Concentrix vs ContactPoint360 | Comparably
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Concentrix Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1780
TOTAL
RATINGS
51612
ContactPoint360 Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
995
TOTAL
RATINGS
28781

Concentrix vs ContactPoint360

Compare Concentrix versus ContactPoint360 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1780 employees and customers of Concentrix and 995 employees and customers of ContactPoint360.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

ContactPoint360

ContactPoint360's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ContactPoint360.


3.8/5
Product Quality
4.1/5
3.4/5
Pricing
4.1/5
3.7/5
Customer Service
4.1/5
16
NPS Score
52%Promoters
12%Passive
36%Detractors
50
NPS Score
75%Promoters
0%Passive
25%Detractors

Net Promoter Score
Winner by 34


Working at Concentrix vs Working at ContactPoint360

Chris Caldwell Concentrix's CEO
90 / 100

Tied

90 / 100

Tied

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

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ContactPoint360

Employees at ContactPoint360 rate their CEO, Asad Mirza, 90/100. This score is 0% lower than the scores of Concentrix's CEO, Chris Caldwell. Employees in the Design and Customer Success departments rate Asad Mirza the highest.


CEO Score 90
CEO Score
CEO Score 90
Overall Culture 84
Overall Culture
Overall Culture 82
54
eNPS
49
Gender Score 83
Gender Score
Gender Score 84
Diversity Score 83
Diversity Score
Diversity Score 83
Perk And Benefits 74
Perk And Benefits
Perk And Benefits 67
Professional Dev. 80
Professional Dev.
Professional Dev. 85

Overall Culture at Concentrix vs ContactPoint360

84
/ 100
Concentrix

Employees at Concentrix rate their Overall Culture a 84/100, with Marketing and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

82
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Overall Culture a /100, with Business Development and Design as the two departments that rate their experience the highest.

  • Concentrix
  • ContactPoint36082

Employee Net Promoter Score at Concentrix vs ContactPoint360

54
eNPS
Concentrix
1148 Promoters 65%
434 Passives 24%
197 Detractors 11%

Employee Net Promoter Score
Winner by 5%

49
eNPS
ContactPoint360
626 Promoters 63%
230 Passives 23%
139 Detractors 14%
  • Concentrix
  • ContactPoint36048

Gender Score at Concentrix vs ContactPoint360

83
/ 100
Concentrix

Employees at Concentrix rate their Gender Score a 83/100, with Marketing and Finance as the two departments that rate their experience the highest.

84
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Gender Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

  • Concentrix
  • ContactPoint36084

Diversity Score at Concentrix vs ContactPoint360

83
/ 100
Concentrix

Employees at Concentrix rate their Diversity Score a 83/100, with Sales and Marketing as the two departments that rate their experience the highest.

Tied

83
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Diversity Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Tied

  • Concentrix
  • ContactPoint36083

Perk and Benefits Score at Concentrix vs ContactPoint360

74
/ 100
Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 74/100, with Finance and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

67
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Perk and Benefits Score a /100, with Design and Product as the two departments that rate their experience the highest.

  • Concentrix
  • ContactPoint36067

Professional Development Score at Concentrix vs ContactPoint360

80
/ 100
Concentrix

Employees at Concentrix rate their Professional Development Score a 80/100, with Product and Engineering as the two departments that rate their experience the highest.

85
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Professional Development Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 5%

  • Concentrix
  • ContactPoint36085

Leadership Culture Ratings vs ContactPoint360

Concentrix
90 / 100

Leadership Culture Ratings vs ContactPoint360
Winner by 1%

Concentrix rates % higher than ContactPoint360 on Leadership Culture Ratings vs ContactPoint360 Ratings based on looking at 22050 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Does Your Boss Hurt Your Company Culture?".

  • Concentrix
  • ContactPoint36089

Compensation Culture Ratings vs ContactPoint360

Concentrix
73 / 100

Compensation Culture Ratings vs ContactPoint360
Winner by 6%

Concentrix rates % higher than ContactPoint360 on Compensation Culture Ratings vs ContactPoint360 Ratings based on looking at 5591 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your stock/equity compensation?".

  • Concentrix
  • ContactPoint36067

Team Culture Ratings vs ContactPoint360

Concentrix
93 / 100

Team Culture Ratings vs ContactPoint360
Winner by 2%

Concentrix rates % higher than ContactPoint360 on Team Culture Ratings vs ContactPoint360 Ratings based on looking at 5591 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Do you look forward to interacting with your coworkers?".

  • Concentrix
  • ContactPoint36091

Environment Culture Ratings vs ContactPoint360

Concentrix rates % lower than ContactPoint360 on Environment Culture Ratings vs ContactPoint360 Ratings based on looking at 13808 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What % of the time are you bored at work?".

  • Concentrix
  • ContactPoint36080

Sentiment Culture Ratings vs ContactPoint360

Concentrix tied with ContactPoint360 on Sentiment Culture Ratings vs ContactPoint360 Ratings based on looking at 8319 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What do you like best about your company?".

  • Concentrix
  • ContactPoint36086