Xcel Energy Employee Reviews
Out of 107 Xcel Energy employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Xcel Energy improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Xcel Energy compared to all other departments at the company.
What do you like best about the leadership team?
My boss is awesome and very understanding
Flexible and willing to challenge you
They are welcoming and available to answer all questions!
Review from Customer Support Dept
leader is great. executive not so good. trying to compare against other companies etc.
sharing of information of what is happening within the company.
What is the best part about your compensation package?
Retitement benefits are better than other companys
Review from Customer Support Dept
pension is a very good benefit.
retirement and health care compensation
Time away from work, PTO
All of it is great!
Review from Customer Support Dept
What are some of the best things about your team?
Team working together to ensure good end results
Review from Customer Support Dept
We get the power back on even though management makes it as difficult as possible
Always there to help others
Even with the difficult situations the company puts us in, my Team always finds a way to get the work done safely and efficiently
Working together to get things done
What is most positive about the culture and environment at your company?
Don't know off the top of my head
Not sure ai have a comment on this.
Appreciation shown to me by thise i support
Since I work from home it is very comfortable, and there is always someone you can contact for help!
Review from Customer Support Dept
it is a very inclusive place to work.
What did you like most about the interview process?
The people interviewing made me fill comfortable.
Review from Customer Support Dept
The relaxed environment during the interview
the interesting business operations ongoing
some collegiality and interesting technology
If you are interviewing with HR, don't be discouraged, they are difficult for everyone.
What makes you most happy at work?
When I make a customer happy or relieved and they thank me and tell me I did a great job and they said I was able to help them easily and quickly
Review from Customer Support Dept
currently working from home due to the pandemic
My supervisor does not micromanage me; I am trusted to do my job and rewarded when I do it well. Lots of recognition in the form of gift cards through a recognition tool from others in the company for a job well done. We also have invested in getting the tools we need.
All the extra ways to earn money
Review from Customer Support Dept
What do you like best about your company?
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