervalued and what would make you feel better about your compensation?They need to pay more to a Skilled person like me
- What does the leadership team need to get better at?They need to be honest.
Working Solutions Company Information
Working Solutions Company Overview
Working Solutions, founded in 1996, was the first company to utilize an entire workforce of home-based customer sales and service agents.
Working Solutions Mission, Vision & Values
Working Solutions Mission & Values
To transform the way the world sells and supports customers.
Sustainability and Corporate Social Responsibility at Working Solutions
We provide thousands of hours of volunteerism each year. Our community outreach is a natural outgrowth. It deepens our roots and enriches relationships not only within our own communities, but also extends at times throughout the year.
Works include:
* Building a houses for Habitat for Humanity.
* Time and resources for a community food bank.
* School fundraisers.
* Cleaning up local beaches, roadways or parks.
* Big Brothers Big Sisters.
At the year-end, Working Solutions selects three organizations, providing each a donation as a show of additional support. Charity begins at home and in the workplace. What’s given to others is gotten back, many times over, in shared benefits and blessings.
| Headquarter | 6275 W Plano Pkwy Plano, TX 75093 United States of America |
|---|---|
| Website | workingsolutions.com |
| Founding Date | 1996 |
| Tel | 972-964-4800 |
| Company Status | Private |
| Jobs | workingsolutions.com/careers/ |
| Social Sites |
Working Solutions Competitors
Working Solutions competitors include TP, Concentrix, TTEC, and Accenture. Working Solutions ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Working Solutions compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Agent meeting 2019 Atlanta
Working Solutions Employees
125 employees at Working Solutions have reviewed Working Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 125 Working Solutions employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Working Solutions are generally satisfied with their total compensation at Working Solutions, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Working Solutions are pleased with their team. 125 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Working Solutions are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Working Solutions believe the environment at Working Solutions is positive. Most Participants believe the pace of work at Working Solutions is comfortably fast. About 83% of the employees at Working Solutions work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Working Solutions are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Working Solutions - Employee Onboarding
The prevailing opinion from employees about joining Working Solutions is that the company was very prepared on their first day. Working Solutions employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Working Solutions KPIs and OKRs
At Working Solutions 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Working Solutions' KPIs and OKRs is essential for its success. Out of 3 Working Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Working Solutions CEO & Leadership
Working Solutions CEO - Kim Houlne
78 /100
Working Solutions’s CEO Kim Houlne started in this role in 1996. Kim’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Dallas. Working Solutions’s CEO is highly regarded especially by employees with Over 10 Years experience, Caucasian employees, and Female employees. However, employees in the Customer Support department and employees with 6 to 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Working Solutions’s competitors, Kim Houlne ranks right above Accenture CEO Julie Sweet. Under Houlne’s leadership, Working Solutions employee respondents are most happy about their Professional Development and the company’s Environment. Perks And Benefits and Compensation are two areas, according to respondents, where Working Solutions could stand to see real improvement.
Working Solutions Leadership
The Working Solutions Executive Team is rated a “B” and led by CEO Kim Houlne, Chief Marketing Officer Gail Rigler, and Chief Technology Officer Ashok Narayanan
Kim Houlne CEO / President
Years before the gig economy became of age, Kim Houlne turned the idea of an on-demand workforce into an industry. As... read more
Gail Rigler Chief Marketing Officer
Born in Brooklyn, Gail Rigler brings a New York City edge to her work. She blends street smarts with good business... read more
Ashok Narayanan Chief Technology Officer
As strategic technology officer at Working Solutions, Ashok Narayanan gets under the hood to engineer client solutions.... read more
Billy West Vice President I.T. Operations at Working Solutions
Billy brings 30+ years of experience as an IT telecommunications leader. Before joining Working Solutions, he ran... read more
Cathy Metry Chief Financial Officer
In 2011, Working Solutions became her first client at the accounting firm Montgomery Coscia Greilich LLP, directing due... read more
Kim Houlne Founder and Chief Executive Officer
Years before the gig economy became of age, Kim Houlne turned the idea of an on-demand workforce into an industry. As... read more
Tamara Schroer Vice President, Development & Performance
Tamara Schroer’s passion for agent education drives client performance. “One begets the other.” As vice president of... read more
Tracey Sloan Vice President, Innovative Solutions & Support
Tracey Sloan turned her high-touch employee relations degree into high-tech contact center expertise. And it happened... read more
Kristin Skiko Vice President, Talent Management
With 20+ years of human resources experience, Kristin Skiko pioneered practices that became standards in sourcing... read more
Working Solutions Salaries
How much does Working Solutions pay?
How much do people at Working Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Working Solutions is $81,123, or $39 per hour, while the estimated median salary is $217,170, or $104 per hour.
At Working Solutions, the highest paid job is a Chief Creative Officer at $202,776 annually and the lowest is a CS Rep at $37,321 annually. Average Working Solutions salaries by department include: HR at $92,123, Operations at $74,672, Admin at $45,862, and Business Development at $95,999. Half of Working Solutions salaries are above $217,170.
70 employees at Working Solutions rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 211 ratings) while 66 employees at Working Solutions rank their Perks And Benefits in the Bottom 25% of similar sized companies in the US (based on 69 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $92k | $92k | 1st Percentile |
25th Percentile $147k | $147k | 25th Percentile |
50th Percentile $197k | $197k | 50th Percentile |
75th Percentile $232k | $232k | 75th Percentile |
100th Percentile $322k | $322k | 100th Percentile |
$81,123*
Average Compensation
$217,170*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Working Solutions Salaries by Department
Diversity & Inclusion at Working Solutions
Diverse employees at Working Solutions score the company 87/100 across various culture categories, placing Working Solutions in the Top 25% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Working Solutions across various culture dimensions.
We provide equal opportunities for all independent contractor agents and all qualified applicants. Everyone will receive consideration for employment or placement on opportunities without regard to race, color, religion, gender, national origin, disability status, protected veteran status, sexual orientation and any other characteristic protected by law not listed.
Ranked Culture the Highest
Ranked Culture the Lowest
Working Solutions Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
Office Perks
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Working Solutions PTO
Working Solutions' PTO and Vacation policy typically gives 20-30 days off a year. Working Solutions' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
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Working Solutions Careers
Working Solutions Jobs
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Frequently Asked Questions regarding Working Solutions
What is Working Solutions address?
Working Solutions location is at 6275 W Plano Pkwy
Who is the CEO of Working Solutions?
Working Solutions CEO is Kim Houlne, their score by employees is 78
What are the salaries in Working Solutions
The average salary for employees in Working Solutions is 81123$
What is Working Solutions eNPS?
The eNPS for Working Solutions is 27
What is the salary for CS Rep in Working Solutions?
CS Rep average salary in the US is 37k
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