B-
68/100
Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Zenith American Solutions Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
We are getting union benefits.
Review from Business Development Dept · Posted 12 days ago
That my rate of pay is fair. Others don't get the same.
Posted 13 days ago
the benefits are comprehensive and complete
Posted 13 days ago
PTO is pretty good as is vacation
Review from Marketing Dept · Posted 15 days ago
Pay is generally good and there is room for some negotiation on pay if you bring it up. The health insurance is pricey but since I am on a office plan and not the national plan, the benefits are good.
Posted 15 days ago
The benefits provided to employees & their families
The medical & dental benefits.
currently the benefits offered here
I would like to be paid more due to the economy, But I do manage I will be honest the wages need to be a little more to keep up with the rise in the cost of living. However I have great health benefits and 401k investments.
Health insurance and retirement package.
the health package is good
It's a fair market value
The affordable health insurance benefit through the union that includes my family and the union set wage increases to keep up with rising living costs
internet reimbursement, helps a lot in this economy
the company Annity Match is great
The bonus is a valuable reward.
I believe that the pay is commensurate with the job overall.
Receiving our yearly merit increases
decline to answer this question
Review from Business Development Dept
Currently the pay. The benefits have been cut over the years and it is hard to retain good employees without a solid benefit package.
Why do you feel undervalued and what would make you feel better about your compensation?
i do jobs that are not mine or my departments without compensation....for an extended period now.
Posted 11 days ago
I never receive any type of praise or recognition, besides from my peers who also don't receive it from above. We get told to do more and more without any type of compensation or benefits for it when it just adds more time and stress to our jobs that are already growing thin with client needs.
Posted 12 days ago
Better raises. Also this terrible insurance that was given to us for 2026 has caused MANY problems for employees.
Posted 12 days ago
It seems that we are underpaid compared to other TPA's
Posted 12 days ago
Our department has taken on various jobs from other department with very very little training for the same wages. It would be nice to be compensated for this
Posted 13 days ago
I do not feel undervalued in anyway, but I believe the role should be slightly a bit more, but again I in no way feel under valued.
Posted 15 days ago
i know Im underpaid-especially since they just keep adding on to the workload
Posted 15 days ago
I think my staff is significantly underpaid for the work we do. In client services we are expected to know everything about every facet of services, yet we are not rewarded for knowing that information, working through what we don't know, and we get constant push back from Ops on things they don't
Posted 18 days ago
it just needs to be in line with other TPA's
Posted 22 days ago
As I understand the nature of the company, I find it hard to believe that we are paid the best we can be and that we have the best vacation time. I do not like the PTO ( vacation /sick time together). I would like to see sick time and vacation time .
DON'T FEEL I'M RECOGNIZED FOR THE EXCELLENT AND ACCURATE JOB I DO
do not feel im compensated enough based on assigned responsibilities and cost of living
A liveable wage for starting pay.
Higher pay, obviously. Having an exceptional performance review only to be told there is no room in the budget to compensate the superb work you have been doing. Then having additional, more time consuming duties placed on you for the same salary is a JOKE.
Would like an increase in pay.
Nothing would make me feel better about my current compensation. NOTE: My salary is probably within the acceptable range within Zenith, but my salary is not comparable to similar roles at similar companies in my area.
To match where you live and the job duties
Review from Business Development Dept
Based on market research, the company is paying anywhere from $10-20K below what I could make if I moved on from Zenith. I recently found a senior benefit processor that would technically be a demotion for me at Zenith, but it also paid more than my current position.
What perks? Changes are made without any consideration to how it affects the people who actually do the work and interact with the clients. Company built on individual service has now become robotic with "everything should be the same". Guidelines are good but too much structure is suffocating.
A company that makes logical person related goals in order to accomplish the Administrative tasks expected. IE, changing platforms before know all of the implications, reorganizing departments without proper staff in place, deciding to close offices before know anything about the impact.
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