Zenith American Solutions Employee Reviews | Comparably
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. read more
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EMPLOYEE
PARTICIPANTS
221
TOTAL
RATINGS
6350

Zenith American Solutions Employee Reviews

Out of 1279 Zenith American Solutions employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Zenith American Solutions improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Zenith American Solutions compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

communication and mentor others for continuously growth.

Posted a day ago

Nice, Happy and understanding and easy to work with.

Posted a day ago

I appreciate the leadership team’s proactive approach to removing roadblocks and their ability to set and manage clear expectations. Their suppo

Posted 2 days ago

I like it that they are open to discuss any situation or problem.

Posted 2 days ago

Most of our leaders are approachable and listen.

Posted 2 days ago

What does the leadership team need to get better at?

Leadership Reviews

Asking for feedback from Employees to help ease procedures for our specific jobs and implement useful procedures

Posted 2 days ago

I think that management should take employees who want to learn more serious. I think that looking at more tenured employees for advancement is better than hiring outside. Also leadership should be able to clearly explain updates to policy, procedures and guidelines.

Posted 2 days ago

These funds are complex and have many employers under them, there needs to be management based on the number of employers. If there is a very large number of employers under a fund, then a mgr should manage only that one fund, if 3 funds have same amount of employers then one mgr for those 3 funds.

Posted 19 days ago

management and fairness with tasks

Review from Admin Dept · Posted a month ago

Reasonable expectations, better onboarding process

Review from Finance Dept

What is the best part about your compensation package?

Compensation Reviews

That I have active coverage.

Posted a day ago

The best part of my compensation package is Health Insurance coverage.

Posted 2 days ago

My salary is very good. I also like the time off policy -- it's very flexible and that is much appreciated.

Posted 2 days ago

I'm not happy with the new insurance costs.

Posted 2 days ago

the medical for my family

Posted 2 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I don't make enough money to pay my bills every month. I don't think it is fair wages for our area. We live in a state with high taxes, and are not making wages compared to similar companies in the area.

Posted 2 days ago

Since my lead left, I have taken on additional responsibilities alongside my own role, significantly increasing my workload. I would feel more valued if my compensation reflected the expanded scope of my responsibilities.

Posted 7 days ago

Regular compensation reviews based on true, identifiable and measurable goals

Posted 8 days ago

I feel that for my years with the company and against the industry standard, I am underpaid. If our health benefits and company perks were better, I would be less unhappy with my salary.

Posted 13 days ago

If the annual self-reviews we did resulted in a one-on-one with management where pay increases and performance could be discussed.

Posted 14 days ago

What are some of the best things about your team?

Team Reviews

They are kind, good, funny and caring and always wanting to help out. Good people I enjoy working with.

Posted a day ago

What stands out most about my team is their ability to quickly grasp priorities and act decisively. They also have a strong understanding of both business objectives and client needs, enabling them to consistently deliver effective outcomes.

Posted 2 days ago

I like the camaraderie of working next to my office mates on the hallway. While we don't work on the same accounts, it is helpful to be able to compare notes etc.

Posted 2 days ago

Partnership, collaborative, creative thinkers, dedicated, team oriented and always will to help.

Posted 2 days ago

My team are all helpful

Posted 2 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

Follow thru of tasks assigned

Posted 2 days ago

I think better training would help coworkers.

Posted 2 days ago

Responding to communications promptly. Complete their tasks that they are responsible to do.

Posted 19 days ago

Everyone needs to be more cohesive and work together as one team.

Posted 19 days ago

coworkers are rude and uncaring

Review from Admin Dept · Posted a month ago

What is most positive about the culture and environment at your company?

Environment Reviews

Good people to easley work with.

Posted a day ago

What stands out most about the culture and environment at my company is the strong focus individuals and teams have on delivering the best possible service to our members. There is also a high level of collaboration and a shared eagerness to step in and help resolve issues as they arise.

Posted 2 days ago

The group events such as opening day cookout. Very positive for the company overall.

Posted 2 days ago

Team collaboration, over the last 7 years I've been working with or at Zenith silo work culture has become less common.

Posted 2 days ago

Employee well being and clear sense of purpose

Posted 2 days ago

What needs to change to make the company culture better?

Environment Reviews

Better management, better pay, better benefits, better organization.

Review from Finance Dept

Prioritize efficiency and accuracy. Breakdown the silos and better communication.

Review from Finance Dept

moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.

Review from Admin Dept

There is no culture. It needs a culture.

Review from Customer Success Dept

Annual bonus and raise. It's just a very negative culture. No one i know is happy working here.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

I had a chance to not only tell them about what I can do for Zenith, but I also was able to get a good picture of the organization and understand how I would fit within the organization.

Review from Operations Dept

Very positive "vibes" and my questions were answered honestly

Review from Operations Dept

The questions regarding future state Zenith.

Review from Operations Dept

Transparency and the ability to speak with muliple people

Review from Business Development Dept

The interview process was interactive and the interviews were very engaged.

Review from IT Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Zenith American Solutions yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Nice people to work with and good environment.

Posted a day ago

What makes me most happy at work is knowing that our roles has a meaningful impact on our overall success.

Posted 2 days ago

Collaborating with others and working on a project where I can use my skills to make a difference for a participant.

Posted 2 days ago

Successfully completing projects & solving challenging problems.

Posted 2 days ago

The money and helping the members and providers

Posted 2 days ago

What's going wrong and how can it be improved?

Outlook Reviews

I feel that our company does not appreciate the good employees and not use our knowledge to improve procedures

Posted 2 days ago

More training, and team building.

Posted 2 days ago

The employees are overburdened with too much work and no support.

Posted 19 days ago

there is no management and tasks are not split up and i do more than others

Review from Admin Dept · Posted a month ago

Managers expectations are unrealistic. It's very disorganized. There are a lot of conflicting deadlines.

Review from Finance Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Zenith American Solutions yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Zenith American Solutions yet.
Be the first to contribute a review.

Review Sentiment at Zenith American Solutions

82
82%
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18%
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