B
71/100
Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Zenith American Solutions Compensation Employee Reviews
All
Positive
Constructive
What is the best part about your compensation package?
I really like that I can save for retirement and give my family peace of mind knowing that one day we will still be taken care of.
Posted 3 days ago
Quality health benefits at affordable premiums and flexibility in paid time off usage.
Posted 3 days ago
Regular market adjustments to salary.
Posted 3 days ago
Pension and health benefits. Thanks
Posted 3 days ago
Monthly internet allowance and ability to work from home
Posted 3 days ago
Low health premiums are great
Posted 3 days ago
Yearly and quarterly bonuses, when available
Review from Executive Dept
All the options we have to select from regarding STD, LTD, Legal, EAP, etc
Review from Customer Support Dept
i enjoy the benefits package it allows flex spending sick and pto
Review from Customer Support Dept
Simplicity of benefit package choices
Review from Operations Dept
I appreciate the opportunity to receive compensation for using my cell phone as part of two-part authentication procedures. I have been required to do this on previous jobs, but was never compensated.
Review from Finance Dept
I'm paid a fair wage, but the health benefits are lacking.
Review from Finance Dept
My insurance/benefit package are amazing
Review from Business Development Dept
Fair pay, and decent benefits.
Review from Admin Dept
health benefits, which are the only reason i am still an employee
Review from Admin Dept
The flexibility but I am unsure of our new medical plan.
Review from Operations Dept
We have a great Medical and Dental Plan
Review from IT Dept
I like the payment of my bills.
Review from Admin Dept
The company does contribute to your life insurance and also lets you know if there is policy's you can pay for yourself.
Review from IT Dept
The low deductible for our health insurance.
Review from Admin Dept
Why do you feel undervalued and what would make you feel better about your compensation?
We have very poor retirement benefits. Hourly employees have very limited flexibility with time off. We cannot break up vacation day hours to cover time off.
Posted 3 days ago
because there is a lot of work I do unseen, more fairness with tasks
Review from Admin Dept · Posted 12 days ago
Compensation doesn't align with responsibilities and workload. Greater transparency around how compensation is determined, along with clearer alignment between role expectation and pay would improve how I feel about it.
Review from Finance Dept · Posted 21 days ago
I think we are paid to little for the job we do. The COLA raises do not even come close to keeping up with inflation.
Review from Operations Dept
We had to fight for our union contract increase to bring us up to the low end of wages for our area. We are asked to do more than 1.0 FTE of work, leads to stress and anxiety. To feel more valued, hire more people to take some weight off our shoulders. And don't fight our next Union Negotiations.
Review from Finance Dept
Compensation as a Supervisor is no where near the average yearly income .. union workers are almost getting the same pay as a supervisor
Review from Operations Dept
The average salary for a Pension Processor in Washington State is about $32-38 per hour. I currently get a little over $29/hr. The Dental coverage currently covers only 85%. This should be better.
Review from Customer Support Dept
If I earned what I was worth and didn't have to work 7-days a week just to survive.
Review from Admin Dept
I honestly don't feel I am getting paid enough for the effort and work I have put in to define my job.
Review from Operations Dept
While i enjoy my work and the team, my current compensation doesn't align with the market. I feel undervalued when my contributions outpace my pay scale. my scope of work and responsibilities have grown but the pay has not. As well, it is not keeping up with the rising cost of living
Review from Customer Support Dept
My role as a Sr. Benefits Processor requires me to wear a lot of hats; customer service, benefit processing, research, problem-solving, innovation, team work and supporting the Union admins with their questions/processes. In my past roles with other 3rd party co's, my job was done by 3 to 5 people
Review from Operations Dept
Better health insurance (not no brand).
Review from IT Dept
I believe pay is the reason for feeling undervalued. With 3 promotions over my time, it feels as though the company penny pinches. The 3% raise, even though it is a union thing, is not fair to all. Employees who do half the work as their co workers get the same raise.
Review from Operations Dept
A lot of responsibilities and duties; should be better pay.
Review from Admin Dept
25/hr is hard to live on in the bay area
Review from Customer Support Dept
I don't feel wages reflect difficulty of position to similar positions you would find within our region. I along with team members have been offered positions elsewhere for more money but we stay because our team is committed.
Review from Operations Dept
The company gives us a yearly raise potentially but we never get any bonuses at any holidays. Our insurance benefits are terrible. In my area I could make $20 K more doing the same type of work. I have tried to promote for years but due to constant executive personnel changes I get skipped over.
Review from IT Dept
Since I took over as supervisor, there were multiple at risk clients that have resigned with the company because of the efforts I have put forth that have turned things around. However, Zenith denied me a merit increase because the state of WA has a labor law that increases my salary.
Review from Operations Dept
Ever since Zenith became owned by 'investors' our benefits have gone downhill. I even had an HR rep tell me at one time that the company doesn't 'have to' do anything for the employees. Needless to say, I (and many others) am not sad that person hasn't been employed with Zenith in a while.
Review from IT Dept
I have seen what others can potentially make and it disappoints me that given the work that I have done and the dedication I have for the clients I work with the pay is subpar. I stay because I enjoy what I do.
Review from Finance Dept
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