Alorica Claimed Company

EMPLOYEE PARTICIPANTS: 3127

TOTAL RATINGS: 28838

ContactPoint360 Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 1000

TOTAL RATINGS: 28926

Alorica vs ContactPoint360

Compare Alorica versus ContactPoint360 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3127 employees and customers of Alorica and 1000 employees and customers of ContactPoint360.

Alorica

Alorica's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Alorica.

ContactPoint360

ContactPoint360's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ContactPoint360.

4/5

Product Quality

4.1/5

3.9/5

Pricing

4.1/5

4/5

Customer Service

4.1/5

NPS Score

56%	Promoters
15%	Passive
29%	Detractors

NPS Score

75%	Promoters
0%	Passive
25%	Detractors

Net Promoter Score
Winner by 23

See how Alorica compares to its competitors

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See how ContactPoint360 compares to its competitors

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Working at Alorica vs Working at ContactPoint360

79 / 100

CEO Rating

Asad Mirza

90 / 100

CEO Rating
Winner by 11%

Alorica

Alorica doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

ContactPoint360

Employees at ContactPoint360 rate their CEO, Asad Mirza, 90/100. This score is 11% higher than the scores of Alorica's CEO, Mike Clifton and Max Schwendner. Employees in the Design and Communications departments rate Asad Mirza the highest.

CEO Score 79

CEO Score

CEO Score 90

Overall Culture 77

Overall Culture

Overall Culture 82

eNPS

Gender Score 76

Gender Score

Gender Score 85

Diversity Score 78

Diversity Score

Diversity Score 83

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 67

Professional Dev. 63

Professional Dev.

Professional Dev. 85

Overall Culture at Alorica vs ContactPoint360

/ 100

Alorica

Employees at Alorica rate their Overall Culture a 77/100, with Marketing and Legal as the two departments that rate their experience the highest.

/ 100

ContactPoint360

Employees at ContactPoint360 rate their Overall Culture a /100, with Business Development and Design as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

Alorica77
ContactPoint360

Employee Net Promoter Score at Alorica vs ContactPoint360

eNPS

Alorica

1504 Promoters 57%

469 Passives 18%

644 Detractors 25%

eNPS

ContactPoint360

627 Promoters 63%

234 Passives 23%

139 Detractors 14%

Employee Net Promoter Score
Winner by %

Alorica32
ContactPoint36048

Gender Score at Alorica vs ContactPoint360

/ 100

Alorica

Employees at Alorica rate their Gender Score a 76/100, with Admin and Operations as the two departments that rate their experience the highest.

/ 100

ContactPoint360

Employees at ContactPoint360 rate their Gender Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

Alorica
ContactPoint36085

Diversity Score at Alorica vs ContactPoint360

/ 100

Alorica

Employees at Alorica rate their Diversity Score a 78/100, with Marketing and HR as the two departments that rate their experience the highest.

/ 100

ContactPoint360

Employees at ContactPoint360 rate their Diversity Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

Alorica
ContactPoint36083

Perk and Benefits Score at Alorica vs ContactPoint360

/ 100

Alorica

Employees at Alorica rate their Perk and Benefits Score a 68/100, with Legal and Customer Success as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

/ 100

ContactPoint360

Employees at ContactPoint360 rate their Perk and Benefits Score a /100, with Communications and Design as the two departments that rate their experience the highest.

Alorica
ContactPoint36067

Professional Development Score at Alorica vs ContactPoint360

/ 100

Alorica

Employees at Alorica rate their Professional Development Score a 63/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

ContactPoint360

Employees at ContactPoint360 rate their Professional Development Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 22%

Alorica
ContactPoint36085

Leadership Culture Ratings vs ContactPoint360

Alorica rates % lower than ContactPoint360 on Leadership Culture Ratings vs ContactPoint360 Ratings based on looking at 14249 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "What does the leadership team need to get better at?".

Alorica79
ContactPoint36089

Compensation Culture Ratings vs ContactPoint360

Alorica rates % lower than ContactPoint360 on Compensation Culture Ratings vs ContactPoint360 Ratings based on looking at 6456 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Does your company give annual bonuses?".

Alorica
ContactPoint36067

Team Culture Ratings vs ContactPoint360

Alorica rates % lower than ContactPoint360 on Team Culture Ratings vs ContactPoint360 Ratings based on looking at 5961 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Alorica
ContactPoint36091

Environment Culture Ratings vs ContactPoint360

Alorica rates % lower than ContactPoint360 on Environment Culture Ratings vs ContactPoint360 Ratings based on looking at 8779 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What needs to change to make the company culture better?".

Alorica
ContactPoint36080

Sentiment Culture Ratings vs ContactPoint360

Alorica rates % lower than ContactPoint360 on Sentiment Culture Ratings vs ContactPoint360 Ratings based on looking at 8383 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "What would you most like to see improved at your company?".

Alorica79
ContactPoint360