21
NPS Score
VS
Capital Group Claimed Company
- EMPLOYEE
PARTICIPANTS - 197
- TOTAL
RATINGS
Fidelity Bank
- EMPLOYEE
PARTICIPANTS - 6
- TOTAL
RATINGS
Capital Group vs Fidelity Bank
Compare Capital Group versus Fidelity Bank for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 197 employees and customers of Capital Group and 6 employees and customers of Fidelity Bank.
Capital Group
Capital Group's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Capital Group.
Fidelity Bank
Fidelity Bank's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Fidelity Bank.
3.8/5
Product Quality
4.1/5
3.9/5
Pricing
3.3/5
4/5
Customer Service
3.9/5
| 57% | Promoters |
|---|---|
| 7% | Passive |
| 36% | Detractors |
37
NPS Score
| 62% | Promoters |
|---|---|
| 13% | Passive |
| 25% | Detractors |
Net Promoter Score
Winner by 16
See how Capital Group compares to its competitors
Working at Capital Group vs Working at Fidelity Bank
82 / 100
Tied
82 / 100
Tied
Capital Group
Capital Group doesn't have enough ratings to calculate the Team Culture Ratings.
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Fidelity Bank
Employees at Fidelity Bank rate their CEO, Reginald Ihejiahi, 82/100. This score is 0% lower than the scores of Capital Group's CEO, Tim Armour.