Alorica vs ContactPoint360 | Comparably
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Alorica Claimed Company
EMPLOYEE
PARTICIPANTS
3087
TOTAL
RATINGS
28664
ContactPoint360 Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
28462

Alorica vs ContactPoint360

Compare Alorica versus ContactPoint360 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3087 employees and customers of Alorica and 984 employees and customers of ContactPoint360.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

ContactPoint360

ContactPoint360's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ContactPoint360.

4/5
Product Quality
4.1/5
3.9/5
Pricing
4.1/5
4/5
Customer Service
4.1/5
25
NPS Score
55%Promoters
15%Passive
30%Detractors
50
NPS Score
75%Promoters
0%Passive
25%Detractors

Net Promoter Score
Winner by 25

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See how ContactPoint360 compares to its competitors

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Working at Alorica vs Working at ContactPoint360

Mike Clifton and Max Schwendner Alorica's CEO
79 / 100

CEO Rating

Asad Mirza ContactPoint360 CEO
Asad Mirza
90 / 100

CEO Rating
Winner by 11%

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

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ContactPoint360

Employees at ContactPoint360 rate their CEO, Asad Mirza, 90/100. This score is 11% higher than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Design and Customer Success departments rate Asad Mirza the highest.

CEO Score 79
CEO Score
CEO Score 90
Overall Culture 77
Overall Culture
Overall Culture 82
32
eNPS
49
Gender Score 76
Gender Score
Gender Score 84
Diversity Score 78
Diversity Score
Diversity Score 83
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 68
Professional Dev. 64
Professional Dev.
Professional Dev. 85

Overall Culture at Alorica vs ContactPoint360

77
/ 100
Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

82
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Overall Culture a /100, with Business Development and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

  • Alorica77
  • ContactPoint360

Employee Net Promoter Score at Alorica vs ContactPoint360

32
eNPS
Alorica
1488 Promoters 57%
467 Passives 18%
637 Detractors 25%
49
eNPS
ContactPoint360
618 Promoters 63%
229 Passives 23%
137 Detractors 14%

Employee Net Promoter Score
Winner by %

  • Alorica33
  • ContactPoint360

Gender Score at Alorica vs ContactPoint360

76
/ 100
Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Legal as the two departments that rate their experience the highest.

84
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Gender Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 8%

  • Alorica76
  • ContactPoint360

Diversity Score at Alorica vs ContactPoint360

78
/ 100
Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

83
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Diversity Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

  • Alorica
  • ContactPoint36083

Perk and Benefits Score at Alorica vs ContactPoint360

68
/ 100
Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

Tied

68
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Perk and Benefits Score a /100, with Design and Product as the two departments that rate their experience the highest.

Tied

  • Alorica68
  • ContactPoint360

Professional Development Score at Alorica vs ContactPoint360

64
/ 100
Alorica

Employees at Alorica rate their Professional Development Score a 64/100, with Sales and Marketing as the two departments that rate their experience the highest.

85
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Professional Development Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 21%

  • Alorica
  • ContactPoint36085

Leadership Culture Ratings vs ContactPoint360

Alorica
79 / 100
ContactPoint360
89 / 100

Alorica rates % lower than ContactPoint360 on Leadership Culture Ratings vs ContactPoint360 Ratings based on looking at 14079 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Does Your Boss Hurt Your Company Culture?".

  • Alorica79
  • ContactPoint360

Compensation Culture Ratings vs ContactPoint360

Alorica
66 / 100
ContactPoint360
67 / 100

Alorica rates % lower than ContactPoint360 on Compensation Culture Ratings vs ContactPoint360 Ratings based on looking at 6406 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Does your company give annual bonuses?".

  • Alorica66
  • ContactPoint360

Team Culture Ratings vs ContactPoint360

Alorica
84 / 100
ContactPoint360
91 / 100

Alorica rates % lower than ContactPoint360 on Team Culture Ratings vs ContactPoint360 Ratings based on looking at 5916 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

  • Alorica84
  • ContactPoint360

Environment Culture Ratings vs ContactPoint360

Alorica
75 / 100
ContactPoint360
80 / 100

Alorica rates % lower than ContactPoint360 on Environment Culture Ratings vs ContactPoint360 Ratings based on looking at 8686 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What's the work pace at your company?".

  • Alorica
  • ContactPoint36080

Sentiment Culture Ratings vs ContactPoint360

Alorica
79 / 100
ContactPoint360
86 / 100

Alorica rates % lower than ContactPoint360 on Sentiment Culture Ratings vs ContactPoint360 Ratings based on looking at 8291 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What's going wrong and how can it be improved?".

  • Alorica79
  • ContactPoint360

See how Alorica compares to its competitors

See how ContactPoint360 compares to its competitors