Zenith American Solutions Employee Reviews

My overall experience has been positive. I take pride in my work, appreciate the steady growth, and value the opportunity to continuously learn while supporting our members and clients.

Posted 2 days ago

I have been with this company for over 20 years and have worked with several leadership teams. I feel that many of the current company goals are current and achievable, I still see that we struggle to maintain and retain client relationships.

Posted 8 days ago

the work is fast-paced and interesting, the problems to solve are challenging but not impossible which I enjoy. However, after a year and a half of working here and being told I'm valuable, I'd expect a conversation about a pay increase.

Posted 9 days ago

Hectic. Lots of projects and deadlines above and beyond regular duties and no additional time alloted to complete them. Challenging.

Posted 10 days ago

It is good, but this company needs significant improvements in training and supervision across other departments.

Posted 11 days ago

They are willing to considered other ideas

Posted 2 days ago

My immediate leadership team is excellent. We work well together and strive towards the same goals when representing our clients.

Posted 8 days ago

my manager shows he cares and wants us to come to him when we have issues and will listen. he stands up for us.

Posted 8 days ago

Letting employees know that their work is apprectiated.

Posted 9 days ago

They respond quickly to issues.

Posted 10 days ago

These funds are complex and have many employers under them, there needs to be management based on the number of employers. If there is a very large number of employers under a fund, then a mgr should manage only that one fund, if 3 funds have same amount of employers then one mgr for those 3 funds.

Posted 14 days ago

management and fairness with tasks

Review from Admin Dept · Posted 23 days ago

Reasonable expectations, better onboarding process

Review from Finance Dept

'Leadership' (above my supervisor) needs to be aware of their employees' work loads, and processes. Mgmt should be pro-active, not re-active. 'Emergencies' (or 'fires') happen so often they've become commonplace. Prioritizing WITH employees' workloads are a must to decrease employee stress.

Review from Finance Dept

Fire the owners. There is a reason private equity has such a negative reputation.

Review from IT Dept

the medical comes in handy

Posted 8 days ago

I really like that I can save for retirement and give my family peace of mind knowing that one day we will still be taken care of.

Posted 14 days ago

Quality health benefits at affordable premiums and flexibility in paid time off usage.

Posted 14 days ago

Regular market adjustments to salary.

Posted 14 days ago

Pension and health benefits. Thanks

Posted 14 days ago

Since my lead left, I have taken on additional responsibilities alongside my own role, significantly increasing my workload. I would feel more valued if my compensation reflected the expanded scope of my responsibilities.

Posted 2 days ago

Regular compensation reviews based on true, identifiable and measurable goals

Posted 3 days ago

I feel that for my years with the company and against the industry standard, I am underpaid. If our health benefits and company perks were better, I would be less unhappy with my salary.

Posted 8 days ago

If the annual self-reviews we did resulted in a one-on-one with management where pay increases and performance could be discussed.

Posted 9 days ago

An opportunity to work OT when we are SLAMMED with projects and still expected to keep current with daily work.

Posted 10 days ago

Our team works well together and shares common goals. Everyone puts in effort, and I can rely on my teammates to step in and help where needed, which creates a strong sense of teamwork.

Posted 2 days ago

We pull together to get the job done no matter the circumstances.

Posted 3 days ago

My team's years of service for the client and the company combined is over 150 years. They are well versed in the industry and their responsibilities.

Posted 8 days ago

we are always communicating with each other and helping each other out

Posted 8 days ago

the collaboration and willingness to learn and assist others

Posted 9 days ago

Responding to communications promptly. Complete their tasks that they are responsible to do.

Posted 14 days ago

Everyone needs to be more cohesive and work together as one team.

Posted 14 days ago

coworkers are rude and uncaring

Review from Admin Dept · Posted 23 days ago

Collaboration, engagement, maintain respect towards each other. leadership should be aware of the way their email tones come across. We could work together if we engaged and discussed more about steps/plans changes etc

Review from Customer Support Dept

They should care about what they do and the clients they work with.

Review from Finance Dept

I appreciate that we are trusted to do our work without micromanagement. There’s also openness to feedback, and alternative ideas are listened to, which creates a positi

Posted 2 days ago

The remote work, yet still being able to maintain relationship with other coworkers to come together to get the job done.

Posted 3 days ago

everyone able to work together and respect each other

Posted 8 days ago

the collaboration, the work is never boring, there's always a resource

Posted 9 days ago

I am completely a WFH employee.

Posted 10 days ago

Better management, better pay, better benefits, better organization.

Review from Finance Dept

Prioritize efficiency and accuracy. Breakdown the silos and better communication.

Review from Finance Dept

moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.

Review from Admin Dept

There is no culture. It needs a culture.

Review from Customer Success Dept

Annual bonus and raise. It's just a very negative culture. No one i know is happy working here.

Review from Operations Dept

I had a chance to not only tell them about what I can do for Zenith, but I also was able to get a good picture of the organization and understand how I would fit within the organization.

Review from Operations Dept

Very positive "vibes" and my questions were answered honestly

Review from Operations Dept

The questions regarding future state Zenith.

Review from Operations Dept

Transparency and the ability to speak with muliple people

Review from Business Development Dept

The interview process was interactive and the interviews were very engaged.

Review from IT Dept

I enjoy problem solving and resolving complex issues. It’s rewarding to work through a challenge and find a solution, especially when it requires critical

Posted 2 days ago

Being able to work remotely and independently as well as with a team to get things done.

Posted 3 days ago

Accomplishing the tasks I have set for the day.

Posted 8 days ago

being able to help others with their pensions.

Posted 8 days ago

solving problems, the variety of projects/tasks, some of the people

Posted 9 days ago

The employees are overburdened with too much work and no support.

Posted 14 days ago

there is no management and tasks are not split up and i do more than others

Review from Admin Dept · Posted 23 days ago

Managers expectations are unrealistic. It's very disorganized. There are a lot of conflicting deadlines.

Review from Finance Dept

Too much stress related to workload and favoritism within the workplace. Hire another position or two due to addt'l workload with new clients. Don't play favorites with schedules, and follow their own statements as to said schedules, for all employees on the team, not just some.

Review from Finance Dept

I don't care. I am retiring, so I can get away from this.

Review from IT Dept