Zenith American Solutions Employee Reviews | Comparably
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. read more
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EMPLOYEE
PARTICIPANTS
273
TOTAL
RATINGS
7858

Zenith American Solutions Employee Reviews

Out of 1602 Zenith American Solutions employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping Zenith American Solutions improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Zenith American Solutions compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

I feel like the ones that I get to interact with understand or try to understand where we are coming from and what we need to function the best we can, and try to understand what we need

Posted 4 days ago

THERE IS NO MICROMANAGING AT ALL

Posted 4 days ago

Improvements and updates on current office trends

Posted 4 days ago

I appreciate the overall direction & support provided by the team

Posted 7 days ago

Brittany and Sierra are amazing

Posted 7 days ago

What does the leadership team need to get better at?

Leadership Reviews

Being more familiar with the employees workload

Posted 7 days ago

Organization with programmers and their specific clients. National processes does not work with all clients in which Sr Vp's & VP's Operational Managers need to take accountability of understanding the clients and develop a plan instead of the employees as it is based on their own knowledge.

Review from Business Development Dept

Communication; team building; visibility; organization.

Reality check- a picture of what is going on in the office/department daily. EVERYONE is taking on more and more people's tasks as people are being let go. THE Breaking point is coming,.

COMMUNICATION. It feels like everything that is being done is a secret and nobody gets to know what it is except those in the higher positions.

What is the best part about your compensation package?

Compensation Reviews

The benefits provided to employees & their families

Posted 7 days ago

The medical & dental benefits.

Posted 8 days ago

currently the benefits offered here

I would like to be paid more due to the economy, But I do manage I will be honest the wages need to be a little more to keep up with the rise in the cost of living. However I have great health benefits and 401k investments.

Health insurance and retirement package.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

As I understand the nature of the company, I find it hard to believe that we are paid the best we can be and that we have the best vacation time. I do not like the PTO ( vacation /sick time together). I would like to see sick time and vacation time .

Posted 4 days ago

DON'T FEEL I'M RECOGNIZED FOR THE EXCELLENT AND ACCURATE JOB I DO

Posted 4 days ago

do not feel im compensated enough based on assigned responsibilities and cost of living

Posted 4 days ago

A liveable wage for starting pay.

Posted 7 days ago

Higher pay, obviously. Having an exceptional performance review only to be told there is no room in the budget to compensate the superb work you have been doing. Then having additional, more time consuming duties placed on you for the same salary is a JOKE.

Posted 7 days ago

What are some of the best things about your team?

Team Reviews

teamwork, and help out each other by sharing knowledge

Posted 4 days ago

Communication is always the key to have a good team

Posted 7 days ago

We are efficient in handling concerns.

Posted 7 days ago

We all work well together and always willing to help each other

Posted 8 days ago

We get the job done!

Posted 8 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

some of the coworkers are rough around the edges and take any type of feedback negatively. And some are just difficult to get along with, no matter what you say or do.

Posted 4 days ago

ITS HARD BECAUSE THIS JOB DOESN'T HAVE ALOT OF TEAM WORK ASSIGNMENTS- WHICH I WOULD LOVE AND FEEL MORE APART OF A TEAM

Posted 4 days ago

I work from home--I prefer to be on my own

Posted 7 days ago

they need to interact with each other more

some people have reached their skill ceiling or critical thinking ceiling. don't hire people who bang their head on the ceiling by getting out of bed. there's no room for improvement. hence why reduce is the first R in Reduce Reuse Recycle. Some coworkers need to learn what accountability is.

What is most positive about the culture and environment at your company?

Environment Reviews

I tend not to let things bother me; I enjoy my job, and I enjoy learning. I want to see other people succeed. I want to help my co-workers; we are close in the PGH office, and we tend to help each other and work close together to figure things out. And make sure everyone fits in.

Posted 4 days ago

WE TRY TO CELEBRATE BIRTHDAYS AND HOLIDAYS

Posted 4 days ago

The positive aspect of the culture is the teamwork & how we help each other

Posted 7 days ago

We celebrate each other's wins.

Posted 7 days ago

That I work from home

Posted 7 days ago

What needs to change to make the company culture better?

Environment Reviews

The overall culture has improved. Changes in leadership and support staff has also improved efficiency and effectiveness. Morale has improved and the people on my team no longer dread coming into the office. Continued consistency and upholding standards will continue to help make it better.

Posted 8 days ago

To see the employees as people, who are struggling, to see their value without them having to basically beg to have their value seen. To pay them appropriately for their value. Allowing employees to feel like they can come to you in good faith without fear of unnecessary consequence

Better management, better pay, better benefits, better organization.

Review from Finance Dept

Prioritize efficiency and accuracy. Breakdown the silos and better communication.

Review from Finance Dept

moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.

Review from Admin Dept

What did you like most about the interview process?

Interviews Reviews

I had a chance to not only tell them about what I can do for Zenith, but I also was able to get a good picture of the organization and understand how I would fit within the organization.

Review from Operations Dept

Very positive "vibes" and my questions were answered honestly

Review from Operations Dept

The questions regarding future state Zenith.

Review from Operations Dept

Transparency and the ability to speak with muliple people

Review from Business Development Dept

The interview process was interactive and the interviews were very engaged.

Review from IT Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Zenith American Solutions yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Being able to help my peers, my manager, and others throughout the company. The members, the attorneys, the trustees. I have worked hard to create a great relationship with them.

Posted 4 days ago

assisting members and providers that i can make a difference

Posted 4 days ago

being able to help the members

Posted 7 days ago

Making positive changes for others.

Posted 7 days ago

I get to work from home.

Posted 8 days ago

What's going wrong and how can it be improved?

Outlook Reviews

LIKE I SAID- MORALE ISN'T GREAT, DOESN'T FEEL LIKE A TEAM- LOTS OF NEGATIVITY.

Posted 4 days ago

Employees are not treated the same. Accountability.

Posted 7 days ago

Operation Leaders need to take ownership of learning each client in order to understand the programming needs to flow correctively. Leadership should create SOP's and not the employees in order to elevate errors based on self teachings.

Review from Business Development Dept

The Commute makes going to and from work a challenge. How this can be improves if we was able to be Hybrid or remote.

Too much work and not enough people to do it. No time to give counseling or consequences for poor work. Also can't afford to lose staff - even bad.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Zenith American Solutions yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Zenith American Solutions yet.
Be the first to contribute a review.

Review Sentiment at Zenith American Solutions

81
81%
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19%
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