Zayo Group Employee Reviews
Out of 127 Zayo Group employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Zayo Group improve their work culture. The Operations team, with 31% positive reviews, reports the best experience at Zayo Group compared to all other departments at the company.
What does the leadership team need to get better at?
Be honest with the employees
They are not for women in the workplace. The good ole boys club runs deep in this org.
Constant change to tailor the compant to fit future buyer
Understand scope, contracts, revenue, and errors.
Everything needs to have sharper focus
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Show some respect for the employees
No vacations for part time workers
Not have the immense pay gap between men & women. Equal & fair opportunities offered to all.
pay is about 25% below market for most positions
Under qualified peers advancing without useage
What do your coworkers need to improve and how could you work together better?
All the quality workers have left
Communication. not "yelling" over instant message / company chat, at each other.
Review from Operations Dept
What needs to change to make the company culture better?
Improve mental health, let people to go use PTO without pressure of coming back to a giant unbearable pile of work
I continuously have escalations because of Zayo's "messy" internal processes. I believe this is not something that can be fixed because it simply is not how Zayo works. Efficiency is slow and do not believe employees' are set up for success in any position.
Human consciousness and intelligence. JJ
The people in charge need training
Review from Operations Dept
Better documentation of networks, equipment, fiber spans. Too many companies purchased and their information never gets standardized with any of the other networks so it is very difficult to find valid, current information
Review from Operations Dept
What would you improve about your company's interview process?
Company doesn't even interview in person
What's going wrong and how can it be improved?
Executives are extracting value and not considering long term viability
Gut senior management/the board/the CEO, start spending money on operations and network hardening. They have hundreds of "protected" services with collapse redundancy already.
Review from Sales Dept
Zayo does not meet SLAs or provide accurate timelines to their customers. I hope this will be improved as our customers deserve the best.
Remove entire staff. Hire with intelligence testing requirements
Due to our not all that competitive pay rate for tech employees, it is hard to hire good talent.
What would you most like to see improved at your company?
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