ContactPoint360 Happiness Score | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
28462

ContactPoint360 Happiness Score

The employee happiness at ContactPoint360 is listed in the Top 15% of similar size companies on Comparably. Compensation is an important aspect of employee happiness and at ContactPoint360, 68% of employees feel they are paid fairly, 58% are satisfied with their benefits, and 71% are satisfied with their stock/equity. 91% of ContactPoint360 employees feel their work environment is positive meaning ContactPoint360 is a happy place to work.

Last updated 2 months ago.

Where This Score Ranks ContactPoint360 Happiness

  • TOP
    15%

    In the Top 15% of 2146 Similar Sized Companies on Comparably

  • 4th

    4th place versus 5 competitors rated on Comparably

79
Oct
79
Dec
79
Feb
79
May
79
Oct
A-79 / 100
Jan
Who Ranks ContactPoint360 Happiness the Highest?
Department - Product 93/100
Department - Design 88/100
Department - HR 87/100
Who Ranks ContactPoint360 Happiness the Lowest?
Ethnicity - African American/Black 64/100
Department - IT 67/100
Gender - Non-Binary 67/100

ContactPoint360 Happiness At a Glance

ContactPoint360 employees rate their happiness at the workplace an "A-" (based on 3936 ratings). The Happiness score describes employees well-being based on various topics such as positivity in the workplace, opportunities for professional growth, and satisfaction towards compensation and benefits.

984 ContactPoint360 employees answered questions like "Are you satisfied with your Benefits?" and "Are your company's goals clear, and are you invested in them?" In general, employees in the Product and Design departments are considered to be the most happy at ContactPoint360, while the IT and Training departments are considered to be the least happy. Also, employees with 3 to 6 Years Experience are more satisfied at ContactPoint360, while employees with 1 to 3 Years Experience are the least satisfied.

ContactPoint360 Happiness score ranks in 4th place when compared to competitors TP, Concentrix, TaskUs, VXI Global Solutions, and Sutherland Global Services. ContactPoint360 ranks in the Top 15% of other companies on Comparably.

ContactPoint360 Happiness Trendline

  • ContactPoint36079
  • Similar Size on Comparably

How ContactPoint360 Happiness Score is Calculated

FILTER RATINGS BY

Results from 984 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes0%
No0%
Do you feel burnt out at work?
AnswerPercent
Yes89%
No11%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes68%
No32%
Do you believe you're paid fairly?
AnswerPercent
Positive91%
Negative9%
Is your work environment positive or negative?
AnswerPercent
Yes58%
No42%
Are you satisfied with your Benefits?

ContactPoint360 Happiness Rank Against Similar Sized Companies on Comparably

TOP
15%

ContactPoint360 ranks in the Top 15% of other companies on Comparably with 1,001-5,000 Employees for Happiness Score.

  1. BI
    79 / 100
  2. IRI
    79 / 100
  3. Bluegreen Vacations
    79 / 100
  4. ContactPoint360
    79 / 100
  5. Frontier Communications
    78 / 100
  6. Liberty Mutual Insurance
    78 / 100

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