B
75/100
Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Zenith American Solutions Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
health benefits, which are the only reason i am still an employee
Review from Admin Dept · Posted 3 days ago
The flexibility but I am unsure of our new medical plan.
Review from Operations Dept · Posted 17 days ago
We have a great Medical and Dental Plan
Review from IT Dept · Posted 17 days ago
I like the payment of my bills.
Review from Admin Dept · Posted 18 days ago
pay and vacation time thats it
Review from IT Dept · Posted 18 days ago
Benefits and perks that are offered.
Review from Operations Dept
That I have descent pay and insurance.
Review from Finance Dept
Comparable xxx xxx xxx xxx
Review from Operations Dept
How Zenith has dedicated to increase compensation yearly and fairly.
Review from Operations Dept
I feel that ZAS offers good and comprehensive benefits
Review from IT Dept
As a Supervisor, my pay is adequate but medical coverage was better as a Union Represented Employee. And I believe this is well-known and some EEs do not want to get promoted due to that issue. I would to see more here, and also, some sort of a bonus or perk for great ideas and problem solving.
Review from Admin Dept
The Ben ja mi ns
Review from Operations Dept
I'm not happy with our Insurance Carrier. I loved BCBS and would be willing to pay a little more to have them again.
Review from Operations Dept
Benefits are good. PTO for higher levels should start out higher.
Review from Customer Support Dept
Affordable health care is offered
Review from Customer Support Dept
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Review from Operations Dept
They are all equally satisfying.
Review from Operations Dept
The fact that there is a clear performance and compensation guidance.
Review from Customer Success Dept
My base salary is fair.
Review from IT Dept
Employee support services and scheduling time off.
Review from Executive Dept
Why do you feel undervalued and what would make you feel better about your compensation?
It would be great based on the current economic market to be paid more fairly, and also have compensations like an actual bonus every year. This is something we don't have, and it also seems very challenging to progress in this organization based on my experiences.
Review from Finance Dept · Posted 17 days ago
Re-evaluate job duties and the pay associated with them as we have lost several team members and others have had to take up multiple roles with $0 additional pay or benefits.
Review from Customer Success Dept
Pay is low for 2025-2026
Review from Customer Support Dept
We have taken on more in customer service as far as taking CA calls now with no additional compensation
Review from Customer Support Dept
The company needs to do a better job of market comparison for salary comparisons.
Review from Operations Dept
The way raises are given, or lack there of, is odd. My first few years here the managers got to pick a handful of people to get increases, now I hear that the managers get a set amount to divide among their team. Nothing is guaranteed. The company does not put into the 401(k) benefits like they shou
Review from Admin Dept
I have tasks getting behind no allowance for overtime but we are expected to meet the goals. also others are at same level in title/compensation but do not handle items like others at the same level. no merit compensation union protects people that do not meet levels expected of their title
Review from Operations Dept
I work non stop and ensure everything is at the best it can possibly be and always trying to find better solutions to problems and get things done as quickly as possible. I am always told I am such a great asset to the team yet I make less than everyone it seems even in a higher position.
Review from Finance Dept
Union - we had to fight to be brought up to 'range' within Washington State, but we're still at the low end. For the amount of work and the stress of the work we have to do (brought on mostly by the trusts), pay should be higher. There are times when stress does NOT get outweighed by the salary.
Review from Finance Dept
I believe the standard merit raise, while better than nothing, does not take into account the current cost of living increase.
Review from Operations Dept
just feel like there are not opportunities to grow, moral is down, department is separate and gossipy. feel like pay is not good compared to the economy we are in and what the job entails. benefits could be better.
Review from Admin Dept
I took a pay cut coming to Zenith, under the impression that there was growth potential. I am underpaid for the position and work expectation. There has been no growth potential, no feedback, no leadership, and a reduction in my health benefits this past year. Pay and benefits are not good.
Review from Customer Success Dept
I would love a volunteer program within the company; I think that would be a great way for us to promote health and wellness. Also, I feel that we should be offering more PTO days to our employees.
Review from HR Dept
In order to attract new talent, new hires with similar skills are paid the same or more than people with more experience and longevity at the company in the same positions. Our raises do not keep up with the cost of living in this area.
Review from Finance Dept
I don't think its fair that I work so hard for the company, and newcomers hire in at more than I make after being here for all these yeas.
Review from Customer Support Dept
A earlier and more flexible schedules would be better. 6-2:20 shift would be nice. and better vision insurance. ALSO! why do you pay for contact lens exam, but dont pay anything towards actual contacts lens????
I am one of the most productive people on my team and yet I receive the lowest compensation of everyone on my team due to the 3% raise cap. I am also always willing to jump in on projects when needed, but I do not feel this is recognized by anyone other then my direct management.
Review from Operations Dept
The compensation is not fair.
Review from Finance Dept
The work performed and the responsibilities I have do not reflect what I am paid. The pay also does not coincide with cost of living. Over the years, I have been told the pay is due to various reasons - none of which are in my control and should not be a reflection of my pay.
Review from Finance Dept
higher compensation, I countered my offer, but that was refused. The family benefits are unaffordable.
Review from Admin Dept
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