EMPLOYEE PARTICIPANTS: 98

TOTAL RATINGS: 779

EMPLOYEE PARTICIPANTS: 606

TOTAL RATINGS: 4885

TSA vs United Airlines

Compare TSA versus United Airlines for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 98 employees and customers of TSA and 606 employees and customers of United Airlines.

TSA

TSA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of TSA.

United Airlines

United Airlines's brand is ranked #144 in the list of Global Top 1000 Brands, as rated by customers of United Airlines. Their current market cap is $18.71B.

3.1/5

Product Quality

3.2/5

2.8/5

Pricing

3.1/5

2.9/5

Customer Service

3.1/5

-14

NPS Score

37%	Promoters
12%	Passive
51%	Detractors

NPS Score

44%	Promoters
15%	Passive
41%	Detractors

Net Promoter Score
Winner by 17

See how TSA compares to its competitors

American Airlines

CLEAR (clearme.com)

Delta Air Lines

Department of Homeland Security

See how United Airlines compares to its competitors

Working at TSA vs Working at United Airlines

62 / 100

CEO Rating

Scott Kirby

68 / 100

CEO Rating
Winner by 6%

TSA

TSA doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

United Airlines

Employees at United Airlines rate their CEO, Scott Kirby, 68/100. This score is 6% higher than the scores of TSA's CEO, Tim Mays. Employees in the IT and Sales departments rate Scott Kirby the highest.

CEO Score 62

CEO Score

CEO Score 68

Overall Culture 57

Overall Culture

Overall Culture 66

-11

eNPS

Gender Score 55

Gender Score

Gender Score 65

Diversity Score 55

Diversity Score

Diversity Score 63

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 66

Professional Dev. 64

Professional Dev.

Professional Dev. 51

Overall Culture at TSA vs United Airlines

/ 100

TSA

Employees at TSA rate their Overall Culture a 57/100, with Operations as the department that rate their experience the highest.

/ 100

United Airlines

Employees at United Airlines rate their Overall Culture a /100, with IT and Operations as the two departments that rate their experience the highest.

Overall Culture
Winner by 9%

TSA
United Airlines66

Employee Net Promoter Score at TSA vs United Airlines

-11

eNPS

TSA

27 Promoters 35%

15 Passives 19%

36 Detractors 46%

eNPS

United Airlines

195 Promoters 45%

81 Passives 19%

158 Detractors 36%

Employee Net Promoter Score
Winner by %

TSA
United Airlines7

Gender Score at TSA vs United Airlines

/ 100

TSA

Employees at TSA rate their Gender Score a 55/100, with Operations as the department that rate their experience the highest.

/ 100

United Airlines

Employees at United Airlines rate their Gender Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Gender Score
Winner by 10%

TSA55
United Airlines

Diversity Score at TSA vs United Airlines

/ 100

TSA

Employees at TSA rate their Diversity Score a 55/100, with Operations as the department that rate their experience the highest.

/ 100

United Airlines

Employees at United Airlines rate their Diversity Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

TSA
United Airlines63

Perk and Benefits Score at TSA vs United Airlines

/ 100

TSA

Employees at TSA rate their Perk and Benefits Score a 60/100, with Operations as the department that rate their experience the highest.

/ 100

United Airlines

Employees at United Airlines rate their Perk and Benefits Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

TSA
United Airlines66

Professional Development Score at TSA vs United Airlines

/ 100

TSA

Employees at TSA rate their Professional Development Score a 64/100.

Professional Development Score
Winner by 13%

/ 100

United Airlines

Employees at United Airlines rate their Professional Development Score a /100, with IT and Engineering as the two departments that rate their experience the highest.

TSA
United Airlines51

Leadership Culture Ratings vs United Airlines

TSA rates % lower than United Airlines on Leadership Culture Ratings vs United Airlines Ratings based on looking at 1371 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How often do you get valuable feedback on how to improve at work?".

TSA
United Airlines65

Compensation Culture Ratings vs United Airlines

TSA rates % lower than United Airlines on Compensation Culture Ratings vs United Airlines Ratings based on looking at 841 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

TSA
United Airlines63

Team Culture Ratings vs United Airlines

TSA rates % lower than United Airlines on Team Culture Ratings vs United Airlines Ratings based on looking at 706 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

TSA
United Airlines69

Environment Culture Ratings vs United Airlines

TSA rates % lower than United Airlines on Environment Culture Ratings vs United Airlines Ratings based on looking at 686 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "What needs to change to make the company culture better?".

TSA
United Airlines67

Sentiment Culture Ratings vs United Airlines

TSA rates % lower than United Airlines on Sentiment Culture Ratings vs United Airlines Ratings based on looking at 1057 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

TSA
United Airlines71