American Airlines Claimed Company

EMPLOYEE PARTICIPANTS: 666

TOTAL RATINGS: 5373

TSA

EMPLOYEE PARTICIPANTS: 96

TOTAL RATINGS: 774

American Airlines vs TSA

Compare American Airlines versus TSA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 666 employees and customers of American Airlines and 96 employees and customers of TSA.

American Airlines

American Airlines's brand is ranked #138 in the list of Global Top 1000 Brands, as rated by customers of American Airlines. Their current market cap is $11.95B.

TSA

TSA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TSA.

3.4/5

Product Quality

3.1/5

3.4/5

Pricing

2.8/5

3.4/5

Customer Service

2.9/5

NPS Score

48%	Promoters
17%	Passive
35%	Detractors

Net Promoter Score
Winner by 29

-16

NPS Score

36%	Promoters
12%	Passive
52%	Detractors

See how American Airlines compares to its competitors

See how TSA compares to its competitors

CLEAR (clearme.com)

Delta Air Lines

United Airlines

Department of Homeland Security

Working at American Airlines vs Working at TSA

64 / 100

CEO Rating
Winner by 2%

Tim Mays

62 / 100

CEO Rating

American Airlines

American Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

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TSA

Employees at TSA rate their CEO, Tim Mays, 62/100. This score is 2% lower than the scores of American Airlines' CEO, Robert Isom. Employees in the Operations department rate Tim Mays the highest.

CEO Score 64

CEO Score

CEO Score 62

Overall Culture 62

Overall Culture

Overall Culture 57

-4

eNPS

-12

Gender Score 65

Gender Score

Gender Score 55

Diversity Score 63

Diversity Score

Diversity Score 55

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 60

Professional Dev. 42

Professional Dev.

Professional Dev. 64

Overall Culture at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Overall Culture a 62/100, with Marketing and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

TSA

Employees at TSA rate their Overall Culture a /100, with Operations as the department that rate their experience the highest.

American Airlines62
TSA

Employee Net Promoter Score at American Airlines vs TSA

-4

eNPS

American Airlines

192 Promoters 39%

87 Passives 18%

210 Detractors 43%

Employee Net Promoter Score
Winner by 8%

-12

eNPS

TSA

26 Promoters 34%

15 Passives 20%

35 Detractors 46%

American Airlines-4
TSA

Gender Score at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Gender Score a 65/100, with IT and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

/ 100

TSA

Employees at TSA rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

American Airlines65
TSA

Diversity Score at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Diversity Score a 63/100, with IT and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

/ 100

TSA

Employees at TSA rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

American Airlines63
TSA

Perk and Benefits Score at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Perk and Benefits Score a 67/100, with IT and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

/ 100

TSA

Employees at TSA rate their Perk and Benefits Score a /100, with Operations as the department that rate their experience the highest.

American Airlines67
TSA

Professional Development Score at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Professional Development Score a 42/100, with IT and Customer Support as the two departments that rate their experience the highest.

/ 100

TSA

Employees at TSA rate their Professional Development Score a /100.

Professional Development Score
Winner by 22%

American Airlines41
TSA

Leadership Culture Ratings vs TSA

American Airlines

59 / 100

Leadership Culture Ratings vs TSA
Winner by 1%

TSA

58 / 100

American Airlines rates % higher than TSA on Leadership Culture Ratings vs TSA Ratings based on looking at 1417 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

American Airlines59
TSA

Compensation Culture Ratings vs TSA

American Airlines

59 / 100

Compensation Culture Ratings vs TSA
Winner by 11%

TSA

48 / 100

American Airlines rates % higher than TSA on Compensation Culture Ratings vs TSA Ratings based on looking at 918 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

American Airlines59
TSA

Team Culture Ratings vs TSA

American Airlines rates % lower than TSA on Team Culture Ratings vs TSA Ratings based on looking at 784 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

American Airlines64
TSA

Environment Culture Ratings vs TSA

American Airlines

64 / 100

Environment Culture Ratings vs TSA
Winner by 3%

TSA

61 / 100

American Airlines rates % higher than TSA on Environment Culture Ratings vs TSA Ratings based on looking at 746 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Do you have a close friend at work?".

American Airlines64
TSA

Sentiment Culture Ratings vs TSA

American Airlines

65 / 100

Sentiment Culture Ratings vs TSA
Winner by 8%

TSA

57 / 100

American Airlines rates % higher than TSA on Sentiment Culture Ratings vs TSA Ratings based on looking at 1154 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "How confident are you about the future success of your company?".

American Airlines65
TSA