ContactPoint360 vs IntouchCX | Comparably
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ContactPoint360 Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
995
TOTAL
RATINGS
28781
IntouchCX Claimed Company
EMPLOYEE
PARTICIPANTS
462
TOTAL
RATINGS
6574

ContactPoint360 vs IntouchCX

Compare ContactPoint360 versus IntouchCX for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 995 employees and customers of ContactPoint360 and 462 employees and customers of IntouchCX.

ContactPoint360

ContactPoint360's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ContactPoint360.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

4.1/5
Product Quality
4.3/5
4.1/5
Pricing
4.1/5
4.1/5
Customer Service
4.2/5
50
NPS Score
75%Promoters
0%Passive
25%Detractors

Net Promoter Score
Winner by 11

39
NPS Score
67%Promoters
5%Passive
28%Detractors

See how ContactPoint360 compares to its competitors

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See how IntouchCX compares to its competitors

TaskUs
Concentrix
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Working at ContactPoint360 vs Working at IntouchCX

Asad Mirza ContactPoint360 CEO
90 / 100

CEO Rating
Winner by 11%

Mitul Kotecha and Shane Kozlowich IntouchCX's CEO
Mitul Kotecha and Shane Kozlowich
79 / 100

CEO Rating

ContactPoint360

ContactPoint360 doesn't have enough ratings to calculate the Team Culture Ratings.

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IntouchCX

Employees at IntouchCX rate their CEO, Mitul Kotecha and Shane Kozlowich, 79/100. This score is 11% lower than the scores of ContactPoint360 CEO, Asad Mirza. Employees in the Business Development and IT departments rate Mitul Kotecha and Shane Kozlowich the highest.

CEO Score 90
CEO Score
CEO Score 79
Overall Culture 82
Overall Culture
Overall Culture 82
49
eNPS
34
Gender Score 84
Gender Score
Gender Score 84
Diversity Score 83
Diversity Score
Diversity Score 86
Perk And Benefits 67
Perk And Benefits
Perk And Benefits 76
Professional Dev. 85
Professional Dev.
Professional Dev. 89

Overall Culture at ContactPoint360 vs IntouchCX

82
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Overall Culture a 82/100, with Business Development and Design as the two departments that rate their experience the highest.

Tied

82
/ 100
IntouchCX

Employees at IntouchCX rate their Overall Culture a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

Tied

  • ContactPoint36082
  • IntouchCX

Employee Net Promoter Score at ContactPoint360 vs IntouchCX

49
eNPS
ContactPoint360
626 Promoters 63%
230 Passives 23%
139 Detractors 14%

Employee Net Promoter Score
Winner by 15%

34
eNPS
IntouchCX
227 Promoters 60%
53 Passives 14%
98 Detractors 26%
  • ContactPoint36048
  • IntouchCX

Gender Score at ContactPoint360 vs IntouchCX

84
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Gender Score a 84/100, with Business Development and Product as the two departments that rate their experience the highest.

Tied

84
/ 100
IntouchCX

Employees at IntouchCX rate their Gender Score a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

Tied

  • ContactPoint36084
  • IntouchCX

Diversity Score at ContactPoint360 vs IntouchCX

83
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Diversity Score a 83/100, with Business Development and Design as the two departments that rate their experience the highest.

86
/ 100
IntouchCX

Employees at IntouchCX rate their Diversity Score a /100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

  • ContactPoint36083
  • IntouchCX

Perk and Benefits Score at ContactPoint360 vs IntouchCX

67
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Perk and Benefits Score a 67/100, with Design and Product as the two departments that rate their experience the highest.

76
/ 100
IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a /100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

  • ContactPoint36067
  • IntouchCX

Professional Development Score at ContactPoint360 vs IntouchCX

85
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Professional Development Score a 85/100, with Business Development and Design as the two departments that rate their experience the highest.

89
/ 100
IntouchCX

Employees at IntouchCX rate their Professional Development Score a /100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

  • ContactPoint36085
  • IntouchCX

Leadership Culture Ratings vs IntouchCX

ContactPoint360
89 / 100

Leadership Culture Ratings vs IntouchCX
Winner by 4%

IntouchCX
85 / 100

ContactPoint360 rates % higher than IntouchCX on Leadership Culture Ratings vs IntouchCX Ratings based on looking at 9404 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Are your company's goals clear, and are you invested in them?".

  • ContactPoint36089
  • IntouchCX

Compensation Culture Ratings vs IntouchCX

ContactPoint360
67 / 100
IntouchCX
76 / 100

ContactPoint360 rates % lower than IntouchCX on Compensation Culture Ratings vs IntouchCX Ratings based on looking at 2842 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Do you believe you're paid fairly?".

  • ContactPoint36067
  • IntouchCX

Team Culture Ratings vs IntouchCX

ContactPoint360
91 / 100

Team Culture Ratings vs IntouchCX
Winner by 6%

IntouchCX
85 / 100

ContactPoint360 rates % higher than IntouchCX on Team Culture Ratings vs IntouchCX Ratings based on looking at 2718 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

  • ContactPoint36091
  • IntouchCX

Environment Culture Ratings vs IntouchCX

ContactPoint360
80 / 100

Environment Culture Ratings vs IntouchCX
Winner by 1%

IntouchCX
79 / 100

ContactPoint360 rates % higher than IntouchCX on Environment Culture Ratings vs IntouchCX Ratings based on looking at 5785 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What needs to change to make the company culture better?".

  • ContactPoint36080
  • IntouchCX

Sentiment Culture Ratings vs IntouchCX

ContactPoint360
86 / 100

Sentiment Culture Ratings vs IntouchCX
Winner by 6%

IntouchCX
80 / 100

ContactPoint360 rates % higher than IntouchCX on Sentiment Culture Ratings vs IntouchCX Ratings based on looking at 3852 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What do you like best about your company?".

  • ContactPoint36086
  • IntouchCX

See how ContactPoint360 compares to its competitors

See how IntouchCX compares to its competitors