Zenith American Solutions Employee Reviews
Out of 1606 Zenith American Solutions employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping Zenith American Solutions improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Zenith American Solutions compared to all other departments at the company.
What does the leadership team need to get better at?
Being more familiar with the employees workload
Posted 22 days ago
Organization with programmers and their specific clients. National processes does not work with all clients in which Sr Vp's & VP's Operational Managers need to take accountability of understanding the clients and develop a plan instead of the employees as it is based on their own knowledge.
Review from Business Development Dept
Communication; team building; visibility; organization.
Reality check- a picture of what is going on in the office/department daily. EVERYONE is taking on more and more people's tasks as people are being let go. THE Breaking point is coming,.
COMMUNICATION. It feels like everything that is being done is a secret and nobody gets to know what it is except those in the higher positions.
Why do you feel undervalued and what would make you feel better about your compensation?
it just needs to be in line with other TPA's
Posted a day ago
As I understand the nature of the company, I find it hard to believe that we are paid the best we can be and that we have the best vacation time. I do not like the PTO ( vacation /sick time together). I would like to see sick time and vacation time .
Posted 19 days ago
DON'T FEEL I'M RECOGNIZED FOR THE EXCELLENT AND ACCURATE JOB I DO
Posted 19 days ago
do not feel im compensated enough based on assigned responsibilities and cost of living
Posted 19 days ago
A liveable wage for starting pay.
Posted 22 days ago
What do your coworkers need to improve and how could you work together better?
They need to do their job so I do not have to followup on everything
Posted a day ago
some of the coworkers are rough around the edges and take any type of feedback negatively. And some are just difficult to get along with, no matter what you say or do.
Posted 19 days ago
ITS HARD BECAUSE THIS JOB DOESN'T HAVE ALOT OF TEAM WORK ASSIGNMENTS- WHICH I WOULD LOVE AND FEEL MORE APART OF A TEAM
Posted 19 days ago
I work from home--I prefer to be on my own
Posted 22 days ago
they need to interact with each other more
What needs to change to make the company culture better?
The overall culture has improved. Changes in leadership and support staff has also improved efficiency and effectiveness. Morale has improved and the people on my team no longer dread coming into the office. Continued consistency and upholding standards will continue to help make it better.
Posted 23 days ago
To see the employees as people, who are struggling, to see their value without them having to basically beg to have their value seen. To pay them appropriately for their value. Allowing employees to feel like they can come to you in good faith without fear of unnecessary consequence
Better management, better pay, better benefits, better organization.
Review from Finance Dept
Prioritize efficiency and accuracy. Breakdown the silos and better communication.
Review from Finance Dept
moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.
Review from Admin Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Zenith American Solutions yet.
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What's going wrong and how can it be improved?
LIKE I SAID- MORALE ISN'T GREAT, DOESN'T FEEL LIKE A TEAM- LOTS OF NEGATIVITY.
Posted 19 days ago
Employees are not treated the same. Accountability.
Posted 22 days ago
Operation Leaders need to take ownership of learning each client in order to understand the programming needs to flow correctively. Leadership should create SOP's and not the employees in order to elevate errors based on self teachings.
Review from Business Development Dept
The Commute makes going to and from work a challenge. How this can be improves if we was able to be Hybrid or remote.
Too much work and not enough people to do it. No time to give counseling or consequences for poor work. Also can't afford to lose staff - even bad.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Zenith American Solutions yet.
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