Check out our open roles here!
ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents.
At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued.
We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
ELIZABETH SEDLACEK ā Vice President, Client Relations and Partnerships at ContactPoint360
Executive Bio
Elizabeth has 22 years of experience in the contact center industry and leads all sales initiatives for CP360 across North America and LATAM markets. She mentors a team of three business heads across the healthcare, real estate, home services, energy, and retail sectors. Her efforts have led to over USD 7 million in annual revenue from scalable clients, decreased attrition rates, increased brand visibility in the industry, and validation through awards and certifications.
In her previous role as Director for Sales at Blue Ocean Contact Center Inc, she set up online sales processes that achieved USD 6 Million in the pipeline. She developed networks for high-value contracts and mentored teams for outbound sales.
Before joining Blue Ocean, she spent 17 years at Optima Communication Center Inc, an Ontario and Quebec-based BPO. Here she led a team of managers, supervisors, and hundreds of agents on multiple, decade-long outbound sales programs for their accounts.
In her previous role as Director for Sales at Blue Ocean Contact Center Inc, she set up online sales processes that achieved USD 6 Million in the pipeline. She developed networks for high-value contracts and mentored teams for outbound sales.
Before joining Blue Ocean, she spent 17 years at Optima Communication Center Inc, an Ontario and Quebec-based BPO. Here she led a team of managers, supervisors, and hundreds of agents on multiple, decade-long outbound sales programs for their accounts.
Executive Team Culture Ratings from ContactPoint360 Employees
TOP
5%
ContactPoint360 Executive Team scores in the Top 5%
of similar sized companies on Comparably
of similar sized companies on Comparably
ContactPoint360 Executive Team at a Glance
Based on 1961 ratings, ContactPoint360 employees are very satisfied with their Executive Team and give them an āA+ā or 89/100. On average, Women provided higher ratings for their Executive Team compared to Men. Also, the Executive department thinks more highly of the Executive Team relative to the Marketing department.
ContactPoint360 Executive Team ranks in the Top 15% of other companies in Toronto and Top 5% of other companies on Comparably that also have 1,001-5,000 Employees.
×