Zenith American Solutions Employee Reviews
Out of 1680 Zenith American Solutions employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping Zenith American Solutions improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Zenith American Solutions compared to all other departments at the company.
Briefly describe your overall experience at your company
Posted 7 days ago
Posted 9 days ago
Review from Business Development Dept · Posted 9 days ago
What do you like best about the leadership team?
... .... .... .... ....
Posted 7 days ago
Great Communications out to all employees.
Posted 9 days ago
They are attentive, open to recommendations and re-investing in the business to make our lives easier.
Review from Business Development Dept · Posted 9 days ago
I AM GLAD THEY ARE KIND AND RESPONSIVE.
Posted 9 days ago
My manager shares a strong interest in my career with ZAS
Posted 9 days ago
What does the leadership team need to get better at?
Over the last couple years things have spiraled way downhill and this is not the company I knew and loved to work for. I get more criticism over things not in my control and not my job (like checking office mail) vs any type of encouragement or recognition for going above and beyond with my clients.
Posted 8 days ago
Quit running the company into the ground. Stop the constant take, take, take from employees. In, addition stop micromanaging every move people make. Way to many managers in the company for the number of employees. We used to be considered valued employees now we are just a number.
Posted 9 days ago
Get better at everything, need to get feedback from employees. Start back having monthly department meeting. Stop making is difficult for employees to have time off work.
Posted 9 days ago
Being more familiar with the employees workload
Organization with programmers and their specific clients. National processes does not work with all clients in which Sr Vp's & VP's Operational Managers need to take accountability of understanding the clients and develop a plan instead of the employees as it is based on their own knowledge.
Review from Business Development Dept
What is the best part about your compensation package?
We are getting union benefits.
Review from Business Development Dept · Posted 9 days ago
That my rate of pay is fair. Others don't get the same.
Posted 9 days ago
the benefits are comprehensive and complete
Posted 9 days ago
PTO is pretty good as is vacation
Review from Marketing Dept · Posted 12 days ago
Pay is generally good and there is room for some negotiation on pay if you bring it up. The health insurance is pricey but since I am on a office plan and not the national plan, the benefits are good.
Posted 12 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
i do jobs that are not mine or my departments without compensation....for an extended period now.
Posted 7 days ago
I never receive any type of praise or recognition, besides from my peers who also don't receive it from above. We get told to do more and more without any type of compensation or benefits for it when it just adds more time and stress to our jobs that are already growing thin with client needs.
Posted 8 days ago
Better raises. Also this terrible insurance that was given to us for 2026 has caused MANY problems for employees.
Posted 9 days ago
It seems that we are underpaid compared to other TPA's
Posted 9 days ago
Our department has taken on various jobs from other department with very very little training for the same wages. It would be nice to be compensated for this
Posted 9 days ago
What are some of the best things about your team?
chemistry, humor, cohesiveness, dependable, friendly
Posted 7 days ago
We communicate with each other and have each others backs.
Posted 9 days ago
Collaborative, engaged, and forward focused.
Review from Business Development Dept · Posted 9 days ago
We work together very well,
Posted 9 days ago
talented people and we all interact well together
Posted 9 days ago
What do your coworkers need to improve and how could you work together better?
Communication on our team is not great. The team seems to be split and not want to work together.
Posted 9 days ago
Better pay for new employees.
Posted 9 days ago
They need to do their job so I do not have to followup on everything
Posted 19 days ago
some of the coworkers are rough around the edges and take any type of feedback negatively. And some are just difficult to get along with, no matter what you say or do.
ITS HARD BECAUSE THIS JOB DOESN'T HAVE ALOT OF TEAM WORK ASSIGNMENTS- WHICH I WOULD LOVE AND FEEL MORE APART OF A TEAM
What is most positive about the culture and environment at your company?
... ... .. ... .. ..
Posted 7 days ago
There honestly is nothing positive anymore, I don't look forward to my job like I once did. I got above and beyond, I work fast and solve issues on my own and turn over great results fast for nothing - no merit increase, no shout out, no message of "you are doing great thank you"
Posted 8 days ago
working from home not going in the office
Posted 9 days ago
The culture at ZAS is fair and provides the tools needed to get the job done.
Posted 9 days ago
We are encouraged to participate in employee activity groups, designed and lead by employees.
Review from Business Development Dept · Posted 9 days ago
What needs to change to make the company culture better?
Ask questions of it's employee what tools they need for daily work
Posted 9 days ago
The overall culture has improved. Changes in leadership and support staff has also improved efficiency and effectiveness. Morale has improved and the people on my team no longer dread coming into the office. Continued consistency and upholding standards will continue to help make it better.
To see the employees as people, who are struggling, to see their value without them having to basically beg to have their value seen. To pay them appropriately for their value. Allowing employees to feel like they can come to you in good faith without fear of unnecessary consequence
Better management, better pay, better benefits, better organization.
Review from Finance Dept
Prioritize efficiency and accuracy. Breakdown the silos and better communication.
Review from Finance Dept
What did you like most about the interview process?
I had a chance to not only tell them about what I can do for Zenith, but I also was able to get a good picture of the organization and understand how I would fit within the organization.
Review from Operations Dept
Very positive "vibes" and my questions were answered honestly
Review from Operations Dept
The questions regarding future state Zenith.
Review from Operations Dept
Transparency and the ability to speak with muliple people
Review from Business Development Dept
The interview process was interactive and the interviews were very engaged.
Review from IT Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Zenith American Solutions yet.
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What makes you most happy at work?
i like working without distraction
Posted 7 days ago
I am happy when the team meets all goals and members are happy with our service.
Posted 9 days ago
I can be creative with the way in which I perform my work and communicate with clients.
Review from Business Development Dept · Posted 9 days ago
my teammates are all supportive
Posted 9 days ago
I love the project based nature of my role, as it feeds one part of my professional desires, while also having the spontaneous request that come up that requires interacting with members in the company which fills my professional social cup.
Posted 12 days ago
What's going wrong and how can it be improved?
Needs to be more positive interactions, no incentives. We get hounded all the time to do more, stretch ourselves thin and get extremely stressed out for nothing - not even our annual increases.
Posted 8 days ago
to many managers, a QR dept that is NO good we shouldn't have to argue with them all the time
Posted 9 days ago
Staffing is a never-ending battle to remain fully staffed.
Posted 9 days ago
too many mistakes in all depts. no one is held accountable. too many data systems. not enough automation of basic reporting. takes too long to get a decision made. takes too long to follow up on everyone. too much workload. there is no life balance. solution-more well paid staff that care
Posted 12 days ago
Operations. They sit on a pedestal and make decision about how to handle clients from 30,000 feet. They are trying to streamline everything, and removing the individually service and care we previously provided.
Posted 15 days ago
What do you like best about your company?
There aren't any Outlook reviews of Zenith American Solutions yet.
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What would you most like to see improved at your company?
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