Alorica vs ContactPoint360 | Comparably
Comparably
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Alorica Claimed Company
EMPLOYEE
PARTICIPANTS
3122
TOTAL
RATINGS
28829
ContactPoint360 Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
996
TOTAL
RATINGS
28810

Alorica vs ContactPoint360

Compare Alorica versus ContactPoint360 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3122 employees and customers of Alorica and 996 employees and customers of ContactPoint360.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

ContactPoint360

ContactPoint360's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ContactPoint360.

4/5
Product Quality
4.1/5
3.9/5
Pricing
4.1/5
4/5
Customer Service
4.1/5
27
NPS Score
56%Promoters
15%Passive
29%Detractors
50
NPS Score
75%Promoters
0%Passive
25%Detractors

Net Promoter Score
Winner by 23

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Working at Alorica vs Working at ContactPoint360

Mike Clifton and Max Schwendner Alorica's CEO
79 / 100

CEO Rating

Asad Mirza ContactPoint360 CEO
Asad Mirza
90 / 100

CEO Rating
Winner by 11%

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

ContactPoint360

Employees at ContactPoint360 rate their CEO, Asad Mirza, 90/100. This score is 11% higher than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Design and Customer Success departments rate Asad Mirza the highest.

CEO Score 79
CEO Score
CEO Score 90
Overall Culture 77
Overall Culture
Overall Culture 82
32
eNPS
49
Gender Score 76
Gender Score
Gender Score 84
Diversity Score 78
Diversity Score
Diversity Score 83
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 67
Professional Dev. 63
Professional Dev.
Professional Dev. 85

Overall Culture at Alorica vs ContactPoint360

77
/ 100
Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

82
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Overall Culture a /100, with Business Development and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

  • Alorica77
  • ContactPoint360

Employee Net Promoter Score at Alorica vs ContactPoint360

32
eNPS
Alorica
1503 Promoters 57%
469 Passives 18%
644 Detractors 25%
49
eNPS
ContactPoint360
626 Promoters 63%
231 Passives 23%
139 Detractors 14%

Employee Net Promoter Score
Winner by %

  • Alorica32
  • ContactPoint360

Gender Score at Alorica vs ContactPoint360

76
/ 100
Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

84
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Gender Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

  • Alorica76
  • ContactPoint360

Diversity Score at Alorica vs ContactPoint360

78
/ 100
Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

83
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Diversity Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

  • Alorica
  • ContactPoint36083

Perk and Benefits Score at Alorica vs ContactPoint360

68
/ 100
Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

67
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Perk and Benefits Score a /100, with Design and Product as the two departments that rate their experience the highest.

  • Alorica68
  • ContactPoint360

Professional Development Score at Alorica vs ContactPoint360

63
/ 100
Alorica

Employees at Alorica rate their Professional Development Score a 63/100, with Sales and Marketing as the two departments that rate their experience the highest.

85
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Professional Development Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 22%

  • Alorica63
  • ContactPoint360

Leadership Culture Ratings vs ContactPoint360

Alorica
79 / 100
ContactPoint360
89 / 100

Alorica rates % lower than ContactPoint360 on Leadership Culture Ratings vs ContactPoint360 Ratings based on looking at 14214 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "How would you rate your manager?".

  • Alorica79
  • ContactPoint360

Compensation Culture Ratings vs ContactPoint360

Alorica
66 / 100
ContactPoint360
67 / 100

Alorica rates % lower than ContactPoint360 on Compensation Culture Ratings vs ContactPoint360 Ratings based on looking at 6448 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "How often do you get a raise?".

  • Alorica66
  • ContactPoint360

Team Culture Ratings vs ContactPoint360

Alorica
84 / 100
ContactPoint360
91 / 100

Alorica rates % lower than ContactPoint360 on Team Culture Ratings vs ContactPoint360 Ratings based on looking at 5953 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Are your company's meetings effective?".

  • Alorica84
  • ContactPoint360

Environment Culture Ratings vs ContactPoint360

Alorica
75 / 100
ContactPoint360
80 / 100

Alorica rates % lower than ContactPoint360 on Environment Culture Ratings vs ContactPoint360 Ratings based on looking at 8759 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What is most positive about the culture and environment at your company?".

  • Alorica75
  • ContactPoint360

Sentiment Culture Ratings vs ContactPoint360

Alorica
79 / 100
ContactPoint360
86 / 100

Alorica rates % lower than ContactPoint360 on Sentiment Culture Ratings vs ContactPoint360 Ratings based on looking at 8366 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How confident are you about the future success of your company?".

  • Alorica79
  • ContactPoint360

See how Alorica compares to its competitors