ContactPoint360 Work Culture Score | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
28462

ContactPoint360 Work Culture Score

ContactPoint360 Work Culture is scored 86/100 placing it 4th among its competitors and in the Top 5% among similarly sized companies on Comparably. 85% of ContactPoint360 employees are excited about going to work each day and 95% look forward to working with coworkers. The Business Development department ranks the highest for work culture while the Marketing department ranks the lowest. Learn more about ContactPoint360 Work Culture below.

Last updated 2 months ago.

Where This Score Ranks ContactPoint360 Work Culture

  • TOP
    5%

    In the Top 5% of 2116 Similar Sized Companies on Comparably

  • 4th

    4th place versus 5 competitors rated on Comparably

86
Oct
86
Dec
86
Feb
86
May
86
Oct
A+86 / 100
Jan
Who Ranks ContactPoint360 Work Culture the Highest?
Department - Business Development 94/100
Department - Design 93/100
Department - Engineering 89/100
Who Ranks ContactPoint360 Work Culture the Lowest?
Ethnicity - African American/Black 77/100
Department - Marketing 80/100
Department - Training 82/100

ContactPoint360 Work Culture At a Glance

Based on 9847 ratings, ContactPoint360 employees rate their Work Culture an "A+" or 86/100. This category describes how employees feel about their environment, relationship with leadership and coworkers as well as their productivity in the workplace.A few of the questions that are answered include "On average, how many hours do you work a day?" and "How confident are you about the future success of your company?"

85% of ContactPoint360 employees are excited to go to work.The Business Development department and the Design department gave the best ratings and believe ContactPoint360 has a productive and effective Work Culture.However, African American/Black employees and the Marketing department think differently and rank ContactPoint360 Work Culture the lowest.

ContactPoint360 Work Culture falls within the Top 5% of 2116 companies of similar size with 1,001-5,000 Employees on Comparably.ContactPoint360 also ranks 4th when being compared to its competitors: TP, Concentrix, TaskUs, VXI Global Solutions, and Sutherland Global Services.

ContactPoint360 Work Culture Trendline

  • ContactPoint36086
  • Similar Size on Comparably

How ContactPoint360 Work Culture Score is Calculated

FILTER RATINGS BY

Results from 984 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

90
out of 100
How would you rate your CEO?
85
out of 100
How would you rate your executive team?
89
out of 100
How would you rate your manager?
AnswerPercent
Yes95%
No5%
Do you look forward to interacting with your coworkers?
87
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes100%
No0%
Are your company's meetings effective?
AnswerPercent
Extremely fast14%
Comfortably fast51%
Moderate33%
A bit slow1%
Bureaucratic1%
What's the work pace at your company?
AnswerPercent
7 or less2%
870%
1023%
124%
More than 121%
On average, how many hours do you work a day?
AnswerPercent
Positive91%
Negative9%
Is your work environment positive or negative?
87
out of 100
How confident are you about the future success of your company?
AnswerPercent
Yes85%
No15%
Are you typically excited about going to work each day?

ContactPoint360 Work Culture Rank Against Similar Sized Companies on Comparably

TOP
5%

ContactPoint360 ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Work Culture Score.

  1. AAA Arizona
    86 / 100
  2. Ascensus
    86 / 100
  3. Eldorado Resorts
    86 / 100
  4. ContactPoint360
    86 / 100
  5. Phenom
    85 / 100
  6. Klaviyo
    85 / 100
  7. Costco
    85 / 100

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