Appian Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 505

TOTAL RATINGS: 13995

ServiceNow Claimed Company

EMPLOYEE PARTICIPANTS: 508

TOTAL RATINGS: 4385

Appian vs ServiceNow

Compare Appian versus ServiceNow for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 505 employees and customers of Appian and 508 employees and customers of ServiceNow.

Appian

Appian's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Appian. Their current market cap is $7.95B.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.

3.9/5

Product Quality

4.2/5

3.8/5

Pricing

4.1/5

3.8/5

Customer Service

4.1/5

NPS Score

59%	Promoters
23%	Passive
18%	Detractors

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 3

See how Appian compares to its competitors

Working at Appian vs Working at ServiceNow

84 / 100

CEO Rating

Bill McDermott

87 / 100

CEO Rating
Winner by 3%

Appian

Appian doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

ServiceNow

Employees at ServiceNow rate their CEO, Bill McDermott, 87/100. This score is 3% higher than the scores of Appian's CEO, Matt Calkins. Employees in the Finance and Sales departments rate Bill McDermott the highest.

CEO Score 84

CEO Score

CEO Score 87

Overall Culture 85

Overall Culture

Overall Culture 80

eNPS

Gender Score 87

Gender Score

Gender Score 82

Diversity Score 84

Diversity Score

Diversity Score 69

Perk And Benefits 84

Perk And Benefits

Perk And Benefits 84

Professional Dev. 81

Professional Dev.

Professional Dev. 58

Overall Culture at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Overall Culture a 85/100, with Business Development and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

ServiceNow

Employees at ServiceNow rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Appian85
ServiceNow

Employee Net Promoter Score at Appian vs ServiceNow

eNPS

Appian

336 Promoters 66%

119 Passives 24%

48 Detractors 10%

Employee Net Promoter Score
Winner by 18%

eNPS

ServiceNow

239 Promoters 59%

79 Passives 20%

82 Detractors 21%

Appian56
ServiceNow

Gender Score at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Gender Score a 87/100, with Business Development and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

/ 100

ServiceNow

Employees at ServiceNow rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Appian87
ServiceNow

Diversity Score at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Diversity Score a 84/100, with IT and Legal as the two departments that rate their experience the highest.

Diversity Score
Winner by 15%

/ 100

ServiceNow

Employees at ServiceNow rate their Diversity Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

Appian84
ServiceNow

Perk and Benefits Score at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Perk and Benefits Score a 84/100, with Finance and Legal as the two departments that rate their experience the highest.

Tied

/ 100

ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Tied

Appian84
ServiceNow

Professional Development Score at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Professional Development Score a 81/100, with Customer Support and Legal as the two departments that rate their experience the highest.

Professional Development Score
Winner by 23%

/ 100

ServiceNow

Employees at ServiceNow rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Appian81
ServiceNow

Leadership Culture Ratings vs ServiceNow

Appian

88 / 100

Leadership Culture Ratings vs ServiceNow
Winner by 5%

ServiceNow

83 / 100

Appian rates % higher than ServiceNow on Leadership Culture Ratings vs ServiceNow Ratings based on looking at 4790 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Are your company's goals clear, and are you invested in them?".

Appian88
ServiceNow

Compensation Culture Ratings vs ServiceNow

Appian

87 / 100

Compensation Culture Ratings vs ServiceNow
Winner by 8%

ServiceNow

79 / 100

Appian rates % higher than ServiceNow on Compensation Culture Ratings vs ServiceNow Ratings based on looking at 1737 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "How often do you get a raise?".

Appian87
ServiceNow

Team Culture Ratings vs ServiceNow

Appian

94 / 100

Team Culture Ratings vs ServiceNow
Winner by 12%

ServiceNow

82 / 100

Appian rates % higher than ServiceNow on Team Culture Ratings vs ServiceNow Ratings based on looking at 1619 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

Appian94
ServiceNow

Environment Culture Ratings vs ServiceNow

Appian

77 / 100

Environment Culture Ratings vs ServiceNow
Winner by 2%

ServiceNow

75 / 100

Appian rates % higher than ServiceNow on Environment Culture Ratings vs ServiceNow Ratings based on looking at 2905 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "What needs to change to make the company culture better?".

Appian77
ServiceNow

Sentiment Culture Ratings vs ServiceNow

Appian

85 / 100

Sentiment Culture Ratings vs ServiceNow
Winner by 2%

ServiceNow

83 / 100

Appian rates % higher than ServiceNow on Sentiment Culture Ratings vs ServiceNow Ratings based on looking at 2255 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What do you like best about your company?".

Appian85
ServiceNow