Zenith American Solutions Employee Reviews

There doesn't seem to be a cohesive effort to make staff feel like they are part of a larger company.

Posted 7 days ago

I am proud to be a part of this company and business, no regrets. I feel that Zenith has treated me well and rewarded my performance overall. I realize that this a very tough and competitive business segment.

Posted 7 days ago

Working with competent managers and staff helps provide a good experience

Posted 8 days ago

My overall experience has been very positive. I feel supported, valued, and empowered to contribute, while working with talented colleagues who are committed to our clients and the company’s succes

Review from Business Development Dept · Posted 8 days ago

Overall it is positive. I wish we were more proactive vs reactive and take time rolling out new initiatives to ensure product and work flow quality is at peek performance. I also think ELT could use more input from floor. They are a valuable untapped resource.

Posted 9 days ago

The team respond to all questions and concerns in a timely manner.

Posted 2 days ago

They care but overall ZAS has a communication breakdown and staff are left lost and adrift. No one knows who is in charge of what or who to contact if issues. It doesn't seem like one company, just a collection of locations.

Posted 7 days ago

They are personable, flexible, practical and supportive in coordination with Operations in my experience. More so than prior leadership.

Posted 7 days ago

Easy to work with and approachable

Posted 8 days ago

Dedication and Teamwork, consistency and follow through.

Posted 8 days ago

Reality check- a picture of what is going on in the office/department daily. EVERYONE is taking on more and more people's tasks as people are being let go. THE Breaking point is coming,.

Posted 8 days ago

COMMUNICATION. It feels like everything that is being done is a secret and nobody gets to know what it is except those in the higher positions.

Posted 9 days ago

Learn how to speak, be team player, learn their job and not shift emails to others to do. Not assume, know your role as much as you say you do to others! Commucation, dedicatation! Currently i do not have any of this

Posted 9 days ago

When I 1st started, we had exposure to the CEO, there were all hands meetings. The only time we hear from her is post that her admin probably creates for all the holidays we observe. Seems we are losing more membership lives than we are gaining and creating RIFs at a crazy rate like I've never seen.

Posted 21 days ago

leadership team? too many leaders, not enough workers

Posted 23 days ago

the company Annity Match is great

Posted 2 days ago

The bonus is a valuable reward.

Posted 7 days ago

I believe that the pay is commensurate with the job overall.

Posted 7 days ago

Receiving our yearly merit increases

Posted 8 days ago

decline to answer this question

Review from Business Development Dept · Posted 8 days ago

A company that makes logical person related goals in order to accomplish the Administrative tasks expected. IE, changing platforms before know all of the implications, reorganizing departments without proper staff in place, deciding to close offices before know anything about the impact.

Posted 8 days ago

That we only get 2% raises or 2.9% merit raises. One gets a similar raise of someone who does not work as hard. Have to switch positions to make more money. People who recently come into the company make more money than the employees who have been here for many years.

Posted 8 days ago

I was promised something by the company, that if I could make the impossible happen with a client, I could expect XYZ. I delivered and the outcome I was promised never came. My admin who works remote was denied an internet stipend because she does not live in King County, rather one county over.

Posted 9 days ago

We constantly have to clean up messes others make.

Posted 9 days ago

Merit raises does not even cover cost of living. Working 7 days a week sometimes jist to keep ahead, not being reconginzed or even compensated makes you want to work less. I stay due to dedicatation, my clients and members

Posted 9 days ago

My Team truly cares about our participants

Posted 2 days ago

Everyone is there to lend a helping hand with questions or concerns.

Posted 5 days ago

Their knowledge and drive to do well.

Posted 7 days ago

Customer focus, honesty, practical experience with this complicated and esoteric business.

Posted 7 days ago

Everyone works together for the benefit of the client

Posted 8 days ago

some people have reached their skill ceiling or critical thinking ceiling. don't hire people who bang their head on the ceiling by getting out of bed. there's no room for improvement. hence why reduce is the first R in Reduce Reuse Recycle. Some coworkers need to learn what accountability is.

Posted 21 days ago

Some co-workers need to improve on just being friendly and courteous that includes members of the management team. We don't have to be friends but as a team we should at least be friendly.

Posted 22 days ago

There is so much history between all my coworkers that when I started it felt like I had to choose a side. One of the most outspoken members of the team just retired and she did not want to celebrate at work because she did not want everyone to attend. Very toxic environment.

Posted 23 days ago

This applies to individuals that have been with the company or over 5 years. Respect their co-works especially the leads in the department.

Communication is key. Taking notes when needed.

Every new hire brings positive change to the previous culture.

Posted 7 days ago

I really enjoy working with my Regional President and many of my colleagues. I appreciate the flexibility that we are given overall.

Posted 7 days ago

Everyone supports each other and work well together, no matter what department they work in

Posted 8 days ago

The support each individual brings in to the office each day.

Posted 8 days ago

The culture is collaborative, supportive, and focused on serving clients well. People are approachable, willing to share expertise, and committed to working together to solve problems and deliver results.

Review from Business Development Dept · Posted 8 days ago

To see the employees as people, who are struggling, to see their value without them having to basically beg to have their value seen. To pay them appropriately for their value. Allowing employees to feel like they can come to you in good faith without fear of unnecessary consequence

Better management, better pay, better benefits, better organization.

Review from Finance Dept

Prioritize efficiency and accuracy. Breakdown the silos and better communication.

Review from Finance Dept

moral needs to be up. too many cliques. lots of negativity from team leads or higher ups.

Review from Admin Dept

There is no culture. It needs a culture.

Review from Customer Success Dept

I had a chance to not only tell them about what I can do for Zenith, but I also was able to get a good picture of the organization and understand how I would fit within the organization.

Review from Operations Dept

Very positive "vibes" and my questions were answered honestly

Review from Operations Dept

The questions regarding future state Zenith.

Review from Operations Dept

Transparency and the ability to speak with muliple people

Review from Business Development Dept

The interview process was interactive and the interviews were very engaged.

Review from IT Dept

Learning new things to help continue to grow in this company.

Posted 5 days ago

Collaboration to get projects done.

Posted 7 days ago

Helping our members and clients

Posted 8 days ago

Helping others and resolving issues.

Posted 8 days ago

Building strong relationships, collaborating with talented colleagues, and helping the company grow by creating solutions that deliver meaningful value to our clients.

Review from Business Development Dept · Posted 8 days ago

I do think that things may slowly be improving, but I feel that we have been set up to fail by prior leadership, especially operations leadership. Lack of training, lack of accountability in Operations, often poor communications, lack of customer focus.

Posted 7 days ago

Take a serious look at work culture, expectations and work to align with employees.

Posted 8 days ago

We don't know from one day to the next if our office will be open next month, let alone next week. The work is being sent to other offices where they know nothing of our clients and how our office does the work, things are being messed up and it feels like they are using that to shut us down.

Posted 9 days ago

Compqny hires just to fill seats, training lacks, and management is cluessless

Posted 9 days ago

Too much thrown at staff at once. BIG projects, massive layoffs. Broken technology being implemented. Stakeholders unaware or uninterested in anything but bottom line

Posted 22 days ago