Zayo Group Employee Reviews
Out of 127 Zayo Group employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping Zayo Group improve their work culture. The Sales team, with 92% positive reviews, reports the best experience at Zayo Group compared to all other departments at the company. The Operations team offered the most constructive feedback, with 69% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Clear, concise and always available.
They are Focused on my success
Freat leashershir skills ans pay
Always available for a discussion.
Extremely transparent, visible and always keeping teams updated with new company changes regarding operations and processes.
What does the leadership team need to get better at?
Be honest with the employees
They are not for women in the workplace. The good ole boys club runs deep in this org.
Constant change to tailor the compant to fit future buyer
Understand scope, contracts, revenue, and errors.
Everything needs to have sharper focus
Review from Operations Dept
What is the best part about your compensation package?
health care and vision etc.
The benefits are decent but need improvement.
Health insurance is good here
Its above competitive market rates.
Opportunity for upward growth under new ZNG alignment.
Why do you feel undervalued and what would make you feel better about your compensation?
Show some respect for the employees
No vacations for part time workers
Not have the immense pay gap between men & women. Equal & fair opportunities offered to all.
pay is about 25% below market for most positions
Under qualified peers advancing without useage
What are some of the best things about your team?
We are all about working together. Positive Mindsets, Respect, Integrity, Determination and Empathy is why we succeed.
We work as a team and always help each other.
They have lot's of knowledge and commited to do the best job
Zayo's ground level employee's are the best of the best. Since leadership cannot keep the company afloat, they rely on their over-worked & underpaid employees to carry the weight of the sink or swim company on their backs, providing a hero culture.
Nice sweet pop people yes
What do your coworkers need to improve and how could you work together better?
All the quality workers have left
Communication. not "yelling" over instant message / company chat, at each other.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Innovation and growth opportunities. Collaboration and teamwork. Employee empowerment.
Good work style, good leadership.
open and receptive communications, innovation
The people really make it enjoyable
Again, the collaboration with others.
Review from Sales Dept
What needs to change to make the company culture better?
Improve mental health, let people to go use PTO without pressure of coming back to a giant unbearable pile of work
I continuously have escalations because of Zayo's "messy" internal processes. I believe this is not something that can be fixed because it simply is not how Zayo works. Efficiency is slow and do not believe employees' are set up for success in any position.
Human consciousness and intelligence. JJ
The people in charge need training
Review from Operations Dept
Better documentation of networks, equipment, fiber spans. Too many companies purchased and their information never gets standardized with any of the other networks so it is very difficult to find valid, current information
Review from Operations Dept
What did you like most about the interview process?
I enjoyed everyone I got to meet during the 3rd interview/ shadow process!
My managers demeanor and willingness to be open.
all was done in one day and with all staff above me
It focused on the positive aspects
Review from Operations Dept
Getting to meet the team
What would you improve about your company's interview process?
Company doesn't even interview in person
What makes you most happy at work?
Making positive impact with everyone I come in contact with. Meeting deadlines under budget.
Clear cut objectives and help on work when needed.
working from home, fantastic team
When it’s time to call it a d
Review from Operations Dept
Coming up with new ideas and working on new projects
What's going wrong and how can it be improved?
Executives are extracting value and not considering long term viability
Gut senior management/the board/the CEO, start spending money on operations and network hardening. They have hundreds of "protected" services with collapse redundancy already.
Review from Sales Dept
Zayo does not meet SLAs or provide accurate timelines to their customers. I hope this will be improved as our customers deserve the best.
Remove entire staff. Hire with intelligence testing requirements
Due to our not all that competitive pay rate for tech employees, it is hard to hire good talent.
What would you most like to see improved at your company?
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