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Comparably Awards

ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 984

TOTAL RATINGS: 28462

CEO: Asad Mirza

Asad Mirza ContactPoint360 CEO Rating

ContactPoint360 CEO, Asad Mirza, has 984 employee ratings and a score of 90/100, placing them in the Top 5% of similar size companies on Comparably with 1,001-5,000 Employees. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that females at ContactPoint360 rate Asad Mirza higher than non-binary employees, giving the CEO a score of 91/100.

Last updated 2 months ago.

Where This Score Ranks ContactPoint360 CEO Rating

TOP
5%
In the Top 5% of 2126 Similar Sized Companies on Comparably
4th
4th place versus 5 competitors rated on Comparably

Oct

Dec

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May

Oct

A+90 / 100

Jan

ContactPoint360 CEO Asad Mirza Bio

Asad Mirza serves as the CEO / President of ContactPoint360.

Who Ranks ContactPoint360 CEO Rating the Highest?

Department - Design 98/100

Department - Customer Success 94/100

Department - Engineering 93/100

Who Ranks ContactPoint360 CEO Rating the Lowest?

Department - Training 82/100

Ethnicity - African American/Black 82/100

Department - Marketing 85/100

ContactPoint360 CEO Asad Mirza At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at ContactPoint360.

Based on 984 ratings, Asad Mirza ranks right below TP's CEO, Daniel Julien.

ContactPoint360 CEO is highly regarded by the Design department, the Customer Success department, and the Engineering department. However, the Training department, African American/Black employees, and the Marketing department have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.