Alorica vs ContactPoint360 | Comparably
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Alorica Claimed Company
EMPLOYEE
PARTICIPANTS
3115
TOTAL
RATINGS
28789
ContactPoint360 Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
995
TOTAL
RATINGS
28781

Alorica vs ContactPoint360

Compare Alorica versus ContactPoint360 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3115 employees and customers of Alorica and 995 employees and customers of ContactPoint360.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

ContactPoint360

ContactPoint360's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ContactPoint360.

4/5
Product Quality
4.1/5
3.9/5
Pricing
4.1/5
4/5
Customer Service
4.1/5
27
NPS Score
56%Promoters
15%Passive
29%Detractors
50
NPS Score
75%Promoters
0%Passive
25%Detractors

Net Promoter Score
Winner by 23

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See how ContactPoint360 compares to its competitors

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Working at Alorica vs Working at ContactPoint360

Mike Clifton and Max Schwendner Alorica's CEO
79 / 100

CEO Rating

Asad Mirza ContactPoint360 CEO
Asad Mirza
90 / 100

CEO Rating
Winner by 11%

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

ContactPoint360

Employees at ContactPoint360 rate their CEO, Asad Mirza, 90/100. This score is 11% higher than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Design and Customer Success departments rate Asad Mirza the highest.

CEO Score 79
CEO Score
CEO Score 90
Overall Culture 77
Overall Culture
Overall Culture 82
32
eNPS
49
Gender Score 76
Gender Score
Gender Score 84
Diversity Score 78
Diversity Score
Diversity Score 83
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 67
Professional Dev. 63
Professional Dev.
Professional Dev. 85

Overall Culture at Alorica vs ContactPoint360

77
/ 100
Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

82
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Overall Culture a /100, with Business Development and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

  • Alorica77
  • ContactPoint360

Employee Net Promoter Score at Alorica vs ContactPoint360

32
eNPS
Alorica
1501 Promoters 57%
468 Passives 18%
643 Detractors 25%
49
eNPS
ContactPoint360
626 Promoters 63%
230 Passives 23%
139 Detractors 14%

Employee Net Promoter Score
Winner by %

  • Alorica32
  • ContactPoint360

Gender Score at Alorica vs ContactPoint360

76
/ 100
Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

84
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Gender Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

  • Alorica
  • ContactPoint36084

Diversity Score at Alorica vs ContactPoint360

78
/ 100
Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

83
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Diversity Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

  • Alorica78
  • ContactPoint360

Perk and Benefits Score at Alorica vs ContactPoint360

68
/ 100
Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

67
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Perk and Benefits Score a /100, with Design and Product as the two departments that rate their experience the highest.

  • Alorica68
  • ContactPoint360

Professional Development Score at Alorica vs ContactPoint360

63
/ 100
Alorica

Employees at Alorica rate their Professional Development Score a 63/100, with Sales and Marketing as the two departments that rate their experience the highest.

85
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Professional Development Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 22%

  • Alorica63
  • ContactPoint360

Leadership Culture Ratings vs ContactPoint360

Alorica
79 / 100
ContactPoint360
89 / 100

Alorica rates % lower than ContactPoint360 on Leadership Culture Ratings vs ContactPoint360 Ratings based on looking at 14199 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of your CEOs management style?" and "How would you rate your executive team?".

  • Alorica79
  • ContactPoint360

Compensation Culture Ratings vs ContactPoint360

Alorica
66 / 100
ContactPoint360
67 / 100

Alorica rates % lower than ContactPoint360 on Compensation Culture Ratings vs ContactPoint360 Ratings based on looking at 6443 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Alorica66
  • ContactPoint360

Team Culture Ratings vs ContactPoint360

Alorica
84 / 100
ContactPoint360
91 / 100

Alorica rates % lower than ContactPoint360 on Team Culture Ratings vs ContactPoint360 Ratings based on looking at 5948 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

  • Alorica84
  • ContactPoint360

Environment Culture Ratings vs ContactPoint360

Alorica
75 / 100
ContactPoint360
80 / 100

Alorica rates % lower than ContactPoint360 on Environment Culture Ratings vs ContactPoint360 Ratings based on looking at 8750 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What is most positive about the culture and environment at your company?".

  • Alorica75
  • ContactPoint360

Sentiment Culture Ratings vs ContactPoint360

Alorica
79 / 100
ContactPoint360
86 / 100

Alorica rates % lower than ContactPoint360 on Sentiment Culture Ratings vs ContactPoint360 Ratings based on looking at 8355 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What do you like best about your company?".

  • Alorica79
  • ContactPoint360

See how Alorica compares to its competitors

See how ContactPoint360 compares to its competitors