ContactPoint360 vs Sykes Enterprises | Comparably
Comparably
Profile Image
VS
Profile Image
ContactPoint360 Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
996
TOTAL
RATINGS
28810
Sykes Enterprises Claimed Company
EMPLOYEE
PARTICIPANTS
420
TOTAL
RATINGS
4792

ContactPoint360 vs Sykes Enterprises

Compare ContactPoint360 versus Sykes Enterprises for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 996 employees and customers of ContactPoint360 and 420 employees and customers of Sykes Enterprises.

ContactPoint360

ContactPoint360's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ContactPoint360.

Sykes Enterprises

Sykes Enterprises's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Sykes Enterprises. Their current valuation is $2.15B.

4.1/5
Product Quality
3.2/5
4.1/5
Pricing
3.4/5
4.1/5
Customer Service
3.5/5
50
NPS Score
75%Promoters
0%Passive
25%Detractors

Net Promoter Score
Winner by 41

9
NPS Score
50%Promoters
9%Passive
41%Detractors

See how ContactPoint360 compares to its competitors

TaskUs
Concentrix
VXI Global Solutions
Sutherland Global Services
TP
IntouchCX
Alorica
Hinduja Global Solutions
Bill Gosling Outsourcing

See how Sykes Enterprises compares to its competitors

Concentrix
TTEC
TP
Alorica
Startek

Working at ContactPoint360 vs Working at Sykes Enterprises

Asad Mirza ContactPoint360 CEO
90 / 100

CEO Rating
Winner by 23%

Laurent Uberti Sykes Enterprises' CEO
Laurent Uberti
67 / 100

CEO Rating

ContactPoint360

ContactPoint360 doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Sykes Enterprises

Employees at Sykes Enterprises rate their CEO, Laurent Uberti, 67/100. This score is 23% lower than the scores of ContactPoint360 CEO, Asad Mirza. Employees in the Communications and HR departments rate Laurent Uberti the highest.

CEO Score 90
CEO Score
CEO Score 67
Overall Culture 82
Overall Culture
Overall Culture 67
49
eNPS
-1
Gender Score 84
Gender Score
Gender Score 70
Diversity Score 83
Diversity Score
Diversity Score 69
Perk And Benefits 67
Perk And Benefits
Perk And Benefits 59
Professional Dev. 85
Professional Dev.
Professional Dev. 71

Overall Culture at ContactPoint360 vs Sykes Enterprises

82
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Overall Culture a 82/100, with Business Development and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 15%

67
/ 100
Sykes Enterprises

Employees at Sykes Enterprises rate their Overall Culture a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • ContactPoint36082
  • Sykes Enterprises

Employee Net Promoter Score at ContactPoint360 vs Sykes Enterprises

49
eNPS
ContactPoint360
626 Promoters 63%
231 Passives 23%
139 Detractors 14%

Employee Net Promoter Score
Winner by 50%

-1
eNPS
Sykes Enterprises
148 Promoters 42%
53 Passives 15%
149 Detractors 43%
  • ContactPoint36048
  • Sykes Enterprises

Gender Score at ContactPoint360 vs Sykes Enterprises

84
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Gender Score a 84/100, with Business Development and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 14%

70
/ 100
Sykes Enterprises

Employees at Sykes Enterprises rate their Gender Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • ContactPoint36084
  • Sykes Enterprises

Diversity Score at ContactPoint360 vs Sykes Enterprises

83
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Diversity Score a 83/100, with Business Development and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 14%

69
/ 100
Sykes Enterprises

Employees at Sykes Enterprises rate their Diversity Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.

  • ContactPoint36083
  • Sykes Enterprises

Perk and Benefits Score at ContactPoint360 vs Sykes Enterprises

67
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Perk and Benefits Score a 67/100, with Design and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

59
/ 100
Sykes Enterprises

Employees at Sykes Enterprises rate their Perk and Benefits Score a /100, with Communications and Marketing as the two departments that rate their experience the highest.

  • ContactPoint36067
  • Sykes Enterprises

Professional Development Score at ContactPoint360 vs Sykes Enterprises

85
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Professional Development Score a 85/100, with Business Development and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 14%

71
/ 100
Sykes Enterprises

Employees at Sykes Enterprises rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

  • ContactPoint36085
  • Sykes Enterprises

Leadership Culture Ratings vs Sykes Enterprises

ContactPoint360
89 / 100

Leadership Culture Ratings vs Sykes Enterprises
Winner by 23%

Sykes Enterprises
66 / 100

ContactPoint360 rates % higher than Sykes Enterprises on Leadership Culture Ratings vs Sykes Enterprises Ratings based on looking at 8956 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "How would you rate your executive team?".

  • ContactPoint36089
  • Sykes Enterprises

Compensation Culture Ratings vs Sykes Enterprises

ContactPoint360
67 / 100

Compensation Culture Ratings vs Sykes Enterprises
Winner by 11%

Sykes Enterprises
56 / 100

ContactPoint360 rates % higher than Sykes Enterprises on Compensation Culture Ratings vs Sykes Enterprises Ratings based on looking at 2747 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

  • ContactPoint36067
  • Sykes Enterprises

Team Culture Ratings vs Sykes Enterprises

ContactPoint360
91 / 100

Team Culture Ratings vs Sykes Enterprises
Winner by 18%

Sykes Enterprises
73 / 100

ContactPoint360 rates % higher than Sykes Enterprises on Team Culture Ratings vs Sykes Enterprises Ratings based on looking at 2687 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Are your company's meetings effective?".

  • ContactPoint36091
  • Sykes Enterprises

Environment Culture Ratings vs Sykes Enterprises

ContactPoint360
80 / 100

Environment Culture Ratings vs Sykes Enterprises
Winner by 7%

Sykes Enterprises
73 / 100

ContactPoint360 rates % higher than Sykes Enterprises on Environment Culture Ratings vs Sykes Enterprises Ratings based on looking at 5642 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Is your work environment positive or negative?".

  • ContactPoint36080
  • Sykes Enterprises

Sentiment Culture Ratings vs Sykes Enterprises

ContactPoint360
86 / 100

Sentiment Culture Ratings vs Sykes Enterprises
Winner by 19%

Sykes Enterprises
67 / 100

ContactPoint360 rates % higher than Sykes Enterprises on Sentiment Culture Ratings vs Sykes Enterprises Ratings based on looking at 3792 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

  • ContactPoint36086
  • Sykes Enterprises

See how ContactPoint360 compares to its competitors

See how Sykes Enterprises compares to its competitors