Zenith American Solutions Employee Reviews | Comparably
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. read more
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EMPLOYEE
PARTICIPANTS
211
TOTAL
RATINGS
6045

Zenith American Solutions Employee Reviews

Out of 1210 Zenith American Solutions employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Zenith American Solutions improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Zenith American Solutions compared to all other departments at the company.

What does the leadership team need to get better at?

Leadership Reviews

These funds are complex and have many employers under them, there needs to be management based on the number of employers. If there is a very large number of employers under a fund, then a mgr should manage only that one fund, if 3 funds have same amount of employers then one mgr for those 3 funds.

Posted 10 days ago

management and fairness with tasks

Review from Admin Dept · Posted 19 days ago

Reasonable expectations, better onboarding process

Review from Finance Dept · Posted a month ago

'Leadership' (above my supervisor) needs to be aware of their employees' work loads, and processes. Mgmt should be pro-active, not re-active. 'Emergencies' (or 'fires') happen so often they've become commonplace. Prioritizing WITH employees' workloads are a must to decrease employee stress.

Review from Finance Dept

Fire the owners. There is a reason private equity has such a negative reputation.

Review from IT Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel that for my years with the company and against the industry standard, I am underpaid. If our health benefits and company perks were better, I would be less unhappy with my salary.

Posted 4 days ago

If the annual self-reviews we did resulted in a one-on-one with management where pay increases and performance could be discussed.

Posted 5 days ago

An opportunity to work OT when we are SLAMMED with projects and still expected to keep current with daily work.

Posted 6 days ago

Compared to the other companies, I am at the low end, and I have to pay for my benefits. A senior in other departments who don't pay benefits is making more than me since I have to pay for benefits. Other companies also give you incentives for those who donate to charities.

Posted 7 days ago

We have very poor retirement benefits. Hourly employees have very limited flexibility with time off. We cannot break up vacation day hours to cover time off.

Posted 10 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

Responding to communications promptly. Complete their tasks that they are responsible to do.

Posted 10 days ago

Everyone needs to be more cohesive and work together as one team.

Posted 10 days ago

coworkers are rude and uncaring

Review from Admin Dept · Posted 19 days ago

Collaboration, engagement, maintain respect towards each other. leadership should be aware of the way their email tones come across. We could work together if we engaged and discussed more about steps/plans changes etc

Review from Customer Support Dept

They should care about what they do and the clients they work with.

Review from Finance Dept

What needs to change to make the company culture better?

Environment Reviews

Better management, better pay, better benefits, better organization.

Review from Finance Dept · Posted a month ago

Prioritize efficiency and accuracy. Breakdown the silos and better communication.

Review from Finance Dept

moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.

Review from Admin Dept

There is no culture. It needs a culture.

Review from Customer Success Dept

Annual bonus and raise. It's just a very negative culture. No one i know is happy working here.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Zenith American Solutions yet.
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What's going wrong and how can it be improved?

Outlook Reviews

The employees are overburdened with too much work and no support.

Posted 10 days ago

there is no management and tasks are not split up and i do more than others

Review from Admin Dept · Posted 19 days ago

Managers expectations are unrealistic. It's very disorganized. There are a lot of conflicting deadlines.

Review from Finance Dept · Posted a month ago

Too much stress related to workload and favoritism within the workplace. Hire another position or two due to addt'l workload with new clients. Don't play favorites with schedules, and follow their own statements as to said schedules, for all employees on the team, not just some.

Review from Finance Dept

I don't care. I am retiring, so I can get away from this.

Review from IT Dept

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Zenith American Solutions yet.
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Review Sentiment at Zenith American Solutions

82
82%
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18%
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