Xanterra Employee Reviews
Out of 95 Xanterra employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Xanterra improve their work culture.
What does the leadership team need to get better at?
They need to get to know the jobs they are providing for the employees.
Communication and how to treat their employees
Support, execution, organization and communication
Sustainability and environmental action regarding food waste.
Rewarding good work, correcting bad behavior
Why do you feel undervalued and what would make you feel better about your compensation?
I am not a core employee yet so I don't have benefits. It would be cool to have some type of seasonal benefits for people who only work summers even if its not as much or just a seasonal bonus.
Insurance is extremely overpriced and many cannot afford it.
I felt over worked and I didn't feel like anyone liked me
Better pay, more benefits for short-term/seasonal employees.
I have worked.in my position 20 years, and as the lead 15. I make eighty cents more an hour than a trainee. Experience and skill should count for something.
What do your coworkers need to improve and how could you work together better?
More experience amd passionate people
Being nice when talking to other coworkers
Could work together better if we were given the same opportunities for training, encouragement and developmental other departments. Also, if we actually had a supervisor that knew our jobs. Xanterra cut the position and there a no managers or supervisors that actually do the job.
What needs to change to make the company culture better?
Employees need to be treated with respect and not contempt. HR needs to LISTEN!
Quit cutting hours. Listen to your employees better. Managers need to lead and learn to respect the needs of their employees. If an employee is hurting, dont undermine their needs/concerns.
Have more support for employees mental health
A new general manager! Employees treated as assets and not liabilities. Better pay and recognition for years worked and skills learned. Focus on providing good guest service and not just on trimming the budget- especially the labor budget.
What would you improve about your company's interview process?
HR needs more training and understanding of autism
What's going wrong and how can it be improved?
Actually go by the companys vules
Address your open door policy and modernize it. Also take your employee mental health issues serious you could have had a suicide on hands.
Employee morale is negative due to an impersonal general manager that does not communicate with front line employees. This needs to change. Stop making so many cuts to hours in the busy season. Let employees have their microwaves and crockpots back. Supervusors need to have an understanding of jobs
What would you most like to see improved at your company?
Respect.for employees. A new general manager and a manager or supervisor for the position I am in - not reporting to someone who has no idea what my responsibilities are.