Concentrix vs ContactPoint360 | Comparably
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Concentrix Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1644
TOTAL
RATINGS
47668
ContactPoint360 Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
28462

Concentrix vs ContactPoint360

Compare Concentrix versus ContactPoint360 for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1644 employees and customers of Concentrix and 984 employees and customers of ContactPoint360.

Concentrix

Concentrix's brand is ranked #363 in the list of Global Top 1000 Brands, as rated by customers of Concentrix. Their current market cap is $4.34B.

ContactPoint360

ContactPoint360's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of ContactPoint360.


3.8/5
Product Quality
4.1/5
3.4/5
Pricing
4.1/5
3.7/5
Customer Service
4.1/5
15
NPS Score
52%Promoters
11%Passive
37%Detractors
50
NPS Score
75%Promoters
0%Passive
25%Detractors

Net Promoter Score
Winner by 35


Working at Concentrix vs Working at ContactPoint360

Chris Caldwell Concentrix's CEO
91 / 100

CEO Rating
Winner by 1%

90 / 100

CEO Rating

Concentrix

Concentrix doesn't have enough ratings to calculate the Team Culture Ratings.

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ContactPoint360

Employees at ContactPoint360 rate their CEO, Asad Mirza, 90/100. This score is 1% lower than the scores of Concentrix's CEO, Chris Caldwell. Employees in the Design and Customer Success departments rate Asad Mirza the highest.


CEO Score 91
CEO Score
CEO Score 90
Overall Culture 84
Overall Culture
Overall Culture 82
55
eNPS
49
Gender Score 84
Gender Score
Gender Score 84
Diversity Score 84
Diversity Score
Diversity Score 83
Perk And Benefits 74
Perk And Benefits
Perk And Benefits 68
Professional Dev. 80
Professional Dev.
Professional Dev. 85

Overall Culture at Concentrix vs ContactPoint360

84
/ 100
Concentrix

Employees at Concentrix rate their Overall Culture a 84/100, with Product and Finance as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

82
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Overall Culture a /100, with Business Development and Design as the two departments that rate their experience the highest.

  • Concentrix84
  • ContactPoint360

Employee Net Promoter Score at Concentrix vs ContactPoint360

55
eNPS
Concentrix
1071 Promoters 65%
408 Passives 25%
164 Detractors 10%

Employee Net Promoter Score
Winner by 6%

49
eNPS
ContactPoint360
618 Promoters 63%
229 Passives 23%
137 Detractors 14%
  • Concentrix55
  • ContactPoint360

Gender Score at Concentrix vs ContactPoint360

84
/ 100
Concentrix

Employees at Concentrix rate their Gender Score a 84/100, with Finance and Product as the two departments that rate their experience the highest.

Tied

84
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Gender Score a /100, with Business Development and Product as the two departments that rate their experience the highest.

Tied

  • Concentrix84
  • ContactPoint360

Diversity Score at Concentrix vs ContactPoint360

84
/ 100
Concentrix

Employees at Concentrix rate their Diversity Score a 84/100, with Product and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 1%

83
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Diversity Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

  • Concentrix84
  • ContactPoint360

Perk and Benefits Score at Concentrix vs ContactPoint360

74
/ 100
Concentrix

Employees at Concentrix rate their Perk and Benefits Score a 74/100, with Finance and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 6%

68
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Perk and Benefits Score a /100, with Design and Product as the two departments that rate their experience the highest.

  • Concentrix74
  • ContactPoint360

Professional Development Score at Concentrix vs ContactPoint360

80
/ 100
Concentrix

Employees at Concentrix rate their Professional Development Score a 80/100, with Product and Engineering as the two departments that rate their experience the highest.

85
/ 100
ContactPoint360

Employees at ContactPoint360 rate their Professional Development Score a /100, with Business Development and Design as the two departments that rate their experience the highest.

Professional Development Score
Winner by 5%

  • Concentrix80
  • ContactPoint360

Leadership Culture Ratings vs ContactPoint360

Concentrix
91 / 100

Leadership Culture Ratings vs ContactPoint360
Winner by 2%

Concentrix rates % higher than ContactPoint360 on Leadership Culture Ratings vs ContactPoint360 Ratings based on looking at 20874 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How would you rate your manager?".

  • Concentrix91
  • ContactPoint360

Compensation Culture Ratings vs ContactPoint360

Concentrix
74 / 100

Compensation Culture Ratings vs ContactPoint360
Winner by 7%

Concentrix rates % higher than ContactPoint360 on Compensation Culture Ratings vs ContactPoint360 Ratings based on looking at 5297 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Do you believe you're paid fairly?".

  • Concentrix74
  • ContactPoint360

Team Culture Ratings vs ContactPoint360

Concentrix
93 / 100

Team Culture Ratings vs ContactPoint360
Winner by 2%

Concentrix rates % higher than ContactPoint360 on Team Culture Ratings vs ContactPoint360 Ratings based on looking at 5297 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

  • Concentrix93
  • ContactPoint360

Environment Culture Ratings vs ContactPoint360

Concentrix rates % lower than ContactPoint360 on Environment Culture Ratings vs ContactPoint360 Ratings based on looking at 13073 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Is your work environment positive or negative?".

  • Concentrix79
  • ContactPoint360

Sentiment Culture Ratings vs ContactPoint360

Concentrix
87 / 100

Sentiment Culture Ratings vs ContactPoint360
Winner by 1%

Concentrix rates % higher than ContactPoint360 on Sentiment Culture Ratings vs ContactPoint360 Ratings based on looking at 7878 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "Are you typically excited about going to work each day?".

  • Concentrix87
  • ContactPoint360