A
86/100
Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Zenith American Solutions Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
We help each other out when needed.
Posted 15 days ago
They see me as a person and they want me to succeed just as much as I want them to succeed. They recognize my achievements and celebrate them when I feel overlooked and un-important.
Posted 16 days ago
I have some of the best coworkers. They are helpful and caring.
Posted 16 days ago
We ARE A TEAM! We work well together.
Posted 16 days ago
My team is tenured and they truly care about doing a good job. They are willing to learn. Sometimes it's hard to effect change, but I've created a safe atmosphere to help them understand why change, plus better, more efficient processes in addition to higher productivity levels are needed.
Posted 16 days ago
I actually do not enjoy the other member on my team, I do enjoy other people in the office, and old team members I used to work with.
Posted 16 days ago
Our ability to communicate and our ability to adapt
Posted 16 days ago
Availability, support and guidance. We all need to have a team to help work through items and provide support. I feel I have that here.
Everyone is helpful and nice
the best thing about our team is that we work together and communicate well with one another
We have been through a lot and this group works themselves too hard and we are trying to turn the tide to be ready for fall influx of business and renewals. Small team, so when illness/vacations, etc. hit, we get hit hard.
We always work well together
They are kind, good, funny and caring and always wanting to help out. Good people I enjoy working with.
What stands out most about my team is their ability to quickly grasp priorities and act decisively. They also have a strong understanding of both business objectives and client needs, enabling them to consistently deliver effective outcomes.
I like the camaraderie of working next to my office mates on the hallway. While we don't work on the same accounts, it is helpful to be able to compare notes etc.
Partnership, collaborative, creative thinkers, dedicated, team oriented and always will to help.
My team are all helpful
varying levels of knowledge, able to keep each other involved
The bond we share, not only are we a tight knit group, I am confident that if I run into a challenge they will have my back. They also celebrate the wins with me!
They are all open with one another and in constant communication.
What do your coworkers need to improve and how could you work together better?
This applies to individuals that have been with the company or over 5 years. Respect their co-works especially the leads in the department.
Posted 16 days ago
Communication is key. Taking notes when needed.
Follow thru of tasks assigned
I think better training would help coworkers.
Responding to communications promptly. Complete their tasks that they are responsible to do.
Everyone needs to be more cohesive and work together as one team.
coworkers are rude and uncaring
Review from Admin Dept
Collaboration, engagement, maintain respect towards each other. leadership should be aware of the way their email tones come across. We could work together if we engaged and discussed more about steps/plans changes etc
Review from Customer Support Dept
Our leaders do no encourage group chats but rather took that away. I work from home so do not know my coworkers
Review from Customer Support Dept
Well for starter, education and clarification on job description is a big one. A lot of people, including myself, who do not know the job to the fullest extent. We only know what we are taught and are learning as problem come about. There should be more of a flow and procedures to follow.
Review from Admin Dept
its not a team atmosphere, lots of gossipy and whispers and closed doors. communication needs to be better.
Review from Admin Dept
I haven't been part of a team. I have a manager who hasn't been present, and managers of other teams who I need to work with. Only one of them has proven to be helfpul to me in the past 4 years. I've essentially been in a silo for my four years at Zenith.
Review from Customer Success Dept
We need to have occasional department meetings to talk about standards and communication. The right hand doesn't know what the left hand is doing here. Also, coworkers should work from home when they are sick or display sick symptoms.
Review from Finance Dept
I'm a 42 year old male and I don't work with any of my peers which is a bummer, so i have no friends at work. No one takes ownership it seems.
Review from Operations Dept
They should stop gossiping and talking. They should do their own work and stop saying that they don't know how to do something or they don't know what to do. Especially people who have been with the company over 20 years, they do not want to answer Mgr questions or add input, they put on others.
Review from Admin Dept
They whine instead of working as a team. We are all so stretched thin that no one cares about anything but their own success, but that is impossible to attain.
Review from Admin Dept
Talking to me on the work
Review from Customer Support Dept
They are not personable. The morale is terrible.
Review from Finance Dept
They should care about what they do and the clients they work with.
Review from Finance Dept
My comments are attributable to outside of my team. I think the culture has stifled people over the years from speaking up and making change because it was not historically welcomed from what I understand.
Review from Operations Dept
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