Zenith American Solutions Employee Reviews

Overall my experience has been good. I really like being able to work from home, & I appreciate having a manager that's willing to jump in when needed. I feel comfortable asking questions w/o worrying about being judged, & that makes me feel like I am part of a supportive team.

Posted a day ago

I have a positive view of the company.

Posted a day ago

My experience over the several years I have worked under Zenith has negatively declined.

Posted a day ago

It has been wonderful - I like my job, the benefits and the people I work with.

Posted 2 days ago

Very thankful to have such an amazing job and team who supports me !

Posted 2 days ago

I appreciate the overall direction & support provided by the team

Posted a day ago

Brittany and Sierra are amazing

Posted a day ago

A good mix of strengths, shared goals and open communication

Posted 2 days ago

Team work, makes the dream work!

Posted 2 days ago

The new leadership team within the office cares for both the client and the in-office team. They are invested in doing what is necessary to create a better work environment and client experience. They are great partners, are open to suggestions, and regularly check in to see what can be done.

Posted 2 days ago

Being more familiar with the employees workload

Posted a day ago

Organization with programmers and their specific clients. National processes does not work with all clients in which Sr Vp's & VP's Operational Managers need to take accountability of understanding the clients and develop a plan instead of the employees as it is based on their own knowledge.

Review from Business Development Dept · Posted a month ago

Communication; team building; visibility; organization.

Posted a month ago

Reality check- a picture of what is going on in the office/department daily. EVERYONE is taking on more and more people's tasks as people are being let go. THE Breaking point is coming,.

COMMUNICATION. It feels like everything that is being done is a secret and nobody gets to know what it is except those in the higher positions.

The benefits provided to employees & their families

Posted a day ago

The medical & dental benefits.

Posted 2 days ago

currently the benefits offered here

Posted 25 days ago

I would like to be paid more due to the economy, But I do manage I will be honest the wages need to be a little more to keep up with the rise in the cost of living. However I have great health benefits and 401k investments.

Posted a month ago

Health insurance and retirement package.

Posted a month ago

A liveable wage for starting pay.

Posted a day ago

Higher pay, obviously. Having an exceptional performance review only to be told there is no room in the budget to compensate the superb work you have been doing. Then having additional, more time consuming duties placed on you for the same salary is a JOKE.

Posted a day ago

Would like an increase in pay.

Posted 2 days ago

Nothing would make me feel better about my current compensation. NOTE: My salary is probably within the acceptable range within Zenith, but my salary is not comparable to similar roles at similar companies in my area.

Posted 2 days ago

To match where you live and the job duties

Review from Business Development Dept · Posted a month ago

Communication is always the key to have a good team

Posted a day ago

We are efficient in handling concerns.

Posted a day ago

We all work well together and always willing to help each other

Posted 2 days ago

We get the job done!

Posted 2 days ago

The team is always willing to help and are open to now open to changes as I've made them part of the process so that they feel valued and involved and aren't just having directions barked at them. They can see how they can make an impact on not just the customer level, but across the entire team.

Posted 2 days ago

I work from home--I prefer to be on my own

Posted a day ago

they need to interact with each other more

some people have reached their skill ceiling or critical thinking ceiling. don't hire people who bang their head on the ceiling by getting out of bed. there's no room for improvement. hence why reduce is the first R in Reduce Reuse Recycle. Some coworkers need to learn what accountability is.

Some co-workers need to improve on just being friendly and courteous that includes members of the management team. We don't have to be friends but as a team we should at least be friendly.

There is so much history between all my coworkers that when I started it felt like I had to choose a side. One of the most outspoken members of the team just retired and she did not want to celebrate at work because she did not want everyone to attend. Very toxic environment.

The positive aspect of the culture is the teamwork & how we help each other

Posted a day ago

We celebrate each other's wins.

Posted a day ago

That I work from home

Posted a day ago

We are safe to share ideas, ask questions and information is shared between leadership and staff and there is clear expectations on our performance goals . We receive regular feedback and we all work together to meet our goals.

Posted 2 days ago

I love being a part of the Zenith Team!

Posted 2 days ago

The overall culture has improved. Changes in leadership and support staff has also improved efficiency and effectiveness. Morale has improved and the people on my team no longer dread coming into the office. Continued consistency and upholding standards will continue to help make it better.

Posted 2 days ago

To see the employees as people, who are struggling, to see their value without them having to basically beg to have their value seen. To pay them appropriately for their value. Allowing employees to feel like they can come to you in good faith without fear of unnecessary consequence

Better management, better pay, better benefits, better organization.

Review from Finance Dept

Prioritize efficiency and accuracy. Breakdown the silos and better communication.

Review from Finance Dept

moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.

Review from Admin Dept

I had a chance to not only tell them about what I can do for Zenith, but I also was able to get a good picture of the organization and understand how I would fit within the organization.

Review from Operations Dept

Very positive "vibes" and my questions were answered honestly

Review from Operations Dept

The questions regarding future state Zenith.

Review from Operations Dept

Transparency and the ability to speak with muliple people

Review from Business Development Dept

The interview process was interactive and the interviews were very engaged.

Review from IT Dept

being able to help the members

Posted a day ago

Making positive changes for others.

Posted a day ago

I get to work from home.

Posted 2 days ago

The ability to be able to work for such a great company!

Posted 2 days ago

Being able to support my team by figuring out areas of opportunity and finding ways to improve those areas of opportunity whether it be on an individual basis or in a more general way. It also makes me happy when team members notice the changes that are happening around them and see it as positive.

Posted 2 days ago

Employees are not treated the same. Accountability.

Posted a day ago

Operation Leaders need to take ownership of learning each client in order to understand the programming needs to flow correctively. Leadership should create SOP's and not the employees in order to elevate errors based on self teachings.

Review from Business Development Dept · Posted a month ago

The Commute makes going to and from work a challenge. How this can be improves if we was able to be Hybrid or remote.

Posted a month ago

Too much work and not enough people to do it. No time to give counseling or consequences for poor work. Also can't afford to lose staff - even bad.

Posted a month ago

I do think that things may slowly be improving, but I feel that we have been set up to fail by prior leadership, especially operations leadership. Lack of training, lack of accountability in Operations, often poor communications, lack of customer focus.