Q&A With Zayo Group Employees
Entrepreneurial. Effective. Energetic. In three words, that’s us. We’re as passionate about The Three E’s as we are about cultivating a dynamic, diverse and inclusive culture that empowers Zayoites to do their best work while having fun. If you’re a self-starter who thrives in a fast-paced environment and can turn complex challenges into innovative solutions then you’ve got Orange Material written all over you.
How employees describe working at Zayo Group
health care and vision etc.
completing projects. Responding to requests.
Clear, concise and always available.
internal management of personnel and processes
Chaos all of the time
What it's like to work at Zayo Group
- Zayo Group employees generally work 9.9 hrs a day
- Employees at Zayo Group report the work pace is extremely fast
- 63% of Zayo Group employees look forward to interacting with their team every day
- Zayo Group employees most often take 15-20 paid vacation and sick days each year
- 33% of Zayo Group employees report they are happy with their work life balance
- Zayo Group employees typically get valuable feedback on how to improve at work Once a quarter
- 62% of Zayo Group employees call their work environment negative
Q&A With Zayo Group Employees
IDX: 0 TOT: 52
Does Zayo Group drug test or do a background check?
Yes and yes. If you've worked for a contract company, they usually use that background check.
Background check, yes. Drug test, no. They will take whoever they can get.
What's the internship program like at Zayo Group?
12 weeks but a bit disorganized compared to other internship programs i've been a part of.
It is what it is. You will want to find a new job once you have that experience in the tool belt.
Does Zayo drug test,
Not that I am aware of for the positions I accepted (internship, jr level associate)
No they do not drug test. They are hemorrhaging their employee turnover rate constantly so they will take what they can get.
Why work for Zayo Group?
Top Employee Response
Trust me, you DO NOT want to work here. If you ignore all the bad reviews, you will feel drained, lose your integrity, and end up quitting anyway.
For the people, the industry, not for money
What benefits does Zayo Group provide?
Standard health care but nothing special
It doesn’t matter, raises are non existent.
What kind of interview questions do they ask when hiring someone in the Product department at Zayo Group?
I was asked about where I have traveled around the world and how my studies would impact the team if I joined.
Fairly general about previous work experience
What's the pay like for Sales roles at Zayo Group?
It depends if you're junior (not great) or senior (probably acceptable), but either way, make sure you are 1000000000% clear on the compensation plan before you agree to join. Too many people come into the organization thinking that the vagaries are all well and good and will still get paid straight-line on attainment when it comes down to brass tacks (not usually the case!). This doesn't mean the plan is bad (there is legitimately some real upside when the company is doing well) but it won't work for you if you have the wrong expectations coming in. Force the hiring manager to lay it out as it is.
Wide ranges commensurate with level of experience, skill level and account responsibility. Assume base will be somewhat below market and incentive comp at 100% will more than make up for it. Good luck getting 100% payout though.
How's the leadership on the Sales team at Zayo Group?
Inconsistent! Some are good, some are nice but incompetent, some are terrible. Being a good Sales manager elsewhere doesn't indicate they'll be good here, our culture is too different and requires an understanding of how to navigate in order for a sales leader to be effective. At the top level, there are five SVPs - three of them, along with the CRO, are still new to the organization so some of it remains to be seen, but the vibe on that group ranges from "competent but egotistical" to "not particularly competent yet egotistical".
Depends on who you get. Most leaders are so overwhelmed with managing up that you won't get engagement at a level that helps you drive more activity with your accounts - not that they're not intelligent or good people, but don't expect a manager that's going to help in a real way. There are of course exceptions to this rule, if you're lucky.
How are the dental insurance options at Zayo Group?
Never offered since (<40 hr/week)
What is the best perk or benefit that Zayo Group offers?
I was never considered for benefits (<40 hr/week)
How hard is it to get promoted at Zayo Group?
I was promoted after 3 months. Work hard, show your worth. They invest in their interns
What do you wish you knew before starting at Zayo Group?
How close knit the physical buildings are placed. They are all within a 3-4 minute walk from each other.
What are the most important soft skills to be successful at Zayo Group?
Ability to translate raw data into insights that influence big picture business decisions
How does Zayo Group handle HR issues?
Depends who is in the hot seat. If it's a friend of the business owner, it will be swept under the rug. HR can only do so much when the business owners are highly unethical and do things in a reprehensible way.
How innovative is Zayo Group?
Not much. Their business owners constantly shoot themselves in the foot. Don't walk in there expecting much. You will be sorely disappointed.
What is the best advice you could give someone during their first month at Zayo Group?
Don't take your resume down. You will be looking again real soon.
How often do promotions happen at Zayo Group?
Often, because they lose so many people. People with morals do not stick around.
How does Zayo Group measure success and growth in the Operations department?
I don’t know, it never happened to me in four years
What Product department questions did Zayo Group ask during your job interview?
Clientele, work load, team cohesion
What's the work from home policy like at Zayo Group?
Changed in Q1 ‘18 to a strict no work from home policy.
What should I wear for an interview at Zayo Group?
Dress pant and a shirt. No need for a full suit or a tie.
How difficult is it to maintain a social life while in your job at Zayo Group?
Being that I am part time, quite easy. When I was full time, it was a bit harder but I found myself making friends within the workplace at that time.
How challenged are you at Zayo Group?
I’m challenged any time I get a new project, which can be quite often.
What are the team outings like at Zayo Group?
When I was an intern at Zayo there were many Intern events. Now that I am a part time employee, team outings are a bit more sparse and occasionally the team will go out for drinks if all of us stay late anyway.
What's one thing you wish you'd known before joining Zayo Group?
I wish I had known, and taken more seriously, how fast paced the company is. I jump into new projects very quickly and often help on projects I didn’t know existed within the company the day before.









