American Airlines Claimed Company

EMPLOYEE PARTICIPANTS: 673

TOTAL RATINGS: 5419

TSA

EMPLOYEE PARTICIPANTS: 98

TOTAL RATINGS: 779

American Airlines vs TSA

Compare American Airlines versus TSA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 673 employees and customers of American Airlines and 98 employees and customers of TSA.

American Airlines

American Airlines's brand is ranked #138 in the list of Global Top 1000 Brands, as rated by customers of American Airlines. Their current market cap is $11.95B.

TSA

TSA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TSA.

3.4/5

Product Quality

3.1/5

3.4/5

Pricing

2.8/5

3.4/5

Customer Service

2.9/5

NPS Score

48%	Promoters
16%	Passive
36%	Detractors

Net Promoter Score
Winner by 26

-14

NPS Score

37%	Promoters
12%	Passive
51%	Detractors

See how American Airlines compares to its competitors

See how TSA compares to its competitors

CLEAR (clearme.com)

Delta Air Lines

United Airlines

Department of Homeland Security

Working at American Airlines vs Working at TSA

64 / 100

CEO Rating
Winner by 2%

Tim Mays

62 / 100

CEO Rating

American Airlines

American Airlines doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

TSA

Employees at TSA rate their CEO, Tim Mays, 62/100. This score is 2% lower than the scores of American Airlines' CEO, Robert Isom. Employees in the Operations department rate Tim Mays the highest.

CEO Score 64

CEO Score

CEO Score 62

Overall Culture 62

Overall Culture

Overall Culture 57

-4

eNPS

-11

Gender Score 65

Gender Score

Gender Score 55

Diversity Score 63

Diversity Score

Diversity Score 55

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 60

Professional Dev. 42

Professional Dev.

Professional Dev. 64

Overall Culture at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Overall Culture a 62/100, with Marketing and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

TSA

Employees at TSA rate their Overall Culture a /100, with Operations as the department that rate their experience the highest.

American Airlines62
TSA

Employee Net Promoter Score at American Airlines vs TSA

-4

eNPS

American Airlines

195 Promoters 39%

88 Passives 18%

211 Detractors 43%

Employee Net Promoter Score
Winner by 7%

-11

eNPS

TSA

27 Promoters 35%

15 Passives 19%

36 Detractors 46%

American Airlines-4
TSA-12

Gender Score at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Gender Score a 65/100, with IT and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

/ 100

TSA

Employees at TSA rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

American Airlines65
TSA

Diversity Score at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Diversity Score a 63/100, with IT and Admin as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

/ 100

TSA

Employees at TSA rate their Diversity Score a /100, with Operations as the department that rate their experience the highest.

American Airlines63
TSA

Perk and Benefits Score at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Perk and Benefits Score a 67/100, with IT and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

/ 100

TSA

Employees at TSA rate their Perk and Benefits Score a /100, with Operations as the department that rate their experience the highest.

American Airlines67
TSA

Professional Development Score at American Airlines vs TSA

/ 100

American Airlines

Employees at American Airlines rate their Professional Development Score a 42/100, with IT and Customer Support as the two departments that rate their experience the highest.

/ 100

TSA

Employees at TSA rate their Professional Development Score a /100.

Professional Development Score
Winner by 22%

American Airlines41
TSA

Leadership Culture Ratings vs TSA

American Airlines

59 / 100

Leadership Culture Ratings vs TSA
Winner by 1%

TSA

58 / 100

American Airlines rates % higher than TSA on Leadership Culture Ratings vs TSA Ratings based on looking at 1433 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "How would you rate your CEO?".

American Airlines59
TSA58

Compensation Culture Ratings vs TSA

American Airlines

59 / 100

Compensation Culture Ratings vs TSA
Winner by 11%

TSA

48 / 100

American Airlines rates % higher than TSA on Compensation Culture Ratings vs TSA Ratings based on looking at 921 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

American Airlines59
TSA

Team Culture Ratings vs TSA

American Airlines rates % lower than TSA on Team Culture Ratings vs TSA Ratings based on looking at 787 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

American Airlines65
TSA

Environment Culture Ratings vs TSA

American Airlines

64 / 100

Environment Culture Ratings vs TSA
Winner by 3%

TSA

61 / 100

American Airlines rates % higher than TSA on Environment Culture Ratings vs TSA Ratings based on looking at 749 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What is most positive about the culture and environment at your company?".

American Airlines64
TSA

Sentiment Culture Ratings vs TSA

American Airlines

65 / 100

Sentiment Culture Ratings vs TSA
Winner by 7%

TSA

58 / 100

American Airlines rates % higher than TSA on Sentiment Culture Ratings vs TSA Ratings based on looking at 1164 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What makes you most happy at work?".

American Airlines65
TSA