Zenith American Solutions Employee Reviews
Out of 1355 Zenith American Solutions employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Zenith American Solutions improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Zenith American Solutions compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I appreciate how my leadership team is always available to help with any problems or questions that arise. I also like that we have weekly and quarterly meetings so we know what is going on with the company.
Posted 2 days ago
The leadership team does what they can but they are also stretched thin. I've received better leadership from people who arent recognized as a leader who should be.
Posted 3 days ago
They seem relatable and like real people, and they seem to understand the many challenges that this industry and each particular Client and Location can experience. I am thanked for my efforts and my direct Leadership person has acknowledged and appreciated overcoming many obstacles the past year.
Posted 3 days ago
Don't really know them. I do not interact with them on a daily basis.
Posted 3 days ago
My direct manager is phenomenal. Our goals and expectations are clearly laid out. They are firm, yet respectful in any recoaching that is necessary. They are open with communication as to any company updates or changes.
Posted 3 days ago
What does the leadership team need to get better at?
They need to hire more people to do the work instead of reducing, and not replacing. Fix what's broken with all the systems, make the current clients happy - they will tell other Trustees about Zenith when the services they pay us for is TOP NOTCH, it can't be great if it's flawed.
Posted 3 days ago
The members of our group that are exempt have a health care program that is subpar. They need to do better, For those of us who have been at the company for a while are not seeing any incentives to keep going especially with the amount of work that we are expected to do every day.
Posted 3 days ago
Accurate training of others in all departments
Asking for feedback from Employees to help ease procedures for our specific jobs and implement useful procedures
I think that management should take employees who want to learn more serious. I think that looking at more tenured employees for advancement is better than hiring outside. Also leadership should be able to clearly explain updates to policy, procedures and guidelines.
What is the best part about your compensation package?
Low premiums with my health care.
Posted 2 days ago
I have excellent insurance coverage
Posted 3 days ago
I appreciate my health coverage, with family members who have medical problems - it's comforting to know I have it.
Posted 3 days ago
Weight loss benefit and 100% coverage for well visits.
Posted 3 days ago
I'm not sure of a best part, but I do appreciate the 401K match, the HSA funds and the Holidays off.
Posted a month ago
Why do you feel undervalued and what would make you feel better about your compensation?
I've already communicated this before but it was not taken to heart when you could see who it was coming from. To be more personable and allowing people to feel like they could air this and be heard without feeling they need the protection of anonymity within a survey would be a great start.
Posted 3 days ago
My leadership and strategy improved performance in a high-stress environment, directly resulting in the retention of a large client. Based on my industry market value and these metrics, an adjusted compensation structure will ensure maximum ROI and sustained team productivity and success for all.
Posted 3 days ago
Though I have moved up through the company and proven in each of my previous roles that I am effecient, reliable, and also able to assist in figuring out quicker more effecient ways to perform works tasks, I am always only offered the bottom, or near bottom, pay rate for a new role.
Posted 3 days ago
Our current health care costs went up quite a bit, but the coverage went down. In fact it tripled, but my annual raise was not enough to cover the cost,
Posted 3 days ago
Acknowledgment of the hard work being done.
What are some of the best things about your team?
We help each other out when needed.
Posted 2 days ago
They see me as a person and they want me to succeed just as much as I want them to succeed. They recognize my achievements and celebrate them when I feel overlooked and un-important.
Posted 3 days ago
I have some of the best coworkers. They are helpful and caring.
Posted 3 days ago
We ARE A TEAM! We work well together.
Posted 3 days ago
My team is tenured and they truly care about doing a good job. They are willing to learn. Sometimes it's hard to effect change, but I've created a safe atmosphere to help them understand why change, plus better, more efficient processes in addition to higher productivity levels are needed.
Posted 3 days ago
What do your coworkers need to improve and how could you work together better?
This applies to individuals that have been with the company or over 5 years. Respect their co-works especially the leads in the department.
Posted 3 days ago
Communication is key. Taking notes when needed.
Follow thru of tasks assigned
I think better training would help coworkers.
Responding to communications promptly. Complete their tasks that they are responsible to do.
What is most positive about the culture and environment at your company?
For the most part everyone is very helpful when needed.
Posted 2 days ago
The diversity of the lower level employees, almost everyone that I have had any dealing with has been extremely nice and very helpful. I would say that they are the ones that make Zenith what it is.
Posted 3 days ago
From the time I walked in, I have been impressed that our leaders are willing to listen, support us and to give us the ability to manage our teams the best way we see fit. They are present and engaged with our everyday workforce and locations, and we can even communicate directly with them.
Posted 3 days ago
Ongoing learning and mission and goals
Posted 3 days ago
Certain teams participate in pot lucks, or themed lunches, this is fun to particpate in and gives everyone a chance to pull away and connect on a more personal level
Posted 3 days ago
What needs to change to make the company culture better?
To see the employees as people, who are struggling, to see their value without them having to basically beg to have their value seen. To pay them appropriately for their value. Allowing employees to feel like they can come to you in good faith without fear of unnecessary consequence
Posted 3 days ago
Better management, better pay, better benefits, better organization.
Review from Finance Dept
Prioritize efficiency and accuracy. Breakdown the silos and better communication.
Review from Finance Dept
moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.
Review from Admin Dept
There is no culture. It needs a culture.
Review from Customer Success Dept
What did you like most about the interview process?
I had a chance to not only tell them about what I can do for Zenith, but I also was able to get a good picture of the organization and understand how I would fit within the organization.
Review from Operations Dept
Very positive "vibes" and my questions were answered honestly
Review from Operations Dept
The questions regarding future state Zenith.
Review from Operations Dept
Transparency and the ability to speak with muliple people
Review from Business Development Dept
The interview process was interactive and the interviews were very engaged.
Review from IT Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Zenith American Solutions yet.
Be the first to contribute a review.
What makes you most happy at work?
Getting my projects done on time. Interacting with my co-workers.
Posted 2 days ago
Being productive, seeing performance improve and helping people grow in their own skills and confidence as we discover -- we can DO this! We have some tough metrics and it is wonderful to see team members who have improved dramatically in the past year, with more growth ahead and success for Zenith
Posted 3 days ago
Talking to our members and helping them with their claim questions.
Posted 3 days ago
Knowing I made a difference in at least one person's day by helping, listening, supporting them.
Posted a month ago
I like helping others and get a sense of accomplishment knowing i have helped them.
What's going wrong and how can it be improved?
The focus of the top executives is on the budget and the investors, not on the clients that are the source of the income. Happy clients bring on more business. Make the existing clients happy with good products and they will bring in new clients. Word of mouth is the best advertisement there is!
Posted 3 days ago
As a supervisor I feel that there is so much daily work to be done regularly that I can't do any managerial work that I should be able to do. Also, there are several issues on a regular basis with our system software that many days makes our jobs difficult to complete timely
Posted 3 days ago
I feel that our company does not appreciate the good employees and not use our knowledge to improve procedures
The employees are overburdened with too much work and no support.
there is no management and tasks are not split up and i do more than others
Review from Admin Dept
What do you like best about your company?
There aren't any Outlook reviews of Zenith American Solutions yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Zenith American Solutions yet.
Be the first to contribute a review.