Zenith American Solutions Employee Reviews
Out of 1355 Zenith American Solutions employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Zenith American Solutions improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Zenith American Solutions compared to all other departments at the company.
What does the leadership team need to get better at?
They need to hire more people to do the work instead of reducing, and not replacing. Fix what's broken with all the systems, make the current clients happy - they will tell other Trustees about Zenith when the services they pay us for is TOP NOTCH, it can't be great if it's flawed.
Posted 6 days ago
The members of our group that are exempt have a health care program that is subpar. They need to do better, For those of us who have been at the company for a while are not seeing any incentives to keep going especially with the amount of work that we are expected to do every day.
Posted 6 days ago
Accurate training of others in all departments
Asking for feedback from Employees to help ease procedures for our specific jobs and implement useful procedures
I think that management should take employees who want to learn more serious. I think that looking at more tenured employees for advancement is better than hiring outside. Also leadership should be able to clearly explain updates to policy, procedures and guidelines.
Why do you feel undervalued and what would make you feel better about your compensation?
I've already communicated this before but it was not taken to heart when you could see who it was coming from. To be more personable and allowing people to feel like they could air this and be heard without feeling they need the protection of anonymity within a survey would be a great start.
Posted 6 days ago
My leadership and strategy improved performance in a high-stress environment, directly resulting in the retention of a large client. Based on my industry market value and these metrics, an adjusted compensation structure will ensure maximum ROI and sustained team productivity and success for all.
Posted 6 days ago
Though I have moved up through the company and proven in each of my previous roles that I am effecient, reliable, and also able to assist in figuring out quicker more effecient ways to perform works tasks, I am always only offered the bottom, or near bottom, pay rate for a new role.
Posted 6 days ago
Our current health care costs went up quite a bit, but the coverage went down. In fact it tripled, but my annual raise was not enough to cover the cost,
Posted 6 days ago
Acknowledgment of the hard work being done.
What do your coworkers need to improve and how could you work together better?
This applies to individuals that have been with the company or over 5 years. Respect their co-works especially the leads in the department.
Posted 6 days ago
Communication is key. Taking notes when needed.
Follow thru of tasks assigned
I think better training would help coworkers.
Responding to communications promptly. Complete their tasks that they are responsible to do.
What needs to change to make the company culture better?
To see the employees as people, who are struggling, to see their value without them having to basically beg to have their value seen. To pay them appropriately for their value. Allowing employees to feel like they can come to you in good faith without fear of unnecessary consequence
Posted 6 days ago
Better management, better pay, better benefits, better organization.
Review from Finance Dept
Prioritize efficiency and accuracy. Breakdown the silos and better communication.
Review from Finance Dept
moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.
Review from Admin Dept
There is no culture. It needs a culture.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
The focus of the top executives is on the budget and the investors, not on the clients that are the source of the income. Happy clients bring on more business. Make the existing clients happy with good products and they will bring in new clients. Word of mouth is the best advertisement there is!
Posted 6 days ago
As a supervisor I feel that there is so much daily work to be done regularly that I can't do any managerial work that I should be able to do. Also, there are several issues on a regular basis with our system software that many days makes our jobs difficult to complete timely
Posted 6 days ago
I feel that our company does not appreciate the good employees and not use our knowledge to improve procedures
The employees are overburdened with too much work and no support.
there is no management and tasks are not split up and i do more than others
Review from Admin Dept
What would you most like to see improved at your company?
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