Zenith American Solutions Compensation Employee Reviews

currently the benefits offered here

Posted 22 days ago

I would like to be paid more due to the economy, But I do manage I will be honest the wages need to be a little more to keep up with the rise in the cost of living. However I have great health benefits and 401k investments.

Posted a month ago

Health insurance and retirement package.

Posted a month ago

the health package is good

Posted a month ago

It's a fair market value

Posted a month ago

The affordable health insurance benefit through the union that includes my family and the union set wage increases to keep up with rising living costs

Posted a month ago

internet reimbursement, helps a lot in this economy

Posted a month ago

the company Annity Match is great

The bonus is a valuable reward.

I believe that the pay is commensurate with the job overall.

Receiving our yearly merit increases

decline to answer this question

Review from Business Development Dept

Currently the pay. The benefits have been cut over the years and it is hard to retain good employees without a solid benefit package.

I do appreciate the health coverage and the 401K.

The best part about compensation package is my salary and PTO.

Everything is fair with the exception of health benefits

Holidays, PTO days, flex accounts, 401K

The dental package is great.

The benefit I value most is the ability to work remotely, followed closely by paid time off and workplace flexibility. These benefits have a meaningful impact on my work-life balance and overall job satisfaction.

My Zenith pay is fair

To match where you live and the job duties

Review from Business Development Dept · Posted a month ago

Based on market research, the company is paying anywhere from $10-20K below what I could make if I moved on from Zenith. I recently found a senior benefit processor that would technically be a demotion for me at Zenith, but it also paid more than my current position.

Posted a month ago

What perks? Changes are made without any consideration to how it affects the people who actually do the work and interact with the clients. Company built on individual service has now become robotic with "everything should be the same". Guidelines are good but too much structure is suffocating.

Posted a month ago

A company that makes logical person related goals in order to accomplish the Administrative tasks expected. IE, changing platforms before know all of the implications, reorganizing departments without proper staff in place, deciding to close offices before know anything about the impact.

That we only get 2% raises or 2.9% merit raises. One gets a similar raise of someone who does not work as hard. Have to switch positions to make more money. People who recently come into the company make more money than the employees who have been here for many years.

I was promised something by the company, that if I could make the impossible happen with a client, I could expect XYZ. I delivered and the outcome I was promised never came. My admin who works remote was denied an internet stipend because she does not live in King County, rather one county over.

We constantly have to clean up messes others make.

Merit raises does not even cover cost of living. Working 7 days a week sometimes jist to keep ahead, not being reconginzed or even compensated makes you want to work less. I stay due to dedicatation, my clients and members

I have become a Lead entrusted with more responsibilities than I was being a Customer Service Rep. Thus, I feel my pay should reflect that.

The pay is not in alignment with other TPAs and health insurers and this year there weren't raises and ZERO communication around it, as well as no discussions for our 2026 goals. The health plan that we switched up to was a horrid, many of us need continuity of care and want to pay for the services

I believe Zenith has low pay. I am only now making what I was 10 years ago before I started here, in a similar position. I like the information on Znet, it is positive it keeps spirits lifted, shows what is going on in other offices, it is caring. Not enough room here for a review on actual team.

The work is not truly tied to the job classifications. Employees with longevity seem to be pulling loads in other areas not just under the work classification that you are in. Years past we were able to pick out "anniversary" gifts. Welfare benefits are worse I have ever seen.

With the years of experience I have with this company the salary does not show that. You can get paid more being a school bus driver than what we get paid. We are definitely undervalued. And then we see all upper management new hires and those lower worker bees being laid off.

I've already communicated this before but it was not taken to heart when you could see who it was coming from. To be more personable and allowing people to feel like they could air this and be heard without feeling they need the protection of anonymity within a survey would be a great start.

My leadership and strategy improved performance in a high-stress environment, directly resulting in the retention of a large client. Based on my industry market value and these metrics, an adjusted compensation structure will ensure maximum ROI and sustained team productivity and success for all.

Though I have moved up through the company and proven in each of my previous roles that I am effecient, reliable, and also able to assist in figuring out quicker more effecient ways to perform works tasks, I am always only offered the bottom, or near bottom, pay rate for a new role.

Our current health care costs went up quite a bit, but the coverage went down. In fact it tripled, but my annual raise was not enough to cover the cost,

Acknowledgment of the hard work being done.

to be given raises for our hard work and dedication

I don't make enough money to pay my bills every month. I don't think it is fair wages for our area. We live in a state with high taxes, and are not making wages compared to similar companies in the area.