ContactPoint360 Executive Team | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
28462

ContactPoint360 Executive Team

The ContactPoint360 Executive Team is rated an "A+" and led by CEO Asad Mirza. ContactPoint360 employees rate their Executive Team in the Top 5% of similar size companies on Comparably with 1,001-5,000 Employees.
The Design department and the Business Development department are more confident in their Executive Team, while African American/Black employees and the Marketing department think there is room for improvement. Out of their 5 competitors, TP, Concentrix, TaskUs, VXI Global Solutions, and Sutherland Global Services, ContactPoint360 score ranks in 4th place.

Last updated 2 months ago.

Where This Score Ranks ContactPoint360 Executive Team

  • TOP
    5%

    In the Top 5% of 2023 Similar Sized Companies on Comparably

  • 4th

    4th place versus 5 competitors rated on Comparably

89
Oct
89
Dec
89
Feb
89
May
89
Oct
A+89 / 100
Jan

ContactPoint360 Key Executives

Name & Title
Bio
Asad Mirza CEO / President
Asad Mirza
CEO / President
Asad Mirza serves as the CEO / President of ContactPoint360.
ELIZABETH SEDLACEK
Vice President, Client Relations and Partnerships
Elizabeth has 22 years of experience in the contact center industry and leads all sales initiatives for CP360 across...
MARK RODRIGUE
Senior Vice President of Global Operations and Partnerships
Mark has 20 years of senior management experience and is an expert in growing and developing contact center services...
MARGUERITA PATTISON
Chief Financial Officer
A CPA, CA with over 30 years of progressive experience in various industries and financial management roles, including...
Who Ranks ContactPoint360 Executive Team the Highest?
Department - Design 97/100
Department - Business Development 96/100
Department - Product 94/100
Who Ranks ContactPoint360 Executive Team the Lowest?
Ethnicity - African American/Black 77/100
Department - Marketing 81/100
Department - Software Development 81/100

ContactPoint360 Executive Team Trendline

  • ContactPoint36089
  • Similar Size on Comparably

ContactPoint360 Executive Team At a Glance

The Executive Team Score of 89/100 is calculated by combining aggregate responses to the questions of “How would you rate your executive team?” and “Do you approve of the job your executive team is doing at your company?”

91% of employees say “Yes, they approve of the job the executive team is doing at ContactPoint360”, with 100% of the Business Development department saying yes and 93% of Female employees saying yes.

The last rating scoring ContactPoint360 executive team was provided 2 months ago and has remained stable at 89 over the last 90 days.

How ContactPoint360 Executive Team Score is Calculated

FILTER RATINGS BY

Results from 984 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

85
out of 100
How would you rate your executive team?
AnswerPercent
Yes91%
No9%
Do you approve of the job your executive team is doing at your company?

ContactPoint360 Executive Team Rank Against Similar Sized Companies on Comparably

TOP
5%

ContactPoint360 ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Executive Team Score.

  1. Fresh Direct
    89 / 100
  2. Progressive Leasing
    89 / 100
  3. Cooper Standard
    89 / 100
  4. ContactPoint360
    89 / 100
  5. Medallia
    88 / 100
  6. Talkdesk
    88 / 100
  7. Chewy
    88 / 100

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