Appian Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 557

TOTAL RATINGS: 15509

ServiceNow Claimed Company

EMPLOYEE PARTICIPANTS: 517

TOTAL RATINGS: 4441

Appian vs ServiceNow

Compare Appian versus ServiceNow for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 557 employees and customers of Appian and 517 employees and customers of ServiceNow.

Appian

Appian's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Appian. Their current market cap is $7.95B.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.

3.9/5

Product Quality

4.2/5

3.8/5

Pricing

4.1/5

3.8/5

Customer Service

4.1/5

NPS Score

59%	Promoters
23%	Passive
18%	Detractors

NPS Score

63%	Promoters
18%	Passive
19%	Detractors

Net Promoter Score
Winner by 3

See how Appian compares to its competitors

See how ServiceNow compares to its competitors

Working at Appian vs Working at ServiceNow

84 / 100

CEO Rating

Bill McDermott

87 / 100

CEO Rating
Winner by 3%

Appian

Appian doesn't have enough ratings to calculate the Team Culture Ratings.

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ServiceNow

Employees at ServiceNow rate their CEO, Bill McDermott, 87/100. This score is 3% higher than the scores of Appian's CEO, Matt Calkins. Employees in the Finance and Sales departments rate Bill McDermott the highest.

CEO Score 84

CEO Score

CEO Score 87

Overall Culture 85

Overall Culture

Overall Culture 80

eNPS

Gender Score 86

Gender Score

Gender Score 79

Diversity Score 84

Diversity Score

Diversity Score 68

Perk And Benefits 84

Perk And Benefits

Perk And Benefits 84

Professional Dev. 80

Professional Dev.

Professional Dev. 58

Overall Culture at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Overall Culture a 85/100, with Customer Support and Legal as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

/ 100

ServiceNow

Employees at ServiceNow rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Appian85
ServiceNow

Employee Net Promoter Score at Appian vs ServiceNow

eNPS

Appian

364 Promoters 66%

135 Passives 24%

56 Detractors 10%

Employee Net Promoter Score
Winner by 18%

eNPS

ServiceNow

240 Promoters 59%

81 Passives 20%

85 Detractors 21%

Appian55
ServiceNow

Gender Score at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Gender Score a 86/100, with Business Development and Operations as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

/ 100

ServiceNow

Employees at ServiceNow rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Appian86
ServiceNow

Diversity Score at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Diversity Score a 84/100, with IT and Legal as the two departments that rate their experience the highest.

Diversity Score
Winner by 16%

/ 100

ServiceNow

Employees at ServiceNow rate their Diversity Score a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Appian84
ServiceNow

Perk and Benefits Score at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Perk and Benefits Score a 84/100, with IT and Legal as the two departments that rate their experience the highest.

Tied

/ 100

ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Tied

Appian84
ServiceNow

Professional Development Score at Appian vs ServiceNow

/ 100

Appian

Employees at Appian rate their Professional Development Score a 80/100, with Customer Support and Legal as the two departments that rate their experience the highest.

Professional Development Score
Winner by 22%

/ 100

ServiceNow

Employees at ServiceNow rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Appian80
ServiceNow

Leadership Culture Ratings vs ServiceNow

Appian

87 / 100

Leadership Culture Ratings vs ServiceNow
Winner by 5%

ServiceNow

82 / 100

Appian rates % higher than ServiceNow on Leadership Culture Ratings vs ServiceNow Ratings based on looking at 5222 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your company invested in your career growth?" and "What do you like best about the leadership team?".

Appian87
ServiceNow

Compensation Culture Ratings vs ServiceNow

Appian

87 / 100

Compensation Culture Ratings vs ServiceNow
Winner by 8%

ServiceNow

79 / 100

Appian rates % higher than ServiceNow on Compensation Culture Ratings vs ServiceNow Ratings based on looking at 1847 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Appian87
ServiceNow

Team Culture Ratings vs ServiceNow

Appian

93 / 100

Team Culture Ratings vs ServiceNow
Winner by 11%

ServiceNow

82 / 100

Appian rates % higher than ServiceNow on Team Culture Ratings vs ServiceNow Ratings based on looking at 1729 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate the quality of your coworkers?".

Appian94
ServiceNow

Environment Culture Ratings vs ServiceNow

Appian

77 / 100

Environment Culture Ratings vs ServiceNow
Winner by 2%

ServiceNow

75 / 100

Appian rates % higher than ServiceNow on Environment Culture Ratings vs ServiceNow Ratings based on looking at 3173 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "Do you have a close friend at work?".

Appian77
ServiceNow

Sentiment Culture Ratings vs ServiceNow

Appian

85 / 100

Sentiment Culture Ratings vs ServiceNow
Winner by 3%

ServiceNow

82 / 100

Appian rates % higher than ServiceNow on Sentiment Culture Ratings vs ServiceNow Ratings based on looking at 2421 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Appian85
ServiceNow